SaaS

• Provide operational support and maintenance for SaaS systems;
• Handle support tickets, enhancements and projects;
• Administer solutions such as ServiceNow;
• Support integrations and provide user assistance.

SaaS Specialist supporting system solutions and user integrations at SEIDOR

External Systems Specialist – SaaS

SaaS Specialist managing system support and user assistance for SEIDOR's technology solutions. Requires knowledge in ServiceNow and previous experience with SaaS frameworks.

• Lead the end-to-end technical implementation and "white-glove" onboarding of Cint’s APIs for global partners
• Collaborate with Cint’s internal R&D and Engineering teams to design custom software workflows for complex partner integrations
• Use tools like Grafana, Kibana, and OpenSearch to monitor integration health, identify API bottlenecks, and drive data-backed optimizations
• Review new customers’ technical documentation to assess integration complexity, providing guidance and feature requests back to product teams
• Serve as the ultimate escalation point between external engineering teams and internal Sales/Customer Success units.

Senior Solutions Engineer owning technical relations with high-profile global clients

Senior Integration Specialist – API, SaaS, B2B

Senior Solutions Engineer leading technical onboarding and system integrations for high-profile global clients. Collaborating with R&D teams to optimize API performance and troubleshooting.

• Generate and qualify leads (inbound and outbound)
• Deliver consultative platform presentations
• Negotiate directly with decision-makers at medium and large companies
• Keep the CRM updated daily (discipline is not a plus — it’s fundamental)
• Actively participate in marketing and demand-generation activities
• Represent ContrataPJ at industry events and meetings
• Analyze data, produce reports, and propose commercial improvements

Salesperson generating leads and negotiating in B2B SaaS

Mid-level B2B Sales Representative – SaaS

Salesperson generating leads and negotiating with medium and large companies in B2B SaaS. Responsible for presentations, CRM management, and marketing actions.

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External Systems Specialist – SaaS

Senior Integration Specialist – API, SaaS, B2B

Mid-level B2B Sales Representative – SaaS