Program Specialist

• Build and maintain strategic partnerships
• Lead coordination and implementation for complex grants and projects
• Achieve program outcomes and track grant compliance
• Conduct funding research and prepare grant submissions
• Lead community outreach and contribute to program planning efforts
• Analyze data to identify service gaps and recommend improvements
• Support staff while ensuring effective, integrated service delivery
• Provide intensive career planning and project navigation services
• Provide coaching, mentoring and oversight to assigned project staff

Senior Program Specialist managing workforce development at Anoka County

Senior Program Specialist

Senior Program Specialist at Anoka County working on workforce development services and program implementation. Building strategic partnerships and leading community outreach efforts for complex grants and projects.

• Support administration of customer experience programs and tools, including request tracking, platform and user updates, meeting materials, partner follow-up, and feedback, alerts, closed-loop activity, and survey or reporting resources.
• Provide foundational support to the retail Network and internal users by responding to questions, tracking requests, supporting training logistics, updating resources, documenting follow-up needs, and escalating complex items as needed.
• Assist users with program tools and materials, and gather feedback examples that support messaging, resources, and execution.
• Maintain and update documentation, user guides, process materials, meeting resources, and support content that help users follow established customer experience processes.
• Communication, training, and enablement material updates.
• Support surveys, reporting, and data quality activities by updating recipient and user information, ensuring accuracy, documenting and resolving discrepancies, and following up or escalating with appropriate partners.

Customer Experience Program Specialist supporting internal users and resources

CX Program Specialist

Customer Experience Program Specialist providing foundational support for customer experience programs and tools. Administering requests, updates, training logistics, and documentation for user guidance.

• Create and communicate end-to-end stress testing calendars, including forecast production, review & challenge, and documentation timelines
• Maintain alignment across calendars by identifying dependencies and sequencing across workstreams
• Update and communicate calendar changes, ensuring impacted partners remain aligned on key deliverable expectations
• Partner with teams to resolve timeline conflicts and downstream impacts
• Build and maintain centralized program plans and trackers providing visibility into milestones, deliverables, and ownership
• Deliver clear and concise reporting that enables senior leadership to understand priorities, risks, status, and key decisions
• Translate program data into actionable insights to support informed decision-making
• Leverage Workiva and AI capabilities to enhance reporting quality and efficiency
• Demonstrate end-to-end ownership of program deliverables, ensuring timelines are met and risks and issues are proactively managed
• Partner across teams to drive accountability and ensure timely completion of production and documentation deliverables
• Support user access onboarding/offboarding and quarterly/annual access audits
• Coordinate with partners to meet audit and regulatory requests timely
• Coordinate with internal team to complete control audit requests timely
• Facilitate coordination of meetings and supporting presentations
• Lead post-cycle feedback collection and translate insights into actionable improvement plans
• Communicate, monitor and drive closure of program action items and challenges

Program management role for capital stress testing at U.S. Bank

Capital Stress Testing Program Specialist

Program management role supporting capital stress testing and regulatory compliance at U.S. Bank. Involves planning, tracking, and reporting to senior management for decision-making.

Program Specialist jobs in Minnesota

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Senior Program Specialist

CX Program Specialist

Capital Stress Testing Program Specialist