Solutions Engineer

• Translate business requirements into scalable technical solutions on the DigitalGenius platform
• Configure workflows, AI agents, integrations, and automation logic for complex e-commerce use cases
• Design and implement APIs and third-party integrations (OMS, carriers, Helpdesk, etc.)
• Prompt, tune, and evaluate LLM-powered components — classifications, extractions, guardrails, and generative replies
• Lead new use case implementation projects
• Ensure timely, high-quality launches with measurable automation impact
• Troubleshoot complex technical challenges across systems, data, and AI behavior
• Partner with CSMs to align technical delivery with customer outcomes and ROI
• Advise customers on best practices, scalability, AI strategy, and optimization
• Support strategic expansions, new channels, and advanced use cases
• Provide structured feedback to Product based on what you see in real implementations
• Identify feature and AI capability gaps and contribute to roadmap discussions
• Participate in beta testing, model evaluations, and product validation initiatives
• Continuously improve automation performance, resolution rates, and AI accuracy
• Proactively identify opportunities for process improvements — both for customers and internally
• Contribute reusable assets, documentation, prompts, evaluation sets, and internal best practices
• Use AI to automate your own work: build internal tools, scripts, and agents that make the SE team faster and better

• Define and drive solution architecture for enterprise applications
• Lead technical design activities and support implementation across distributed teams
• Contribute to the modernisation and evolution of complex legacy systems
• Ensure solutions are scalable, maintainable, secure and high-performing
• Collaborate closely with developers, architects, QA, DevOps and business stakeholders
• Support delivery throughout the full software development lifecycle
• Promote engineering best practice and architectural standards across teams

IT Solutions Architect, Java

• Designing and delivering cloud platforms and integrations
• Ensuring solutions are implemented and maintained
• Translating functional needs into practical solutions
• Maintaining a clear view of the application landscape
• Supporting integration and landscape changes linked to larger programs
• Acting as a central point for technical decisions
• Driving progress in complex or unclear environments

Azure – Integration Solution Architect

• Lead the design of end-to-end SAP solution architectures based on SAP FI/CO
• Translate business strategies and transformation goals into scalable, integrated SAP solution designs
• Own solution architecture decisions across projects, ensuring alignment with best practices, standards, and long-term roadmap
• Act as a trusted advisor to senior stakeholders, including C-level executives, and guide them through solution options and trade-offs
• Lead and mentor consultants and developers, ensuring solution quality and consistency across work streams
• Support pre-sales activities, including solution architecture design, estimations, and client presentations

SAP FI/CO Solution Architect

• Own the end-to-end Azure Marketplace journey - packaging (managed applications, container offers, AKS app offers, solution templates, transactable offers), publishing, and continuous optimization of FlowX.AI's cloud offerings.
• Design and implement Azure-based architectures for FlowX.AI deployments in highly regulated industries, covering network isolation, private connectivity, and compliance requirements.
• Build and maintain cloud infrastructure automation using Terraform (Azure provider) to create repeatable, scalable deployment artifacts across customer and partner environments.
• Deploy and manage Kubernetes applications on AKS using Helm, driving CI/CD pipeline best practices and DevOps excellence across the organization.
• Collaborate with Engineering, Product, Customer, and Microsoft partner teams to ensure secure, scalable deployments and strengthen FlowX.AI's co-sell motions.
• Support customer-facing discussions, workshops, and pre-sales engagements - bridging deep technical architecture with business and partner stakeholder needs.

