Sales Operations Manager

• Lead programs and initiatives that improve sales performance and engagement
• Build and scale training, certification, and enablement programs that drive adoption and skill development
• Oversee content and communications strategies that support effective execution
• Establish processes and practices that increase accountability and execution quality
• Lead, coach, and develop a high-performing team

Head of Sales Enablement

• Design and implement a scalable strategic account management framework by standardizing core processes and building relevant standard work
• Develop and operationalize an account segmentation model that classifies strategic accounts by growth potential, competitive vulnerability, and relationship health,
• Own the sales operations rhythm for strategic accounts by establishing and managing pipeline review cadences
• Partner with the Strategic Account Analytics working group to analyze account health and identify trends, gaps, risks, and improvement opportunities
• Perform value stream mapping in cross-business sales functions to identify pain points and unnecessary waste
• Drive change management and continuous improvement by translating value stream mapping results into lean roadmaps

Enterprise Sales Operations Leader

• Create demand through data-driven analysis and collaboration with product owners and sales leads
• Participate in pre-sales activities like Inside Sales, Proposals, Pipeline management
• Work with cross functional stakeholders involving business unit, product owners and sales
• Follow defined sales processes and maintain data integrity across major sales tools

Senior Sales Operations Specialist

• Track, analyze, and interpret key sales metrics such as conversion rates, revenue, pipeline health, close rates, and attachment rates
• Identify trends, performance gaps, and opportunities for improvement
• Build, maintain, and enhance dashboards and performance reporting
• Deliver clear, actionable insights to sales leadership to drive informed decisions
• Partner with leadership to execute sales strategies and performance initiatives
• Support the rollout of campaigns, promotions, and product launches
• Evaluate and improve sales processes and workflows to increase efficiency
• Ensure incentives align with business priorities such as revenue growth

Sales Performance Manager

• Design and own a structured 30/60/90 onboarding program for new sales reps and account managers
• Build clear milestones, certifications, and ramp tracking that give managers visibility into new hire progress
• Establish a consistent framework for how RevTrak runs discovery, demos, and qualification across the team
• Build playbooks for key selling scenarios: competitive objections, multi-stakeholder deals, and district finance buyer conversations
• Partner with sales leadership to ensure methodology is coached and reinforced, not just documented
• Build the scaffolding that makes managers better coaches — call scorecards, structured 1:1 frameworks, and call review cadences
• Develop onboarding, expansion, and renewal playbooks for our five account managers
• Ensure CS has the skills and materials to drive retention conversations and identify expansion opportunities early
• Act as the traffic controller for existing sales and marketing content — ensuring reps can find and use what already exists, and partnering with Product Marketing to develop net-new materials where gaps exist
• Build a reliable field feedback loop that surfaces what’s working and what’s breaking back to Product Marketing and product

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Head of Sales Enablement

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