Frontend Engineer

• Design, develop, test, and maintain back-end services, RESTful APIs, and microservices using Java and the Spring framework.
• Implement enhancements and new features for mission-critical, customer-facing applications as part of an Agile delivery team.
• Diagnose high-severity production defects and develop and deploy rapid hotfixes to minimize downtime.
• Develop comprehensive automated unit tests in alignment with organizational standards and leverage tools such as SonarQube to drive continuous improvement in code quality.
• Build, deploy, and operate application components in the cloud, and support performance, scalability, and reliability.
• Modernize and upgrade legacy applications to enable cloud migration, including leading technical discovery, estimating upgrade effort, identifying dependencies, and creating development tickets.
• Develop reusable frameworks and patterns that accelerate the development and maintenance of web services and future project delivery.
• Contribute to and maintain CI/CD pipelines to support consistent, automated builds, testing, and deployments.
• Support release, regression, and user acceptance testing activities and assist with deployment coordination.
• Create and maintain technical documentation, including design notes, deployment guides, and knowledge base content.
• Participate in Agile/SAFe ceremonies and collaborate with product owners, testers, and operations staff to improve delivery and system quality.

Java Developer – Web Services

Full-stack Engineer

• Design, develop, test, and maintain Java application features and services for the LAWGS, PCIT, and VEHCS systems across both O&M and DME work streams
• Develop and maintain document and report generation using JasperReports and iText to produce phytosanitary certificates, veterinary export health certificates, Lacey Act declarations, and program reports in PDF and related formats
• Build, configure, deploy, and maintain application components hosted in Microsoft Azure, and support cloud performance, scalability, and reliability
• Develop and maintain RESTful APIs and integrations, including with USDA eAuthentication and other program services
• Analyze, reproduce, and resolve production defects and service requests reported through the help desk, providing timely fixes and root-cause analysis
• Implement DME enhancements and modernization efforts, translating requirements and user stories into working, tested software.
• Write and maintain unit and integration tests, participate in peer code reviews, and follow secure coding and quality standards
• Contribute to and maintain CI/CD pipelines to support consistent, automated builds, testing, and deployments
• Support release, regression, and user acceptance testing activities and assist with deployment coordination
• Create and maintain technical documentation, including design notes, deployment guides, and knowledge base content
• Participate in Agile/SAFe ceremonies and collaborate with product owners, testers, and O&M staff to improve delivery and system quality.

Software Developer, Mid-Level

• Lead infrastructure upgrades and modernization efforts, including migrating Snapsheet's Ruby on Rails applications to current and supported versions.
• Identify and resolve technical debt, improving system stability, performance, and long-term maintainability.
• Contribute to technical design processes and provide improvement suggestions and feedback.
• Work in an agile environment and participate in weekly stand-ups, retrospectives, etc.
• Proactively challenge scopes, flag issues, and suggest alternatives.
• Collaborate with other engineers, product management, and design to identify and solve complex problems.

Senior Software Engineer – Virtual Appraisals

• Provide technical leadership across the OnePACS platform and related imaging workflows.
• Design, develop, maintain, and modernize Java-based platform services and applications.
• Lead architecture and design discussions for scalability, reliability, security, interoperability, compliance, and maintainability.
• Support modernization of legacy platform components while maintaining production stability.
• Partner with Engineering, Product, QA, DevOps, Implementation, and Support to improve platform reliability and operational readiness.
• Troubleshoot complex production issues involving application behavior, DICOM workflows, HL7 interfaces, routing, configuration, and customer-specific scenarios.
• Mentor engineers through technical design, code reviews, troubleshooting, and knowledge sharing.
• Improve documentation, runbooks, diagnostics, and repeatable support patterns.
• Help reduce technical risk by making critical system knowledge more durable, visible, and broadly shared.
• Contribute to strategic product initiatives involving imaging workflow automation, reporting, AI integrations, DICOM router modernization, viewer modernization, and interoperability improvements.
• Work within Agile/Scrum delivery practices to support predictable planning, execution, and continuous improvement.

Staff Software Engineer – PACS

Backend Engineer

• Lead the architecture, design, and implementation of scalable GraphQL services and RESTful APIs.
• Define and enforce API standards, schema design best practices, and versioning strategies.
• Drive decisions around backend frameworks, tooling, infrastructure, and observability.
• Ensure systems are secure, performant, resilient, and maintainable.
• Oversee API lifecycle management, including documentation, testing, monitoring, and deprecation.
• Hire, mentor, and develop a high-performing backend engineering team.
• Foster a culture of ownership, accountability, collaboration, and continuous improvement.
• Partner with Product, Client Engineering, DevOps, Research, and Architecture teams to deliver aligned solutions.
• Own roadmap planning, prioritization, and execution for backend services.
• Establish engineering best practices for code quality, CI/CD, testing, and deployment.
• Manage technical debt proactively while balancing feature development.
• Drive observability, logging, metrics, and performance monitoring standards.
• Lead incident response and root cause analysis for backend services.
• Implement reliability practices such as SLIs/SLOs and capacity planning.
• Ensure compliance with security and data governance standards.

