Salesforce Administrator

• Lead end-to-end PS pre-sales engagements — from discovery and scoping through to effort estimation, SPW/proposal creation, and deal closure.
• Architect Agentforce-led solutions for enterprise customers, designing agentic workflows, LLM orchestration, and AI automation patterns on the Salesforce platform.
• Partner with AEs, Solution Engineers, and Customer Success to position PS as a strategic differentiator on complex, multi-cloud opportunities.
• Own the effort estimation and resource planning process — producing credible, commercially sound PS proposals that balance customer value with delivery margin.
• Conduct executive-level workshops and solution presentations with CXO stakeholders.
• Build reusable PS assets — solution blueprints, reference architectures, estimations, and proposal templates — to accelerate the team.
• Mentor junior team members and contribute to the PS Pre-Sales practice capability agenda.

Senior Engagement Manager leading Salesforce Pre-Sales engagements in India.

Senior Engagement Manager – Salesforce Pre-Sales Exp.

Senior Engagement Manager driving complex Salesforce Pre-Sales engagements for enterprise clients in India. Leading solutions design and commercialisation as part of the India PS team.

• Analyze business processes
• Gather requirements
• Create reports and dashboards
• Work closely with technical teams
• Support front-end teams

Business Analyst supporting Salesforce Team analyzing business processes

Manager – Salesforce Admin

Business Analyst supporting Salesforce Team analyzing business processes and creating reports. Collaborating with technical teams to transform requirements into effective solutions.

• Support the day-to-day administration of Salesforce Service Cloud, ensuring system stability, usability, and performance.
• Work closely with the Senior Salesforce Administrator to implement system enhancements and platform improvements.
• Configure and maintain Salesforce features including custom objects, fields, page layouts, validation rules, and automation flows.
• Assist with user management, including account setup, permissions, and role-based access controls.
• Provide frontline support for Salesforce users by troubleshooting issues and responding to support requests.
• Collaborate with operations and support teams to gather and document business requirements for system enhancements.
• Assist with maintaining data quality and integrity through monitoring, data cleanup, and governance practices.
• Support testing, validation, and deployment of Salesforce updates and new features.
• Assist with the configuration and monitoring of AI-powered capabilities such as Agentforce agents and service automation workflows.
• Document system configurations, processes, and user guides to support internal knowledge sharing.
• Maintain awareness of Sales Cloud processes and data structures to ensure alignment across the Salesforce platform.

Salesforce Administrator managing Service Cloud platform at Safeguard Global

Salesforce Service Cloud Administrator

Salesforce Administrator managing Service Cloud platform at Safeguard Global. Supporting operations and optimizing service delivery through system enhancements and user assistance.

Salesforce Administrator jobs in India

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Senior Engagement Manager – Salesforce Pre-Sales Exp.

Manager – Salesforce Admin

Salesforce Service Cloud Administrator