Security Operations

• Lead the end-to-end vulnerability management process: scans, triage, adaptive prioritization (EPSS, SSVC, CISA KEV), assignment and remediation tracking
• Operate and optimize scanning platforms (Tenable, Microsoft Defender for Endpoint) and ensure full asset coverage (on-premises, cloud, containers)
• Manage surge patching processes for actively exploited critical vulnerabilities (CISA KEV, zero-days)
• Track and report key metrics: MTTR by severity, SLO compliance percentage, scan coverage, volume of exceptions
• Maintain the exceptions register and ensure automatic escalation on SLO breaches
• Produce dashboards and executive reports
• Maintain continuous monitoring of new vulnerabilities, active exploitation campaigns and CERT/CISA advisories
• Collaborate with cross-functional teams to coordinate remediation windows
• Contribute to the review and evolution of policy DIR12 (Vulnerability Management)
• Participate in the implementation of automation and remediation orchestration tools (SOAR)

Senior SecOps Analyst

• Supporting 24/7 operational capabilities alongside UK colleagues
• Incident Triage, Response, and Investigations based on Alerts received
• Investigating and responding to security alerts raised by Users
• Enhancing and creating analytic triggers to enhance alert efficacy
• Continuous development of incident handling and readiness processes
• Proactive threat hunting based on threat intelligence
• Documentation of incidents and investigations

Information Security Operations Analyst

• Work closely with internal sales and engineering teams.
• Customer-facing presentations on Fortinet’s solutions.
• Technical presentations and demos of Fortinet’s Fabric.
• Translate customer technical requirements.
• Internal sales presentations on product positioning.
• Create technical documents, white papers, videos, and demos.
• Collaborate with Product Management on market needs.
• Build competitive analysis on market players.
• Support sales activities as a strategic technical resource.
• Assist marketing teams in understanding market needs.
• Coordinate and run solution demonstrations and labs.
• Represent the company at conferences and marketing events.
• Availability to travel up to 30% of the time.

SecOps Business Development Consultant

• Continuously monitor and triage alerts and detections across SIEM, EDR/XDR, identity, email, network, and cloud telemetry for our managed client base, applying severity classification and initial enrichment on every event you touch.
• Investigate suspicious activity end-to-end — from validation and pivoting through to root-cause analysis — using knowledge of attacker tradecraft, the MITRE ATT&CK framework, and the cyber kill chain to reach confident, well-supported conclusions.
• Execute documented response playbooks to contain threats, including isolating hosts, disabling compromised accounts, blocking indicators, resetting credentials, and coordinating handoffs with client and engineering teams.
• Partner with Detection Engineering to reduce noise and false positives, and to propose, test, and deploy new analytics, automations, and SOAR playbooks that make the SOC faster and more accurate.
• Maintain audit-grade documentation throughout every case, capturing notes, timelines, and customer-facing communications cleanly in the ticketing and case-management system.
• Consistently meet triage, investigation, and notification SLAs while sustaining high accuracy, low false-positive rates, and strong client satisfaction across the portfolio.
• Drive continuous improvement of the SOC by feeding lessons learned back into detections, playbooks, runbooks, and knowledge-base articles in partnership with SOC Leadership and Detection Engineering.
• Operate on an assigned shift (Day, Swing, or Night) within a 24x7 rotation — including weekends and holidays as scheduled — and respond to on-call escalations when required.

SOC Analyst, Canada

• Act as the technical lead and primary escalation point for Security Operations and Vulnerability Management.
• Provide mentorship and guidance to intermediate analysts, supporting capability development and operational consistency.
• Drive team maturity, process standardization, and operational excellence across detection, response, and remediation functions.
• Lead complex investigations across AWS & Azure environments, identity systems, endpoints, and SaaS infrastructure.
• Oversee incident response activities including containment, remediation, and post-incident analysis.
• Lead the end-to-end vulnerability management lifecycle including identification, prioritization, tracking, remediation, and validation.
• Collaborate closely with Security Architecture, R&D, CloudOps, IT, and Platform teams.

Lead SOC Analyst

• Develop and manage internal and external sales relationships
• Build and implement account / marketing plans for account penetration
• Generate a sales pipeline and accurately forecast pipeline
• Achievement of agreed quarterly sales goals
• Collaborate with Regional Sales Managers and Regional Systems Engineers
• Establish yourself as a trusted advisor to prospects and customers

Business Development Manager – SecOps

• Provides second-level technical client support
• Monitors and resolves support requests
• Performs deep analysis of the operating system
• Handles Cyber incidents, system crashes and bug fixes
• Identifies efficiencies and improvements in workflow
• Applies Trusted Advisor techniques to build up client trust and influence loyalty
• Attends training sessions or shadowing activities and obtains industry-related certifications

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