Product Specialist

• Provide customer-facing demo support
• Achieve and maintain technical expertise in BRINC OEM products & proprietary software
• Possess and maintain an FAA Part 107 Pilot’s License
• Build positive relationships with customers and public safety agencies
• Maintain a high level of flying proficiency to perform flying duties safely and efficiently
• Participate in timely and effective communication with BRINC teammates
• Partner with TAEs in the field to deliver live, interactive demonstrations of both hardware and software solutions.
• Responsibly manage assigned BRINC equipment to include demonstration truck, station, sUAS kits and all accompanying equipment.
• Proactively maintain cleanliness and functionality of all equipment to present BRINC as a solution for our public safety partners.
• Proactively conduct detailed preparation testing, pre-operational briefings with contingencies and informative debrief discussions with BRINC personnel while onsite.
• Communicate effectively with all team members while onsite and defer questions to the appropriate party during demonstrations.
• Complete required recurrent training to comply with company and regulatory requirements
• Participate and become certified in comprehensive technical troubleshooting of BRINC technology
• Ensure safety practices associated with transport of equipment and technological hardware
• Drive and manage the DFR truck to provide on-site support for reps during client meetings, demonstrations, and field events.

• Defines and communicates the product vision and strategy for data products
• Works closely with cross-functional teams, including engineering, data science, marketing, and sales
• Leverages expertise in AWS and GCP to guide product development
• Manages the entire product lifecycle from ideation to launch
• Tracks project progress with technical teams
• Prepares and presents regular status reports to senior leadership
• Identifies and communicates red flags or potential roadblocks
• Ensures data products adhere to industry standards and regulations
• Establishes and tracks key performance indicators (KPIs) to measure product success
• Engages with customers to gather feedback and identify opportunities for product enhancements

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Product Specialist

Senior Product Specialist