Receptionist

• Answer phones and perform patient check-in, check-out, registration, pre-registration, and real-time eligibility verification
• Prepare and file charts, obtain referrals and x-rays, collect patient consent, and address patient inquiries
• Schedule appointments and testing at check-out as applicable
• Collect point-of-service payments
• Facilitate practice opening and closing, cleanliness maintenance, incoming mail and delivery processing, cash management and reconciliation
• Scan and index incoming faxes promptly
• Query providers regarding documentation, diagnosis coding, and procedural coding
• Enter all charges and create and release clean claims daily
• Create treatment plans based on insurance coverage and provide accurate out-of-pocket procedure estimates
• Create patient correspondence for referring doctors
• Perform other related duties as assigned

Oral surgery receptionist supporting patient services and billing at St. Luke’s healthcare network

Receptionist, Oral Surgery

Oral surgery receptionist supporting patient registration, scheduling, insurance verification, and billing for St. Luke’s healthcare network. Delivering patient-centered administrative services and coordinating clinical documentation.

• Answer incoming patient calls, text messages, patient portal communications and emails within departmental goals and SLAs and provide accurate responses.
• Handle tasks within Sollis’ task management system, Navigator, in a timely and efficient manner, completing each task thoroughly.
• Understand regional nuances such as clinic hours, on-site services etc., to better assist members and direct requests to appropriate team members.
• Book appointments based on the patient’s desired time and location accommodating their requests based on company policy
• Keep up to date with Sollis marketing promotions, offerings, changes etc, to enhance the member experience.
• Act as a cross-functional liaison between departments including but not limited to, Care Navigation, Operations, Medical, Revenue and Billing.
• Screen patients to obtain demographic and appointment information and input it into our CRM and our EHR.
• Maintain a professional, positive, and poised attitude when interacting with members.
• Ensure that all policies and procedures are closely followed to provide a high-quality patient experience
• Performs related duties as required

Concierge Receptionist assisting members at Sollis Health with scheduling appointments.

Concierge Receptionist

Concierge Receptionist at Sollis Health acting as first point of contact for members. Managing calls and scheduling medical appointments in a welcoming environment.

• Answer incoming calls, chats, and emails on behalf of NoGigiddy and partner clients in a courteous, professional manner
• Screen and route inquiries to the appropriate team members or departments
• Schedule appointments, manage calendars, and send confirmation communications
• Take accurate messages and ensure timely follow-up on all open items
• Maintain a virtual front desk presence during designated business hours
• Update contact records and intake forms using our CRM tools
• Handle a high volume of communications efficiently without sacrificing warmth or accuracy

Virtual Receptionist providing customer support for NoGigiddy and its clients

Virtual Receptionist acting as the first point of contact for NoGigiddy and its clients. Managing communications like calls, chats, and emails in a friendly and professional manner.

Virtual Receptionist providing customer support for NoGigiddy

Virtual Receptionist

Virtual Receptionist providing customer support for NoGigiddy via calls, chats, and emails. Managing inquiries, schedules, and maintaining communication in a remote setting.

Receptionist jobs in Pennsylvania

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Receptionist, Oral Surgery

Concierge Receptionist

Receptionist

Virtual Receptionist