Senior Manager, Backend Services

Software Engineer

• Design, develop, test, and deploy Guidewire-based solutions, including customizations and new features
• Configure product models, rating engines, and business rules using the Claim center Configuration tool
• Develop and integrate the platform with other internal and external systems using tools like REST APIs
• Write clean, high-quality code in GOSU and Java
• Troubleshoot and resolve issues related to Claim center configuration, data migration, and integrations
• Participate in quality assurance activities and perform unit and integration testing

Guidewire Claim Centre Configuration, Developer

• Lead and supervise the Technical Operations Site Team, ensuring all activities are executed safely, efficiently, and in compliance with Salute’s protocols and regulatory standards.
• Oversee all planned and reactive maintenance tasks for building services infrastructure, including electrical, mechanical, and life safety systems.
• Ensure full utilization of the CMMS platform for work order management, incident tracking, and performance reporting.
• Act as the primary point of contact for infrastructure issues, coordinating with internal engineers and escalating to third-party specialists when necessary.
• Monitor SLA and KPI compliance, facilitate incident management, and maintain clear communication with client representatives and site leadership.
• Serve as an HV Authorized Person, performing safe isolations, issuing permits to work, and ensuring adherence to high-voltage operational procedures.
• Develop, review, and refine SOPs and emergency procedures to ensure readiness for routine and critical scenarios.
• Conduct statutory compliance testing and ensure timely resolution of any nonconformance issues.
• Supervise specialist service contractors, including onboarding, work approval, and adherence to RAMS, MOPs, and site regulations.
• Support site operations through technical guidance, coverage planning, and coordination with the Technical Ops planning team.
• Assist in site specific Training and Job Shadowing of Critical Facilities Engineer I, II and III to ensure proper development.

Critical Facilities Lead Engineer

• Writes code, debugs and performs unit testing in all application layers and data access layer.
• Participates in code reviews with manager to ensure accurate code and design techniques are being used.
• Assists in the full software lifecycle activities including project planning, requirement analysis, design, development, quality assurance and documentation.

Software Engineer I – Full-Stack

• Manage and update our custom extensions in Infor LN supporting Procurement, Inventory, Production, and Order Management
• Develop integrations using ION, REST APIs, and Mongoose
• Maintain and enhance ERP database and application logic
• Collaborate with business analysts to gather requirements and deliver solutions
• Support data migration, testing, and deployment activities
• Document technical specifications and maintain source control
• Participate in DevOps workflows and CI/CD pipelines
• Use Jira, Bitbucket, and Confluence (or equivalents)
• Participate in on-call support and incident resolution

Senior Software Engineer – Infor LN

• Provide technical guidance across multiple teams and initiatives.
• Influence architectural decisions through collaboration, design reviews, and technical coaching.
• Partner with Architecture to establish and evolve technical standards, patterns, and reference implementations.
• Help teams navigate complex technical tradeoffs involving scalability, reliability, maintainability, security, and performance.
• Facilitate technical alignment across teams without becoming a delivery bottleneck.
• Lead adoption of AI-assisted engineering practices and workflows.
• Evaluate emerging AI development tools and identify opportunities to improve productivity and quality.
• Establish best practices for responsible AI-assisted development.
• Help engineering teams leverage AI capabilities while maintaining security, compliance, quality, and maintainability standards.
• Drive experimentation and learning around agentic workflows and AI-enabled software delivery.
• Identify opportunities to reduce technical debt and improve platform sustainability.
• Contribute to modernization initiatives across legacy and modern technology stacks.
• Improve architectural consistency through reusable patterns and shared services.
• Partner with platform and infrastructure teams to improve developer experience and operational effectiveness.
• Promote scalable, cloud-native design principles and modern engineering practices.
• Champion software craftsmanship, code quality, automated testing, observability, and operational excellence.
• Participate in architecture reviews, technical design sessions, and solution evaluations.
• Drive continuous improvement through metrics, feedback, and engineering best practices.
• Help teams improve delivery speed without sacrificing quality.
• Mentor senior engineers and technical leads.
• Help engineers grow their technical depth, decision-making capabilities, and business understanding.
• Share knowledge through design reviews, technical presentations, documentation, and coaching.
• Partner with Product, Delivery, QA, Architecture, Security, and DevOps teams.
• Translate business objectives into technical strategies and actionable plans.
• Help identify technical risks early and drive mitigation strategies.
• Support strategic initiatives that span multiple teams or domains.

