Solutions Engineer

• Build and maintain system-to-system integrations aligned to our orchestration layer direction (customer, product, pricing, subscription, access).
• Deliver automated customer onboarding flows that provision accounts/configuration and enable subscription management and customer access.
• Implement robust sync patterns (delta/incremental sync, batching, idempotency, retries, safe re-runs and partial failure handling).
• Embed observability (structured logs, metrics, alerts), so integrations are easy to operate and troubleshoot.
• Partner with product and ops to support internal admin experiences that manage customers, settings and configuration.
• Contribute to platform AI uplift where it intersects with integrations, including enabling MCP-based services/tool patterns with traceability and safe access.
• Provide continuous support and guidance to less senior colleagues through regular coaching activities and support them in fulfilling their personal development plans.

Senior PHP Integration Engineer, Third-party Integrations

• Serve as the technical expert for MetaDefender NetWall across the APAC region.
• Partner with the sales team to design secure OT network architectures and deliver solution-driven presentations to customers and partners.
• Lead technical workshops, product demonstrations, and proof-of-concept (PoC) engagements to validate solutions and achieve technical design wins.
• Guide customers through prequalification, architecture design, and deployment planning.
• Identify new market opportunities and emerging use cases for MetaDefender NetWall in critical infrastructure and industrial environments.
• Develop business cases, technical requirements, and market insights to support product expansion.
• Collaborate with the product team to translate customer needs into product enhancements and roadmap input.
• Develop solution positioning, technical messaging, and sales enablement materials to help internal teams effectively present security offerings.
• Build and nurture strategic partnerships with technology vendors, system integrators, and industry partners to expand the reach of the NetWall product line.
• Represent OPSWAT at industry conferences, trade shows, and technical events across the APAC region.

Solutions Architect – APAC, MD Netwall

• Serve as the primary technical authority for Optical networking
• Provide technical expertise and pre-sales support for Cisco's comprehensive portfolio
• Collaborate cross-functionally with Cisco’s I&MI Product Sales Specialists, Services, Engineering, and Account Managers
• Deliver compelling technical presentations, demonstrations, and proof-of-concepts to customers at all levels
• Design and architect end-to-end solutions for next-generation converged networks spanning Layer 0 to Layer 3
• Lead RFP/RFQ responses for optical and routing solutions in SP environments
• Create and present ROI-based business case modeling to drive value-based selling
• Act as a trusted technical advisor for strategic accounts

• Design, build, test, and maintain highly scalable and maintainable backend services, primarily in Go (Golang).
• Model, query, and optimise relational data using SQL.
• Build and consume APIs and real-time interfaces using REST, gRPC, and WebSockets.
• Implement asynchronous, event-driven workflows using messaging systems such as Kafka.
• Containerise and deploy services using Docker and Kubernetes.
• Define and manage infrastructure as code using Terraform.
• Build and maintain CI/CD pipelines using GitHub Actions.
• Instrument services for observability and logging using OpenTelemetry, and use telemetry to diagnose and resolve issues.
• Integrate and operate AI model inference within production services.
• Apply secure coding techniques throughout the software lifecycle, including defending against the OWASP Top 10 and following sound software engineering (SWE) practices, appropriate for regulated environments.
• Contribute to solution architecture — helping design systems that are scalable, performant, and fit for purpose (~20% of the role).
• Assist with sprint planning and effort estimation, and help the team set and meet realistic goals.
• Collaborate closely with the CTO and the wider team across time zones, communicating clearly in English.
• Provide continuous support and guidance to less senior colleagues through regular coaching activities and support them in fulfilling their personal development plans.

Solutions Engineer jobs in Vietnam

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Senior PHP Integration Engineer, Third-party Integrations

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Solutions Engineer

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