Program Coordinator

• Support the administration and strategic development of program operations through database maintenance, CRM support, and data security management
• Build and maintain Salesforce components, including emails, dashboards, reports, event landing pages, and forms
• Respond to and complete Salesforce work requests
• Help ensure data integrity, support system enhancements, and provide reporting and analytics that contribute to program goals and team success
• Serve as the Salesforce representative, overseeing assigned constituents
• Act as the liaison between end-users and technical support groups to facilitate constituent needs
• Complete all work requests timely
• Work with Mays Marketing to provide Salesforce communications support
• Handle activities related to the security of data maintained in the Salesforce CRM Database

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Program Coordinator I