Program Assistant

• Ensure the smooth flow of communication between investigators, members of the lab, institutional contacts, and external contacts.
• Collaborate closely with the Lab Manager to support efficient and compliant lab operations.
• Coordinate lab meetings, seminars, and events, and facilitate onboarding and orientation for new lab personnel.
• Work with laboratory members on IACUC protocol submissions and amendments.
• Oversee the purchase of capital equipment and maintain accurate inventory, service, and maintenance records.
• Coordinate and manage the Chair’s calendar, program meetings and calls.
• Prepare agendas, meeting materials; ensure the Chair is well-prepared for all engagements.
• Coordinate international and domestic travel and multi-city trip and speaking engagements.
• Manage office supplies and inventory, equipment, and software.
• Assist in drafting letters of support, and presentations. Support grant submissions and compile/submit documentation for regulatory and licensing agencies.
• Collaborate with the Program Administrator and Office of Scientific Staff Affairs in coordinating appointments, reappointments, and promotions.
• Support programmatic recruitment efforts, and candidate coordination.
• Collaborate with relevant departments to establish streamlined workflows, maintain compliance with institutional guidelines, and provide administrative support for trainees.
• Work collaboratively with the Chair and Program Administrator on programmatic initiatives and departmental projects as needed.

Assistant to Chair managing communication and administrative functions for cancer research program

Assistant to Chair, Human Oncology and Pathogenesis Program

Assistant to Chair managing communication and administrative functions for the Human Oncology and Pathogenesis Program. Supporting lab operations and coordinating meetings, travel, and personnel within a high-impact research setting.

• Ensure the smooth flow of communication between investigators, laboratory members, and external collaborators
• Coordinate and manage the Chair’s calendar, program meetings, and travel arrangements
• Manage payroll and oversee the administrative lifecycle of laboratory personnel
• Provide administrative support for grant submissions
• Manage office supplies and equipment

Assistant to Chair managing scheduling and communications in the Chemical Biology Program

Assistant to Chair, Chemical Biology Program

Assistant to Chair supporting the Chemical Biology Program at MSK with administrative tasks and communication flow management. Responsible for coordinating meetings, managing the calendar, and providing grant support.

• Assist in all aspects of the Contact Center and the daily operations of assigned programs(s)
• Ensure that the program is productive by managing/driving performance
• Support the Program Manager, agents, customers, and client on daily needs and ensure high level of satisfaction
• Ensure all program ACL’s are maintained, and agent field mapping completed as needed
• Complete all program tracking needed (master agent roster, agent offboarding, agent onboarding, attrition tracking, incentive spend, and approving/denying cancellations)
• Serve as the point of contact for all agent needs on schedule, weekly minimum hours, invoice and payment questions and reminders
• Review the Vyne daily to ensure agent questions are answered
• Queue up weekly schedules by program and post schedule reminders/limits to the agent community
• Ability to host information sessions as needed on the scheduling process for new team members
• Monitor and review agent performance, ensuring all performance and quality guidelines are met
• Focus on quality of agent engagement, agent satisfaction, call mechanics, and quality interactions with voice and digital interactions, all to influence top performance for client contracts
• Attend weekly team meetings (internal/client)

Program Assistant supporting Contact Center operations for Working Solutions

Program Assistant managing daily operations and performance of assigned Contact Center programs. Ensuring agent satisfaction and support for Program Manager, agents, and clients.

Program Assistant jobs in New York

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Assistant to Chair, Human Oncology and Pathogenesis Program

Assistant to Chair, Chemical Biology Program

Program Assistant