Sales Development Rep

• Identify and research prospective customers within healthcare system companies.
• Conduct outbound outreach via email, phone, LinkedIn, and other channels to generate new sales opportunities.
• Qualify inbound and outbound leads to determine the potential fit for Atropos Health’s solutions.
• Schedule and coordinate discovery calls between prospects and Sales SVP/-VP-Directors.
• Maintain accurate and up-to-date records in the CRM system (Hubspot).
• Collaborate with Marketing to optimize outreach strategies and sequences.

Sales Development Representative, Health System

• Manage a portfolio of key clients, building and maintaining strong, long-term relationships that drive revenue and retention
• Proactively identify and close new revenue opportunities through upsell, cross-sell, and expanded program usage
• Lead initiatives to increase customer adoption, utilization, and satisfaction with Blackhawk Network
• Build and maintain a healthy sales pipeline with appropriate coverage to meet and exceed annual targets
• Accurately forecast revenue and share clear, timely projections with sales leadership
• Identify and pursue opportunities across multiple buyer personas (e.g. Marketing, Research, HR) seeking scalable reward and payout solutions
• Cultivate relationships through personalized, value-driven communication (targeted content, industry insights, relevant company updates, etc.) to advance opportunities through the funnel
• Act as a consultative partner, advising customers on how rewards and incentives can drive engagement, participation, and loyalty across their programs
• Deliver compelling product demonstrations that connect our solutions to each prospect's unique business challenges
• Navigate complex organizations to identify and engage the right decision-makers and influencers
• Collaborate with the New Business Account team to ensure smooth account handoffs and an exceptional customer onboarding experience
• Surface objections with confidence, ask insightful discovery questions, and leverage business pain points to create urgency throughout the sales cycle
• Coordinate with cross-functional teams (marketing, product, operations) to deliver on customer objectives and support account growth
• Become a subject matter expert on Blackhawk Network's product suite staying current on enhancements and industry use cases
• Maintain exceptional CRM hygiene and data accuracy in Salesforce and Dynamics
• Leverage our technology stack including Gong, Salesforce, Dynamics, and SalesLoft to manage pipeline, analyze sales conversations, and drive effective engagement
• Share best practices across the team and actively contribute to a culture of continuous improvement

Client Sales Development Manager

• Manage qualified franchise candidates through the entire sales process from discovery through funding
• Build strong relationships with prospective franchise owners and their advisors
• Conduct discovery calls, franchise presentations, webinars, and validation discussions
• Educate candidates on the franchise model, investment opportunity, and ownership journey
• Maintain accurate records and pipeline management within the CRM
• Collaborate with marketing to improve lead conversion and candidate engagement
• Track key performance metrics and consistently achieve sales goals
• Attend franchise conferences, networking events, and recruitment initiatives as needed
• Support candidates throughout onboarding to ensure a successful transition into ownership

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