Scrum Master

• Lead two Agile scrum teams executing the roadmap for services that power our digital servicing applications
• Facilitate strategic and tactical conversations among a wide range of business and technical stakeholders
• Collaborate with digital product owners, technical leads, clients, and other stakeholders in delivering a seamless customer experience in the authentication space
• Onboard client-specific implementations
• Enhance lookup capabilities for internal stakeholders
• Manage Sprints - keeping order, process, delivery, and priorities accurate and on time
• Advocate for autonomous, self-organizing, empowered, and continuously improving teams
• Participate as part of the Synchrony Innovation Station in contributing and leading innovation activities and practices with the full cross-functional product team

AVP, Digital Scrum Master

• Lead Scrum Masters managing a portfolio of work across multiple Agile teams and delivery efforts
• Support a critical modernization initiative in service of EFTPS modernization and expanded delivery capability
• Facilitate Agile ceremonies, team planning, and execution activities to promote predictable delivery and continuous improvement
• Partner with stakeholders, technology teams, and delivery leaders to manage dependencies, escalate risks, and remove blockers
• Provide senior-level Agile leadership in a Scrum Master Advisor II capacity for complex, billable program work

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AVP, Digital Scrum Master

Lead Scrum Master