Representative

• Provide customer support in Norwegian via phone and digital channels
• Handle inquiries regarding accounts, cards, payments and basic banking services
• Resolve standard issues during the first contact or escalate when needed
• Ensure high-quality documentation of customer interactions
• Follow internal procedures and compliance requirements
• Support customers from the Norwegian market while building a long-term career in an international financial organization

Junior Customer Representative supporting Norwegian customers for Elavon payment solutions

Junior Customer Representative, Norwegian

Junior Customer Representative supporting Norwegian-market customers for Elavon, U.S. Bank’s payment-solutions subsidiary.
Handling banking inquiries, resolving issues, documenting interactions, and escalating cases via phone and digital channels.

• Support customers in German and English internally via phone and written channels
• Answer customer inquiries related to accounts, cards, payments and transactions
• Resolve standard customer issues according to procedures
• Accurately document customer interactions in internal systems
• Cooperate with internal teams to ensure timely resolution of cases
• Deliver a professional and friendly customer experience

Junior customer representative supporting German-speaking payment customers for Elavon, U.S. Bank’s payments subsidiary

Junior Customer Representative, German

Junior customer representative supporting German-speaking customers for Elavon, U.S. Bank’s payment-solutions subsidiary.
Handling account, card, payment, and transaction inquiries remotely from Poland.

• Be the first point of contact for our business clients, handling a variety of inquiries with professionalism and care
• Investigate and resolve questions related to products, pricing, billing, and delivery
• Use internal systems to process orders, track requests, troubleshoot issues, and maintain accurate records
• Provide technical guidance on our products and software in a helpdesk/call center environment
• Manage high-volume inboxes while meeting service level agreements (SLAs)
• Identify customer needs and recommend relevant products or services
• Qualify inbound leads and support sales opportunities
• Contribute to special projects and continuous improvement initiatives

Junior Customer Representative making a real impact on customer experience.

Junior Customer Representative

Junior Customer Representative joining a dynamic Customer Service Team at Verisk Analytics. Making a real impact on the customer experience from day one in Krakow, Poland.

Representative jobs in Poland

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Junior Customer Representative, Norwegian

Junior Customer Representative, German

Junior Customer Representative