ServiceNow

• Own and drive the product vision, roadmap, and backlog
• Act as the voice of the employee, ensuring usability, adoption, and real business value
• Collaborate closely with platform teams, developers, and service owners across IT, HR, Legal, and Facilities
• Drive continuous improvement based on data, feedback, and ServiceNow best practices

Product Owner – ServiceNow Employee Center

• Act as the subject matter lead for Enterprise Service Management on the ServiceNow platform, owning the technical vision for ESM solutions and supporting platform strategy and roadmap discussions through technical and architectural assessment.
• Ensure adherence to Vestas and ServiceNow best practices, including platform health, security, performance, and upgrade readiness.
• Act as a technical counterpart in dialogue with ServiceNow and vendors, providing insights and recommendations where needed.
• Ensure correct role assignment and role hygiene; review and validate subscription usage reports and consumption metrics.
• Collaborate with AMS vendors and internal teams to ensure support practices, automation, and monitoring solutions minimize unnecessary license and subscription consumption.
• Translate business needs and stakeholder requirements into technical designs and user stories; guide design, development, configuration, testing, and deployment; conduct technical reviews; and configure and implement prioritized solutions on the platform.

See all jobs on JobTailor

Product Owner – ServiceNow Employee Center

Lead Engineer – ServiceNow