Student

• Maintaining the learning space, ensuring things are well-maintained, and materials remain stocked
• Staying late to keep the lounge open Monday/ Friday for late-arrival students
• Supporting in events/open house, Supporting other students when needed
• General clerical duties for the organization

Student Support Staff helping support fellow SNHU students

Student Support Staff

Student Support Staff at Southern New Hampshire University providing administrative aide and student support. Supporting student events and maintaining the learning space for SNHU programs.

• Handle requests for new knowledge articles and enhancement requests for existing knowledge articles in ServiceNow.
• Develop and write new knowledge articles based on information provided in New Knowledge article requests in ServiceNow.
• Update existing knowledge articles using information from Knowledge Enhancement requests or through routine article maintenance in ServiceNow.
• Communicate with subject matter experts (SMEs) from other teams to verify information provided in new knowledge requests or knowledge enhancement requests using platforms such as Microsoft Teams or Microsoft Outlook.

Knowledge Enablement Assistant supporting IT knowledge article management at SNHU

ITS Knowledge Enablement Assistant

Knowledge Enablement Assistant responsible for managing IT knowledge articles at SNHU. Developing and updating knowledge articles while collaborating with teams using Microsoft Tools.

• Grow student enrollment in CIEE’s transformative study abroad programs for high school students and recent graduates with effective sales outreach and a goal-driven mindset.
• Own the entire applicant journey, from initial interest to confirmed participation.
• Proactively guide students and build trust with students and families.
• Showcase the incredible value of all CIEE Global Navigator programs.
• Convey the value and tangible outcomes of study abroad to U.S. high school students and their legal guardians.
• Follow a structured sales outreach process to proactively engage interested leads and applicants via phone, text, and email outreach.
• Motivate and coach participants and families through the scholarship and application process.
• Provide professional and timely customer service to students and parents throughout the entire application process.
• Host virtual student and parent-facing webinars.
• Present to students and parents in person at high schools and fairs in your territory.
• Review applications, accept applicants, and convert them to paid participants.
• Maintain accurate records of communication with customers in Salesforce (CRM system).

Student Enrollment Coordinator increasing high school enrollment in study abroad programs.

Student Enrollment Coordinator – High School Study Abroad

Student Enrollment Coordinator role focused on enhancing high school enrollment in CIEE study abroad programs. Proactively guiding students through their application journey while providing excellent customer service.

• Convey the value and tangible outcomes of study abroad to U.S. high school students and their legal guardians.
• Follow a structured sales outreach process to proactively engage interested leads and applicants via phone, text, and email outreach.
• Ability to work through a high daily call volume, 20-60 calls per day, depending on the time of year.
• Motivate and coach participants and families through the scholarship and application process.
• Work with families to overcome barriers associated with studying abroad in high school.
• Provide professional and timely customer service to students and parents throughout the entire application process, including program acceptance, confirmation, and pre-departure preparedness.
• Host virtual student and parent-facing webinars, presenting to large groups at a time. This requires some evening hours.
• Present to students and parents in person at high schools and fairs in your territory. This requires some domestic travel.
• Review applications, accept applicants, and convert them to paid participants.
• Ensure that financial accounts for participants are accurate and paid in full, and follow up on discrepancies and missing payments.
• Use reports within Salesforce (CRM system) to manage your applicant pipeline and reach sales goals.
• Maintain accurate records of communication with customers in Salesforce (CRM system).
• Provide on-program participant support for all programs throughout the year.
• Participate in sales training throughout the year and consistently work to develop your skills as a sales professional.
• Flexibility to work some evening hours to reach students and guardians when they’re available.
• Responsible for providing emergency support during 1-2 travel weekends per year.
• Opportunity to earn international travel up to once per year to chaperone student group flights.
• Other duties as assigned.

Student Enrollment Coordinator supporting high school study abroad programs

Student Enrollment Coordinator supporting high school study abroad programs and building relationships with students and families. Conveying the value of study abroad and guiding applicants through the process.

• Work virtually with students in 2nd-6th grade, two sessions each week
• Tutor/Mentor a minimum of 3 students
• Each tutoring session is 45 minutes, and you receive 15 minutes of prep time
• Focus on building fundamental math and literacy skills using evidence-based online programs
• Live training sessions to prepare you for tutoring — no prior experience required

Virtual Tutor providing one-on-one online tutoring for 2nd-6th grade students

Student – Step Up Virtual Tutor

Virtual Tutor providing one-on-one online tutoring for 2nd-6th grade students from underserved communities. Focus on building fundamental math and literacy skills using tailored online programs.

Student jobs in Maryland

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Student Support Staff

ITS Knowledge Enablement Assistant

Student Enrollment Coordinator – High School Study Abroad

Student Enrollment Coordinator – High School Study Abroad

Student – Step Up Virtual Tutor