Staff Engineer

• Provide virtual tutoring to students in Math and/or English Language Arts (ELA)
• Review lesson plans and instructional materials in advance to prepare for tutorial sessions
• Assess student progress and provide constructive feedback
• Utilize interactive and engaging teaching methods to enhance learning
• Maintain records of student progress and session outcomes (e.g., online tracking system, reports)
• Communicate effectively with students and parents via the online platform

Virtual Tutor, Returners – Fall 2026

• Reporting Directly to the Engineering Project Lead.
• Performing design work under the supervision of a Sr. Designer, Design Lead and/or Project Lead.
• Produce manufacturing / customer drawings with accuracy and Bills of Material as per the latest company design standards/guidelines and industry and customer specifications using designated CAD/CAM software.
• Abides by all customer and Nortrak safety policies and procedures while on customer & Nortrak sites.
• Ensures design specifications of drawings meet customer and Nortrak safety standards.
• Produce practical designs and other design components (BOMs, ITPs, etc) for tooling and Nortrak product.
• Work with a high degree of accuracy developed through knowledge of the application, manufacture and service requirements.
• Stay current with company manufacturing processes and product/industry knowledge.
• Works closely with Manufacturing to address design/manufacturability issues.
• Assists and/or creates Customer Request for Information (RFI).
• Updating and revising drawings and BOM’s as needed and/or directed.
• Maximizes utilization of time to complete projects accurately and meeting department and company commitment dates.
• Works as a member of a design team, cooperates with Nortrak Management in an effective manner to produce designs efficiently and on budget.

Designer – Engineering

• Lead a team of iOS and Android engineers through the full delivery lifecycle: scoping, estimation, architecture, implementation, testing, release, and post-release monitoring.
• Own the mobile technical roadmap, including platform strategy, dependency management, CI/CD pipelines, release cadence, and store submission processes for both Apple App Store and Google Play.
• Set and enforce engineering standards: code review discipline, automated testing coverage (unit, integration, UI/E2E), crash-free session targets, performance budgets, and accessibility compliance.
• Drive a test-first culture. You are responsible for defining what "done" means and ensuring the team meets it. Expect to defend coverage thresholds and reject work that does not.
• Operate as an AI-first engineer and require the same of your team. Use Cursor, Claude Code, GitHub Copilot, or equivalent for code generation, refactoring, test scaffolding, and review.
• Establish team norms for prompt patterns, model selection, review of AI-generated output, and where AI tooling should and should not be trusted.
• Partner with product, design, backend, QA, and DevOps to translate ambiguous requirements into concrete, shippable work.
• Coach and grow engineers through 1:1s, pairing, structured feedback, and performance reviews. Hire when needed.
• Be the escalation point for production incidents affecting mobile clients.

Mobile Engineering Team Lead

• Own a system end-to-end.
• Prevent fires, not just fight them.
• Proactively make the system better.
• Raise the bar.
• Ship reliably at scale.
• Think in terms of process and systems.

Lead Engineer – Hardware Platform, Camera Cloud & Edge

• Responsible for Full-stack development, testing, and maintenance of CBO web applications and backend services
• Builds features across ReactJS front-end and Python/FastAPI backend; manages PostgreSQL data models/migrations; containerizes with Docker and deploys to AWS (ECS/EKS, EC2, S3, RDS, CloudWatch, IAM, VPC)
• Operates in CBO trunk-based development (short-lived branches, feature flags, frequent merge)
• Participates in sprint ceremonies and peer code review
• Writes automated tests (pytest, Jest/RTL)
• Resolves defects/tech debt
• Maintains technical documentation (API docs, ADRs, setup guides)
• Section 508-compliant UI.

