Salesforce Administrator

• Lead the design, build, and administration of the Braze PRM tool, specifically supporting our Partnerships team. You'll leverage both standard features and custom components to create seamless external experiences
• Proactively optimize portal performance, scalability, adoption, and availability, resolving usability, technical, or adoption issues to ensure an exceptional user experience for our partners
• Design and implement secure integrations between the Braze PRM and other key platforms, including core Salesforce products (Sales and Service Cloud), as well as other tools we make available to partners/resellers via the PRM, ensuring real-time, reliable data flows
• Apply Salesforce security best practices for external identities, API access, and user data management, with a strong emphasis on safeguarding customer and partner information
• Manage and optimize the core Salesforce Platform, including robust security controls, permission sets, profiles, roles, and sharing rules for internal and external users
• Design and document scalable role hierarchies and sharing models to ensure appropriate data access across diverse user groups while maintaining data integrity
• Implement and maintain platform automation using a combination of declarative configuration (Flows, Approval Processes) and light customization to streamline operations and enhance the overall user experience
• Collaborate closely with business analysts, stakeholders, and end-users to thoroughly understand requirements, contribute to scalable solution designs, and support the successful implementation of both platform and Community features

Salesforce Administrator, Experience Cloud

• Own day-to-day Salesforce administration, including break-fix triage, user support, configuration changes, and admin request intake.
• Lead project work across new feature builds, automation development, schema changes, and managed package management (DealHub, Rocketlane, Gong, HubSpot).
• Monitor and enforce data integrity across the org, with a focus on reducing data quality gaps that impact downstream reporting and customer health tooling.
• Read, debug, and refactor existing Apex triggers and classes; identify governor limit risks and own resolution.
• Establish and maintain a formal release and change management process for all Salesforce deployments.
• Collaborate with RevOps, Sales, and CX stakeholders to translate business requirements into scalable Salesforce solutions.
• Document existing automations, custom objects, and Apex code to reduce organizational risk and support future development.

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Salesforce Administrator, Experience Cloud

Senior Salesforce Administrator