Azure Partner Solutions Architect

• Technical Discovery: conduct deep-dive sessions with prospects to understand pain points, existing tech stack, integration requirements, security/compliance constraints
• Solution Design: architect customer-specific configurations, integration approaches, and implementation paths using the product's capabilities
• Product Demonstrations: deliver customized, story-driven demos tailored to the prospect's industry, workflows, and decision-maker audience
• Proof of Concept (PoC): define success criteria, manage scope, oversee technical implementation, and validate the product's fit in the customer's environment
• Value Articulation & Business Case support: build ROI models, TCO calculations, and business cases to justify purchase decisions
• RFP/RFI Responses: author technical sections of proposals with accurate product capability descriptions
• Customer Advocacy: feed deal-breaker requirements, competitive gaps, and market signals back to PdM and product teams

Solutions Consultant – Pharma, Life Sciences

• Enrich product data within Schaeffler systems, including creating and maintaining product and attribute data in PIM
• Manage and improve data quality by generating reports, identifying improvement measures, and following up with data suppliers
• Train internal data managers on proper data handling and governance
• Respond to inquiries via the PIM support mailbox as first-level support
• Manage export channels for data consumption, including APIs, reports, and Excel files
• Identify use cases for AI, automation, and predictive analytics in the PIM environment
• Coordinate customer and internal support requests related to export channels
• Organize and conduct customer onboarding meetings
• Manage customer onboarding processes (connect them to our systems for data exchange)
• Train customers in data handling and data management

IT Solutions Engineer

• As a IT Solutions Engineer in SAP logistics and SAP production execution, you are a member of a Global Team within our company, in IT-Business Applications SAP production logistics
• For us, the digitalization of supply chains is a mission with the highest priority
• You will support us as a consultant architect and central contact for system integration in the development, implementation and operation of state-of-the-art IT solutions
• Support our internal business partners in using SAP applications
• Consult our internal business partners in designing new systems and processes
• Design, Realization, Implementation and Documentation of self-developed solutions including organizing user acceptance tests and securing defined quality-gates
• Maintenance and enhancement of implemented applications throughout the complete live cycle based on the Incident and Change management process
• Execution of software maintenance (OSS-Notes, support packages, upgrades)
• Initiate measures such as risk management, performance management and system monitoring to ensure stability and availability

IT Solutions Engineer – SAP Logistics, Production Execution

• Design, develop, and maintain scalable full-stack applications and SaaS solutions running in cloud environments;
• Implement backend services, APIs, and frontend components using suitable frameworks and programming languages;
• Maintain, refactor, debug, and improve existing applications and services;
• Develop and deliver new features based on business and user requirements;
• Ensure high code quality through code reviews, coding guidelines, and test-driven development practices;
• Collaborate with cross-functional teams to define solution architectures and implement robust technical designs;
• Contribute to cloud deployment and operational readiness of applications on AWS, and Azure;
• Support CI/CD and automation practices using tools such as GitHub Actions, and Terraform;
• Take technical responsibility for applications throughout their lifecycle as part of an agile product or engineering team.

IT Solutions Engineer, Data Spaces

• Designing, implementing and operating Oracle database installations in both On Premises and cloud environments according to architecture Best Practices and standards.
• Installation and Configuration: Install and upgrade Oracle RDBMS software and related tools in Linux/Unix and Windows environments.
• Performance Tuning: Proactively monitor system health using tools like AWR, ASH, and ADDM in OEM13.5 and OEM24ai; Optimize SQL queries and manage database parameters to ensure fast response times.
• Backup and Recovery: Develop and test robust disaster recovery plans using Oracle RMAN and Data Guard to guarantee 24/7 data availability for all database services.
• Security and Compliance: Implement and enforce security policies, including user access controls, data encryption, and regular auditing to meet [GDPR/SOC2] standards.
• High Availability: Manage and maintain Oracle RAC (Real Application Clusters) and ASM (Automatic Storage Management) and Dataguard for maximum uptime of database services facing our internal customers.
• Cloud: Assist in migrating on-premise databases to Oracle Cloud Infrastructure (OCI) or AWS/Azure.
• Collaboration: Work closely with application owners and other teams to ensure a reliable Oracle database landscape.
• Consulting customers, providing expert guidance and collaboration on how to best leverage Oracle for their application deployments in both On Premises and cloud platforms, while adhering to security policies.

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