Sales Engineer

• Owner of the Supply Chain Planning solution expertise through product evangelism, deep product expertise, and application of industry nuances and differentiators.
• Create deep Supply Chain Planning product expertise and represent the ‘go-to’ expert for the Supply Chain Planning platform.
• Provide expertise for Supply Chain Planning integration across prospects' business systems during the sales cycle.
• Support Supply Chain Planning opportunity qualification, progression, and closure through technical expertise and relationship building.
• Work directly with Channel Partners and Value-Added Resellers as required as part of sales cycles.
• Participate in deep-dive customer business requirements discovery sessions and develop integration requirements specifications and industry alignment.
• Provide Supply Chain Planning platform, product, and bill of material inputs into the prospect's proposal cycle.
• Prepare and lead Supply Chain Planning product demonstrations and Lead Proof of Concepts (POC).
• Provide customer and market differentiator input to Supply Chain Planning Product Management as input into future development and capability requirements.
• Attend key Sales Leadership and L10 meetings as required.

Sales Engineer, Supply Chain Planning

• Be the trusted advisor for all things related to acre security solutions in the region by supporting sales and channel partners.
• Configure and lead the technical demonstration of products and solutions to current and prospective customers based on their needs.
• Manage Proof of Concept.
• Participate in industry trade shows, industry workgroups, lunch and learns to promote acre security solutions.
• Assist sales with technical responses and content for proposals in response to RFPs, RFIs, & RFQs.
• Own the IT Questionnaire response within your region.
• Craft and deliver quotations, proposals, requirements documentation, and Architecture & Integration designs based on customer requirements.
• Work closely with Product Management, Marketing, and Customer Support by providing feedback on potential product enhancements and market demands, as well as competitive direction.

Field Sales Engineer – Northwest US

• Create and deliver technical product presentations to prospective customers
• Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs
• Lead product evaluations and custom product configurations
• Design evaluation test plans with customers and guide the process to successful outcomes

Principal Specialist Sales Engineer, Zero Trust – Healthcare

• Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc.
• Become an expert on the operation and application of Teradek’s solutions and its advantages over competing technologies.
• Prepare and conduct product demonstrations for customer visits and equipment evaluations.
• Visit customer sites to provide technical support and deliver training.
• Troubleshoot failures and abnormal situations in the field.
• Collect and analyze field failures and abnormalities and provide feedback to the development and engineering teams.
• Help the Engineering reproduce and troubleshoot problems.
• Participate in resource allocation and hardware maintenance to support different sales and business development activities.
• Help drive future product development.
• Additional related duties as assigned.

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Sales Engineer, Supply Chain Planning

Field Sales Engineer – Northwest US

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