Scrum Master

• Lead Scrum Masters managing a portfolio of work across multiple Agile teams and delivery efforts
• Support a critical modernization initiative in service of EFTPS modernization and expanded delivery capability
• Facilitate Agile ceremonies, team planning, and execution activities to promote predictable delivery and continuous improvement
• Partner with stakeholders, technology teams, and delivery leaders to manage dependencies, escalate risks, and remove blockers
• Provide senior-level Agile leadership in a Scrum Master Advisor II capacity for complex, billable program work

Lead Scrum Master

• Facilitate agile ceremonies and support iterative delivery across a cross-functional product team
• Partner with product and business stakeholders to maintain a healthy, prioritized, and well-defined backlog
• Coach teams toward sustainable agile and DevSecOps delivery practices
• Identify and help remove blockers, risks, and dependencies impacting delivery
• Use team metrics and retrospectives to support continuous improvement
• Collaborate with engineering and security partners to ensure quality and compliance expectations are incorporated into delivery processes
• Support sprint planning and help teams balance planned and unplanned work
• Facilitate release planning and coordination across teams and stakeholders
• Promote transparency through clear documentation, communication, and use of shared delivery tools
• Support outcome-oriented planning and continuous learning across the team
• Coach team members and stakeholders on agile principles, collaboration, and effective ways of working
• Coordinate with adjacent teams and partners on shared work and dependencies
• Support knowledge sharing, onboarding, and transition activities as needed.

Senior Scrum Master – Medicaid, CHIP

• Facilitate / coach the processes of work decomposition, dependency management and backlog management in and out of Agile teams
• Support the Product Owner to ensure that the vision, scope and product domain are understood by everyone on the team, as well as possible
• Support the Product Owner to do work breakdown to maximize and optimize the business value delivered by development team
• Support PO in finding and implementing newer and emerging backlog management techniques
• Facilitate Scrum events as needed / requested
• Help the team in defining, reporting and meeting (by removing impediments) their goals
• Facilitate team to visualize progress and achieve product outcomes
• Ensure continuous improvement of Agile events/practices, by teaching new techniques to the team
• Create and maintain an atmosphere of safety and trust through facilitation of retrospectives\kaizen and feedback exchange among Agile team members
• Remove impediments to the team’s progress
• Coach team in self-organization and cross-functionality through leading by example, serving others, etc
• Help team to develop high-value products
• Responsible for promoting and supporting agile values and principles throughout the organization
• Coordinate interaction with other Agile teams and stakeholders across enterprise
• Help other Agile teams and conventional parts of the organization build effective communications and interactions with the Agile team
• Cause change that increases the productivity of the Agile team

• Guide the scrum teams and organization to follow generally accepted Agile/Engaged development practices and daily activity. As well as actively promote prioritization, team readiness and commitment for each sprint.
• Partner with Product Owner(s) to ensure continuous refinement of the product backlog across multiple initiatives.
• Partner with Program and Portfolio managers to ensure delivery is consistent with roadmap expectations and broader initiatives
• Communicate delivery of work product from the scrum teams and escalate key risks and issues impeding scrum team effectiveness.
• Adhere to existing Software Development Lifecycle and release processes, to ensure all risk, security and development requirements are met.
• Facilitating and accountable for owning the Scrum ceremonies for the scrum team(s).
• Play role in driving Scrum adoption across all levels in the organization.

Salesforce Scrum Master

• Create solutions supporting the DoD and its ISR missions
• Coach development team to achieve performance level while ensuring Scrum project is successfully progressed
• Work on complex problems and introduce leading-edge concepts
• Provide innovative solutions to team and stakeholders

• Facilitate Scrum events and coach teams to self-organize and continuously improve.
• Design and lead retrospectives tailored to team needs.
• Assess team Agile maturity and adjust coaching approach to match strengths and weaknesses.
• Guide teams in applying lean and agile principles to improve delivery.
• Support multiple interdependent teams in effectively working together in concert.
• Foster collaboration between Scrum Teams and stakeholders.
• Mediate conflicts and support team dynamics to ensure a healthy team environment.
• Support onboarding and agile adoption for new team members and teams.
• Identify and remove impediments to team progress.
• Leverage empirical data to drive continuous improvement.
• Prepare and present sprint reports including velocity, capacity, and predictability metrics.
• Build and maintain workflows and automation to enhance team and department efficiency.
• Collaborate with product teams on backlog management, coaching on prioritization best practices.
• Assist in roadmap development and release forecasting using agile metrics.
• Promote best practices in lean, iterative software delivery.
• Develop working knowledge of our products to provide targeted coaching, help bridge gaps between teams working on related features, and help provide knowledge and context to others.
• Share discussion topics and tactics to improve the effectiveness of the overall Agile team.
• Help more junior Scrum Masters on their own professional journey through mentoring and less formal guidance.
• Coordinate with other Scrum Masters and Project Managers on larger projects or implementations.
• Tracks quarterly goals for team(s).

