Risk

• Actively manage inbound and outbound call volumes and support efficient scheduling and staffing
• Serve as the point of contact for operational and specialist questions within the Early Collection team
• Handle customer accounts in payment default by phone and in writing
• Make decisions about blocking or unblocking credit cards
• Contribute to projects and develop opportunities for improvement

Risk Operations Expert Advisor, Early Collection

• Management of bank guarantees and processing of amendments, as well as loan agreements
• Handling card accounts of deceased customers and communicating with authorities and bereaved relatives
• Execution of direct debit procedures and SEPA modifications, as well as handling objections/disputes
• Monitoring and clearing of closed card accounts with credit balances
• Processing ZEK reports and customer inquiries, including assignments (cessions)
• Administrative tasks such as document preparation and handling mail, email, and telephone inquiries

Risk Administration Associate

• Facilitate PLCM Governance Forums, including agenda preparation, meeting documentation, and follow-up tracking.
• Maintain and update the PLCM roadmap, ensuring alignment and timely execution of activities.
• Develop and improve KPI tracking and reporting across PLCM, supporting operational insights.
• Coordinate Veeva document workflows for timely routing and approval of GMP documentation.
• Support preparation and delivery of training materials and curriculums for formal and informal sessions.
• Perform User Acceptance Testing for system enhancements, providing operational input and feedback.
• Manage Change Controls for defined scope, ensuring compliance and accurate documentation.
• Lead smaller initiatives on process alignments and minor system enhancements.
• Prepare presentations and communication materials for change adoption and stakeholder alignment.

Senior PLCM Systems & Process Governance Specialist

• Ensure accurate risk reporting for investment products, including derivatives related to trading and treasury activities
• Report results to the Executive Board and the Risk Committee
• Maintain and improve reporting processes to ensure timely, efficient and accurate reporting
• Ensure appropriate product review by relevant functions (e.g., Legal, Accounting)
• Assess risks embedded in products
• Review market risk assessments performed by trading and treasury
• Prepare risk assessment reports for various committees
• Control market, credit and operational risks arising from banking activities
• Validate financial instrument models and reconcile data to ensure report accuracy
• Ensure the functionality and optimization of reporting tools, including process standardization
• Support the network's technical teams with risk management expertise
• Ensure compliance with regulatory requirements in line with the risk strategy
• Project management to optimize the department's tools, processes and systems.

Funds Quantitative Risk, Performance

• Assure high quality of new product development in close collaboration with R&D
• Assure high quality of the product documentation
• Assure data accuracy and data integrity
• Support product registrations
• Coordinate Non-conformance process and the associated activities CAPA Management Process and Product Change Management and Documentation Controls
• Internal and Supplier Audits; support during external audits
• Collaboration with cross-functional teams
• Project Management Support to the quality lead on-site regarding other quality related processes
• Collaborate with Risk Management and Post Market Surveillance teams to ensure consistent documentation.
• Responsible for the Internal Audit Program
• Responsible for the Documentation Control, including control of external documents, primarily industry standards, regulations and guidance documents
• Monitor regulations and standards related to Design Control and implement necessary process changes

Design Quality & Risk Manager

• Development of proprietary private markets quantitative models and systems to evaluate risks (python based)
• Perform regular and ad-hoc analysis of private markets data (python, SQL and Excel)
• Contribute to risk frameworks and methodologies, including continuous improvement aligned with best practices and with macroeconomic environment
• Lead risk projects, mentor junior staff, and foster a risk-aware culture
• Preparation of submissions and presentations for firm-wide management and committees
• Communicate to internal committees, management and board of directors

Senior Risk Manager – Private Markets

• Identifizierung und Bewertung operationeller Risiken sowie Ableitung gezielter Massnahmen
• Durchführung von Risk Assessments und Business Impact Analysen (BIA)
• Entwicklung robuster und praktikabler Lösungen zusammen mit den Fachbereichen
• Koordination von Incidents und Sicherstellung konkreter Verbesserungen aus Störungen
• Gestaltung und Test unserer Business Continuity Strategien

Business Risk & Continuity Specialist/Manager – 1st Line of Defense

• Risk- and performance-oriented quantitative analysis and calculations for a wide range of asset classes including fund investments in the field of the bank's asset management
• Foster in-depth risk analyses, estimates and recommendations based on high quality assessments
• Monitoring of risk positions in the investment portfolios
• Preparation of reports containing risk analytics and key performance indicators for internal and external stakeholders
• Refine methodologies to constantly expand our analysis and reporting capabilities
• Optimizing asset management strategies, products, processes and tools
• Work closely with other team members, portfolio managers and senior management
• Regular reporting to the Head of Asset Management
• Participation in projects focused on the continuous development of infrastructure, tools and methods.

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