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Servicenow Consultant
SysintegraServiceNow Lead Consultant assessing client business processes and developing technical solutions for Sysintegra, an elite ServiceNow partner. Working flexibly within a culture of innovation.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNowXMLHTMLCSSJavaScriptAngularJSJelly ScriptWeb ServicesIT service managementProof of Concept
Soft Skills
client interactioncoachingmentoringanalytical skillstroubleshootingpresentation skillsbusiness case developmentscopingdeliveryleadership
Industry Keywords
business requirementstechnical requirementsintegration requirementsarchitectureimplementation planscurrent state processessolution optionssubject matter expertexecutive briefingsmarketing events
Tech Stack
Tools & technologiesAngularITSMJavaScriptServiceNow
About the role
Key responsibilities & impact- Responsible for overall design, mapping of client business requirements to systems/technical requirements
- Work with clients to assess current state processes and tools
- Identify ServiceNow platform solution options
- Define ServiceNow solution requirements
- Determine and define integration requirements
- Develop overall architecture and implementation plans
Requirements
What you’ll need- Strong in ServiceNow experience with hands-on design & deployment experience
- IT service management solution implementation experience
- Knowledge of each client's situation
- Expertise in developing and presenting business case material
- Scoping and delivering Proof of Concept / Proof of Value engagements
- Proficient in front end and/or backend technologies (XML, HTML, CSS, JavaScript, AngularJS, Jelly Script, Web Services, etc.)
- Lead developer for a variety of clients across a wide range of applications
- Client interaction to discuss outstanding items
- Coach, and mentor co-workers on technical and procedural items
- Analyse and troubleshoot to demonstrate technical and professional skill sets
- Act as the ServiceNow subject matter expert at Executive briefings/marketing events
Benefits
Comp & perks- Consulting firm with innovation and customer experience at the heart of our culture
- Flexible work culture