Senior Scrum Master

• Coach teams, managers, and delivery leaders using a practical, collaborative approach that improves transparency, flow, and continuous learning.
• Assess team health, delivery flow, system constraints, and ways of working, then co-design improvements that reflect real business needs, team context, and the broader operating environment.
• Facilitate planning, feedback, and flow-management cadences in ways that are useful and sustainable, adapting structure and frequency to what the team actually needs.
• Step into hands-on facilitation, execution support, and workflow problem-solving when teams need practical help, especially in fast-paced or interrupt-driven environments.
• Partner with client stakeholders and internal coaching leaders to align on team-level improvements, remove impediments, strengthen execution, and build trusted relationships across teams and leadership groups.
• Use delivery metrics, data, and visual reporting when appropriate to improve visibility, support decision-making, and help teams learn over time.

Agile Coach

• Facilitate Scrum events and coach teams to self-organize and continuously improve.
• Design and lead retrospectives tailored to team needs.
• Conduct quarterly team health checks and maturity assessments.
• Guide teams in applying lean and agile principles to improve delivery.
• Foster collaboration between Scrum Teams and stakeholders.
• Mediate conflicts and support team dynamics to ensure a healthy team environment.
• Support onboarding and agile adoption for new team members and teams.
• Identify and remove impediments to team progress.
• Leverage empirical data to drive continuous improvement.
• Prepare and present sprint reports including velocity, capacity, and predictability metrics.
• Build and maintain workflows and automation to enhance team efficiency.
• Collaborate with product teams on backlog management, coaching on prioritization best practices.
• Assist in roadmap development and release forecasting using agile metrics.
• Promote best practices in lean, iterative software delivery.
• Build foundational product knowledge to provide targeted coaching and help bridge gaps between teams working on related features.

• Lean Improvement Enabler, supporting value streams in identifying, visualizing, and resolving delivery constraints
• Facilitate value stream mapping sessions, process diagnostics, and cross-functional improvement workshops
• Support teams in identifying and removing delivery bottlenecks, delays, and non-value-adding activities
• Cultivate a continuous improvement culture through embedded feedback loops and lightweight improvement practices
• Coach teams and leaders on Lean and Agile principles including WIP limits, flow efficiency, and pull-based work systems
• Enable the adoption of practices such as Kanban, inspect-and-adapt cadences, and outcome-driven planning
• Serve as a partner and a guide to teams evolving their ways of working toward improved agility and flow
• Interpret flow performance data (e.g., cycle time, throughput, blocker time) to guide team discussions and decisions
• Collaborate with the Data & Reporting function to create and refine dashboards and visualizations
• Help teams leverage data for reflection, prioritization, and sustained improvement
• Facilitate workshops such as root cause analysis, problem-solving sessions, and delivery system reviews
• Assess the health and resilience of delivery systems and operational practices in partnership with value stream teams
• Document and share reusable improvement patterns, templates, and success cases across the organization

Agile Coach – Value Stream Management

• As an AWS Architect & Developer, you will engage with and enable Clients and Partners of Capstone to achieve extensive business value by migrating and modernizing technology landscapes to AWS and helping them accelerate innovation.
• You will collaborate with a multiple party team to design modern target architectures optimized for business agility, innovation, performance, resiliency, cost, and more.
• Create, articulate, and position an innovative and compelling value proposition so that customer executives clearly realize the benefits and transformation value of migrating to AWS.
• Define and execute technical migration and modernization strategies by working with highly technical teams.
• Deliver modern architectures such as micro services and event driven architectures using managed services and cloud native capabilities.
• Engage with development, infrastructure, security and IT operations teams at the customer and identify repeatable patterns and architectures for cloud migration.
• Work closely with Client and Partner teams to streamline their delivery of business solutions on the AWS platform. This includes automation of builds and helping with adopting new cloud services.
• Identify critical and emerging technologies, techniques, tools, data sources, and platforms in the infrastructure engineering field, including cloud-based solutions, that support and extend predictive modelling/machine learning solutions.
• Work as a “Hands-on” team member as needed.

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