QA Engineer

• Review and approve/reject printed packaging materials in a timely manner according to the production plan
• Prioritise packaging materials listed in the Exceptions Report and ensure same-day review when entered into XAL
• Review and approve printed packaging material specifications, including Version 1 and non-Version 1 documents
• Sample printed packaging materials upon request
• Compile Certificates of Analysis (CoAs) for printed packaging materials as required
• Prepare Batch Release Certificates (Commercial and Registration), including CoAs, BRCs, and CoCs, prior to Qualified Person (QP) review and within agreed timelines
• Provide clients with commercial batch documentation, including approved certificates, starting material certificates, and manufacturing/packaging batch documentation as specified in Technical Agreements or product specifications
• Coordinate the preparation and distribution of finished product samples, registration documentation, and supporting information required for product registration and business expansion activities
• Act as the primary liaison between clients and internal departments for quality-related queries and requests, ensuring responses are provided within 48 hours
• Perform training on new or updated Standard Operating Procedures (SOPs) and ensure compliance with authorised SOPs at all times
• Maintain and update QA records, databases, and logbooks regularly to support efficient and reliable operations
• Archive and retrieve QA batch documentation, logbooks, and packaging material samples as required
• Participate actively in projects aimed at improving quality assurance processes and departmental performance
• Compile assigned Product Quality Reviews (PQRs) on a monthly basis
• Perform additional duties and responsibilities as required by the department

Senior Quality Assurance Specialist – Operations Support

• Execute manual and automated testing for new features in Next.js and React to catch regressions before they hit production.
• Actively monitor our error logs and user reports to identify, reproduce, and fix frontend and backend bugs.
• Write and maintain simple, effective test suites using tools like Jest or Playwright to automate repetitive checks.
• Perform minor updates and adjustments to existing web components and API endpoints as business needs evolve.
• Maintain a library of testing procedures and technical fixes in Confluence to help the team stay aligned.

Web Developer, QA & Support

• Execute test cases based on specific instructions
• Compare results from tests with expected outputs
• Participate in exploratory testing of applications
• Complete surveys and interviews regarding application usability

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Senior Quality Assurance Specialist – Operations Support

Web Developer, QA & Support

QA Tester