Scheduler

• accurately screen and complete callers' inquiries
• document inquiries from patients and providers
• provided information to patients regarding services
• schedule and pre-register patients

Scheduler handling patient inquiries and scheduling for Carle Health

Scheduler – BMC Pt Access

Scheduler managing patient inquiries and scheduling services for Carle Health. Documenting calls and ensuring patients' needs are met in a timely manner.

• Provides advanced vision care to patients and schedules ophthalmic surgical procedures under the direct supervision of an Ophthalmologist.
• Ensures optimal patient care by adhering to Medical Center policies and procedures.
• Maintains patient records and documents to ensure an accurate record of the patient’s medical and nursing care, to include computer systems as necessary.
• Demonstrates ability to intake histories/chief complaint and prepare patient for examination.
• Demonstrates competencies in applanation to determine intraocular pressure.
• Assists the Ophthalmologist is pre/post-operative care.
• Demonstrates ability to educate and schedule patients for surgical procedures.
• Demonstrates ability to determine a patient’s prescription with the proper use of a phoroptor.
• Ability to prepare the proper instruments and assist the Ophthalmologist with any and all, inter office surgical procedures.
• Demonstrates competencies in all aspects of current ophthalmic testing equipment, Visual Field, OCT, PHP, and IOL Master.
• May chart on behalf of the provider when in the exam room. Chart note to include name, title, date and time of the entry. Chart must then be signed off on by the provider.
• Understands and demonstrates proper sterile/aseptic technique when assisting in applicable departments.
• Supports an environment conducive to professional practice by functioning as a role model and resource person.
• Schedule ophthalmic surgical procedures in coordination with physicians, anesthesia, and operating room staff.
• Obtain and verify physician orders for surgical procedures.
• Serve as a liaison between patients, physicians, anesthesia and OR personnel.
• Confirm surgery dates, pre-operative requirements, and post-operative appointments.
• Assist with billing coordination and ensure required documentation is completed.
• Provide technical, clinical and patient support throughout the surgical process.

Ophthalmic Surgical Scheduler providing vision care and scheduling surgical procedures

Vision Surgical Scheduler – Tech

Ophthalmic Surgical Scheduler providing advanced vision care and scheduling surgical procedures under supervision. Ensuring optimal patient care and maintaining accurate records according to Medical Center policies.

• Accurate utilization of computerized central scheduling system to provide customers with timely, courteous, and proficient scheduling
• Appropriately uses tools and resources to prevent scheduling conflicts and ensures proper test sequencing when multiple testing is ordered
• Accurately enters all required patient Registration data (i.e. demographic, insurance, contacts)
• Ensures patients are registered within time frame set by policies
• Completes the Medicare Questionnaire for all Medicare patients
• Maintains knowledge of and reference materials for Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans
• Provides patients/customers with accurate preparation and arrival instructions prior to exam
• Accurately obtains and transcribes orders for scheduled outpatient exams
• Participates in department staff meetings and keeps abreast of continuing education to ensure effective communication and to maintain skill competency
• Attends all mandatory in-services 100% and completes all mandatory safety in-services and skill competencies as required
• Seeks education opportunities to increase knowledge in department procedures as it relates specifically to scheduling needs for that area
• Actively participates in group projects to problem solve department issues
• Knowledgeable concerning the operations of the various Advocate Aurora Health departments so that patient, visitor, and fellow employee questions are answered or referred in an appropriate manner
• Maintains confidentiality of patient records by following HIPAA and all compliance policies and guidelines
• Informs customers of insurance requirements, pre-payment financial obligations and handles financial transactions

Pre-Service Scheduler I managing patient scheduling at Advocate Health

Pre-Service Scheduler I

Pre-Service Scheduler I managing patient scheduling for Advocate Health, ensuring accurate patient registration and timely scheduling while maintaining HIPAA compliance.

• Using AIDET, collects, analyzes and records accurate and compliant demographic and clinical information in the scheduling system
• Identifies and respond appropriately to callers' communication needs, secures interpreter to complete scheduling and documents record for future visit
• Provides patients with site and appointment date and time options, scheduling per patient preference or first appointment at optimal site
• Accurately enters all required patient demographic and clinical data in scheduling application
• Checks receipt of faxed orders and reviews for accuracy
• Schedules with proper test sequencing when multiple tests are ordered
• Engages in frequent communication with all departments to ensure scheduling openings are current and time blocks are administered as needed
• Explains procedures and provides patients/customers with accurate preparation information prior to exam
• Verifies insurance eligibility and follows up on necessary authorizations

Scheduler for Sleep Center managing patient registrations and appointments

Scheduler – Pre-Access Representative, Sleep Center

Scheduler for Sleep Center handling patient registrations and appointments at Advocate Health. Collaborating with departments to ensure accurate scheduling and registration processes.

• Acts as a subject matter resource for internal and external scheduling users, patients, and providers
• Assists team by handling more complex scheduling issues, specialized scheduling scenarios, and mentor phone lines
• In manager’s or supervisor’s absence, assists in the investigation of safety events/scheduling issues and provides service recovery as a point person for escalation
• Serves as a trainer/preceptor for new hires
• Serves as a department resource for testing and training new or improved technology systems and processes
• Participates in special project assignments, may collect or compile data, may pilot new workflows or processes
• Collaborates with Supervisors and Workforce Management Coordinators to assist in real time floor management and assignment of resources
• May participate in team member payroll activity
• Brings attendance patterns to the attention of the supervisor

Pre Service Scheduler Lead coordinating radiology scheduling for hospital and ambulatory sites

Pre Service Scheduler Lead

Pre Service Scheduler Lead coordinating radiology scheduling for hospital and ambulatory sites. Responsible for handling complex scheduling issues and training new hires while working remotely.

• Develop and maintain summary- and detailed-level project schedules in Oracle Primavera P6
• Support engineering, procurement, construction, commissioning, startup, and project closeout activities
• Interpret contract documents and apply scheduling requirements
• Maintain schedule integrity by ensuring accurate activity sequencing, durations, calendars, constraints, logic, and relationships
• Monitor project progress against approved baselines and key milestones
• Perform basic schedule analysis, forecasting, and schedule quality reviews
• Prepare schedule updates, dashboards, reports, narratives, and performance metrics for internal and client stakeholders

Scheduler supporting manufacturing facility capital projects with detailed project scheduling

Scheduler developing and maintaining project schedules for manufacturing facility capital projects involving planning, design, and construction phases. Working with multidisciplinary teams to ensure successful project delivery.

Scheduler jobs in Illinois