ServiceNow

• Responsible for shaping solutions, leading client engagements, and supporting the sales cycle through technical expertise, innovation, and proactive sales activities across the ServiceNow and Freshworks platforms
• Collaborate closely with SE, CE, CDE & CTO organizations to develop and execute account strategies
• Identify, qualify, and nurture new business opportunities within existing and prospective clients
• Create pursuit kits to support sales engagements and drive pipeline growth
• Develop and deliver repeatable Proof of Value (PoV) engagements and compelling product demonstrations tailored to client needs
• Design and implement accelerators to demonstrate value and innovation across the ServiceNow , Freshworks and EasyVista platforms
• Create migration playbooks, focusing on transitions from platforms such as ServiceNow, BMC Helix, and Cherwell
• Own and complete RFP responses, ensuring alignment with client requirements and sales objectives
• Draft Statements of Work (SOWs) for client projects
• Lead client-facing elements of projects, including technical workshops, solution shaping, and pricing
• Actively participate in marketing events, webinars, and industry forums to promote Unisys ESM solutions and generate leads
• Build and maintain strong client relationships at multiple organizational levels, acting as a trusted advisor
• Provide feedback to product and marketing teams based on client and market insights
• Oversee project execution by the ESS delivery organization.

Principal Solution Lead – ServiceNow

• Responsible for overall design, mapping of client business requirements to systems/technical requirements
• Work with clients to assess current state processes and tools
• Identify ServiceNow platform solution options
• Define ServiceNow solution requirements
• Determine and define integration requirements
• Develop overall architecture and implementation plans

Servicenow Consultant

• work within our Professional Services practice to develop solutions for Risk use cases on the platform.
• requirements elicitation and user story definition, solution design, and configuration activities within the ServiceNow platform.
• flexible and ready to adapt to a constantly changing environment.

ServiceNow jobs in Australia

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Principal Solution Lead – ServiceNow

Servicenow Consultant

Senior Technical Consultant, ServiceNow