Scheduler

• Schedule, cancel, reschedule, and register outpatient visits and procedures for multiple ambulatory clinics
• Check in and check out patients according to scheduling and registration guidelines
• Obtain and verify patient guarantor information and generate referrals or authorizations when needed
• Schedule and register patients based on scheduling guidelines and medical appropriateness
• Coordinate follow-up appointments and testing at checkout
• Collect necessary patient information for scheduling and registration
• Identify and communicate scheduling modifications and development needs
• Notify appropriate personnel of scheduling changes caused by cancellations
• Respond to patient and staff needs and complaints, involving supervisors and patient representatives as needed
• Consult referring physicians’ offices to obtain and verify complete written or electronic orders
• Collect time-of-service payments, copayments, and managed-care waiver signatures
• Reconcile the cash drawer at the end of the day and report discrepancies
• Complete Workques and daily scheduling-area tasks
• Respond to patient communications in a timely manner

Centralized Scheduler coordinating outpatient appointments for WVU Medicine’s ambulatory clinics

Centralized Scheduler coordinating outpatient visits, procedures, registrations, referrals, and payments.
Supporting ambulatory clinics across WVU Medicine’s healthcare system.

• Monitor OR scheduled cases to ensure availability and accurate scheduling
• Run equipment checks for all scheduled cases
• Coordinate scheduled cases to manage block utilization
• Communicate with staff, surgeons, outside schedulers, and outside entities necessary to the OR
• Monitor vendors, students, and representatives for required documentation before restricted-area entry
• Assist with urgent and emergent surgery/procedure scheduling
• Coordinate internal and external equipment needs and report equipment issues
• Maintain and optimize the OR schedule; address gaps, availability, add-on cases, and cancellations
• Collaborate with Service Line Coordinators and Charge staff on schedules and case placement
• Receive and document staffing phone calls
• Create and verify OR surgical procedures
• Monitor, audit, and document Temptrak
• Monitor completeness of documentation for medical concerns
• Initiate emergency staff call-in processes and log callback times
• Print peri-procedure documentation
• Transport equipment, human tissue, blood, or specimens as needed
• Generate daily schedules and reports and provide end-of-shift reports
• Enter and update Anesthesia Assignments
• Provide operating room scheduling support for various departments

Operating room scheduler coordinating surgical cases and equipment for WVU Health System hospitals

Operating Room Scheduler

Operating room scheduler coordinating surgical cases, equipment, staffing, and documentation for WVU Health System hospitals. Supporting OR schedule optimization and daily reporting.

• Responsible for scheduling, cancelling, rescheduling and registering of outpatient visits and procedures for multiple ambulatory clinics.
• Collecting all necessary information for schedule and registration preparation.
• Obtain and verify patient guarantor information a minimum of once a year to ensure that the patient record is up-to-date.
• Schedule and register patients/customers based on scheduling guidelines and medical appropriateness within the appropriate clinic.
• Obtain and collect all necessary information from the patient/customer to schedule and register the patient for an appointment.
• Identify and communicate need for scheduling modifications and development.
• Notify appropriate personnel of any scheduling change due to patient cancellation in a timely fashion.
• Receive and respond to patient and staff needs and complaints appropriately within the realm of the “patient care” environment, involving department supervisors and patient representatives as needed.
• Consult with referring physician’s office to ensure written and/or electronic orders exist and obtain them as needed.
• Verify upon receiving for completeness of the written orders and notes.
• Make documentation that outside orders are requested.
• Complete Workques as needed in a timely fashion along with daily tasks according to the scheduling area working in.
• Respond to all patient communication in a timely manner.
• Escalate any immediate needs to the appropriate area of responsibility.

Scheduler managing outpatient visits and procedures for multiple clinics

Centralized Scheduler

Scheduler responsible for managing outpatient visits and procedures in multiple clinics. Ensuring patient records are up-to-date and handling scheduling modifications as needed.

• Acts as a subject matter resource for internal and external scheduling users, patients, and providers
• Assists team by handling more complex scheduling issues, specialized scheduling scenarios, and mentor phone lines
• In manager’s or supervisor’s absence, assists in the investigation of safety events/scheduling issues and provides service recovery as a point person for escalation
• Serves as a trainer/preceptor for new hires
• Serves as a department resource for testing and training new or improved technology systems and processes
• Participates in special project assignments, may collect or compile data, may pilot new workflows or processes
• Collaborates with Supervisors and Workforce Management Coordinators to assist in real time floor management and assignment of resources
• May participate in team member payroll activity
• Brings attendance patterns to the attention of the supervisor

Pre Service Scheduler Lead coordinating radiology scheduling for hospital and ambulatory sites

Pre Service Scheduler Lead

Pre Service Scheduler Lead coordinating radiology scheduling for hospital and ambulatory sites. Responsible for handling complex scheduling issues and training new hires while working remotely.

Scheduler jobs in West Virginia

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Scheduler

Operating Room Scheduler

Centralized Scheduler

Pre Service Scheduler Lead