Solutions Engineer

• Develop and implement AI-powered solutions within our web application, ensuring seamless integration and high-quality performance.
• Follow OWASP LLM Top 10 (2025) mitigations on every AI feature built
• Run cost-per-request benchmarks before implementation and document model selection rationale
• Collaborate with cross-functional teams to gather requirements and propose AI-based solutions that address business needs and drive innovation.
• Design and develop custom APIs to facilitate data exchange and communication between AI components and existing systems.
• Stay abreast of emerging AI technologies and industry trends to identify opportunities for enhancing the organization's AI capabilities.
• Evaluate the effectiveness of AI solutions, continuously refining and optimizing them to ensure optimal performance.
• Develop comprehensive documentation for AI solutions, including technical specifications for AI features, LLM APIs, ML Libraries, vector stores, etc.
• Serve as an AI evangelist, promoting the understanding and adoption of AI technologies across the organization through presentations, workshops, and training sessions.
• Provide technical support and troubleshooting for AI implementations, ensuring the prompt resolution of issues and minimal disruption to users.

Junior AI Solutions Developer

• Lead AI Solutions pre-implementation review: model selection, cost benchmarking, hosting strategy, prototype trade-offs documented before any build begins
• Architect and implement LLM pipelines: prompt engineering, RAG, structured output, tool use, multi-agent flows
• Design and build REST APIs and data pipelines connecting AI components to Knit and client systems
• Own repo-level AI configuration, shared prompt libraries, agent configs
• Conduct code reviews with written feedback; mentor Junior developers; set and document best practices
• Review SNS/SQS message contracts and integration impact before any cross-service AI merge
• Lead OWASP LLM Top 10 (2025) red-team testing on every project before production release
• Ensure STRIDE threat model is complete for every new AI system, covering data poisoning, prompt injection, model extraction, and excessive-agency risks
• Collaborate with cross-functional teams to gather requirements and propose AI-based solutions that address business needs and drive innovation.
• Stay abreast of emerging AI technologies and industry trends to identify opportunities for enhancing the organization's AI capabilities.
• Evaluate the effectiveness of AI solutions, continuously refining and optimizing them to ensure optimal performance.
• Develop comprehensive documentation for AI solutions, including technical specifications for AI features, LLM APIs, ML Libraries, vector stores, etc.
• Serve as an AI evangelist, promoting the understanding and adoption of AI technologies across the organization through presentations, workshops, and training sessions.
• Provide technical support and troubleshooting for AI implementations, ensuring the prompt resolution of issues and minimal disruption to users.

Senior AI Solutions Developer

• Support the build, optimize and uplift of Avature Recruitment module
• Build Offer Management, Onboarding, and Candidate Portal capabilities
• Define and own end-to-end solution architecture across Recruitment, offer management, onboarding, portals and Agentic AI
• Lead complex Avature configurations and provide technical leadership
• Design integration architecture using API-led patterns and middleware
• Partner with stakeholders to understand current processes and redesign business processes
• Define portal experience strategy and user journey design with Service management team

Solution Architect

• Lead end-to-end solution design for complex Power Platform engagements
• Architect, build, and deploy production solutions across Power Apps and Power Automate
• Act as the primary technical point of contact for enterprise clients
• Mentor a team of Power Platform consultants and developers
• Support presales engagements and contribute to TQA's Microsoft offerings

Power Platform Solution Architect

• Write, review, and debug transform scripts that modify storefront responses at the edge, ensuring correctness across device types, locales, and customer groups
• Actively monitor customer trials and react to issues or anomalies fast, whether that’s a code change, or an internal escalation — speed of solution is key
• Use browser DevTools, Honeycomb, and Nostra's internal APIs to diagnose caching anomalies, TTFB regressions, and personalization conflicts in production environments
• Own the technical relationship with a portfolio of merchant accounts — acting as the primary engineering point of contact for escalations
• Build internal tooling, documentation, and playbooks that scale the team's ability to onboard and support customers faster
• Surface product feedback from the field — you'll have more first-hand exposure to real-world edge cases than anyone else in the company, and your input will directly shape the roadmap

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