Full Stack Software Developer

• Leads the development of ideas from inception through successive stages of the product development process to market launch
• Contributes to the commercial success of product initiatives by owning key components, including business case development, design, and go-to-market execution
• Evaluates product opportunities and external vendor partnerships to determine impact on sales and profitability
• Works cross-functionally across the enterprise to develop proofs of concept, business cases, product designs, business requirements, program management models, and functional specifications
• Presents product and program designs and business cases across multiple levels of the organization and the Diversified Business Group’s portfolio of asset companies to secure approval, resources, budget, and stakeholder buy-in
• Collaborates with actuarial resources to define pricing strategy and obtain leadership alignment
• Partners with marketing and sales leadership to define go-to-market strategy and launch plans
• Updates product documentation to reflect product or program changes
• Reviews and approves marketing materials, training content, technical specifications, and testing plans and results
• Develops and maintains expertise in competitive products and broader market dynamics
• Serves as a product and program resource across the enterprise
• Prepares projections, analyzes operational impacts, and identifies actions needed to manage and enhance product lines
• Collaborates within a dynamic team on highly visible, high-impact initiatives that drive value for Blue Cross NC, the Diversified Business Group, and external partners
• Demonstrates the ability to quickly learn and apply knowledge across domains, including payer operations, care delivery, and emerging industry trends

Senior Product Developer – Diversified Business

• Design, build, and maintain the backend services that power Spreetail's fulfillment operations — inventory management, order processing, carrier integrations, and exception handling.
• Own the reliability and correctness of transactional systems that FC operations depend on every hour of every day.
• Lead technical design within your pod — driving architecture decisions, establishing patterns, and holding a high bar in code review.
• Identify and address systemic issues: performance bottlenecks, data consistency gaps, fragile integrations. Debug and resolve production issues quickly, with clear communication to stakeholders.
• Collaborate with product managers and FC operations teams to translate operational requirements into sound software design. Mentor SE II engineers and help raise the overall engineering quality of the team.

Software Engineer III

• Lead the design, development, and delivery of AI-driven capabilities across technology platforms
• Scale Applied AI and generative AI initiatives while collaborating with product, data, and business teams
• Coordinate with multiple teams to drive innovation, ensure delivery excellence, and align AI capabilities with business goals
• Build and nurture a team of AI Engineers and improve the technical foundation for Applied AI engineering team going forward
• Drive the technical roadmap for Applied AI across key enterprise applications and business workflows
• Evaluate and implement cutting-edge AI techniques, frameworks, and best practices including LLMs
• Drive development of custom AI solutions using Retrieval-Augmented Generation (RAG) pipelines and model fine-tuning
• Design and lead systems that extract value from large structured and unstructured datasets
• Build Agentic AI systems that streamline & automate workflows using LLMs
• Cultivate a culture of experimentation, engineering rigor, and inclusiveness
• Oversee the full lifecycle of Agentic AI applications
• Partner with Data Engineering and Data Science teams to design data pipelines and experimentation workflows
• Drive AI-enabled data accessibility across the organization
• Partner with Product and Business Analysts team to co-develop AI-enabled features
• Work closely with Application Engineering teams to embed Agentic AI into production systems
• Build and maintain scalable, cloud-based AI infrastructure

Director of Engineering, Applied AI

• Research and identify technology upgrades which will enhance the ability to deliver robust solutions
• Ensure the new projects and enhancements to legacy solutions (where possible) work towards an enterprise architecture as opposed to a proliferation of point solutions
• Work with other technical teams to define and identify cross-functional solutions for integration with new or existing technologies
• Lead application and system architecture design working in conjunction with partners in the areas of architecture and infrastructure
• Lead the effort for design, development and implementation to deliver solutions which are easily maintainable and scalable
• Direct or indirect involvement in the development of policies, standards, and guidelines that direct the selection, development, implementation and use of Information Technology within the enterprise
• Provide coaching and guidance to colleagues to ensure applications, services, and processes are developed in a way that complies with architectural guidelines and established methodologies
• Informs management and provides recommendations for mitigation of potential bottlenecks or single-points of failure within the environment that may affect system performance or availability
• Estimate effort required for the design, development and implementation of technical solutions
• Other duties as assigned

Senior Software Engineer

• Design, develop, and optimize complex T-SQL solutions including large-scale stored procedures, functions, and queries
• Optimize existing SQL code for performance, scalability, and maintainability
• Proactively identify and resolve query performance, indexing, and concurrency issues
• Support schema design, data modeling, and database changes for new features
• Collaborate with application engineers to design and improve data models, database logic, and access patterns
• Develop and maintain database objects, deployment scripts, and repeatable database changes aligned with application delivery needs
• Create and execute unit, integration, and regression tests for stored procedures and database logic to ensure correctness and performance
• Enforce security best practices, including Azure Entra ID (formerly Azure AD) authentication and authorization
• Support audits and compliance initiatives related to HITRUST, and SOC 2
• Lead database development standards, best practices, and documentation across the organization
• Support or contribute to Medallion (Bronze/Silver/Gold) Data Lake architectures using Microsoft Fabric

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