Product Specialist

• Develop a highly capable and confident dealer network by delivering hands-on training, technical support, and sales enablement.
• Work closely with Regional Leadership and Territory Managers to ensure dealers can sell, install, set up, fine-tune, and troubleshoot products.
• Deliver in-person and virtual training across planting and seeding product lines.
• Build dealer capability in product sales, installation, diagnostics, and troubleshooting.
• Provide hands-on support during installation, startup, and in-field operation.
• Strengthen SurePoint’s dealer network by building technical expertise and self-sufficiency.
• Collaborate with cross-functional teams including product and engineering teams.

Planting and Seeding Product Specialist

• Take Ownership: Own the roadmap and lifecycle for your area, starting with integrations and the API partnerships that drive quoting reach.
• Manage Complexity: Break down abstract business goals into actionable technical requirements, and operate with confidence when priorities shift and direction is ambiguous.
• Data-Driven Decisions: Define success metrics (KPIs) for your products and use data to prioritize.
• Leadership: Act as the primary product lead for a development team and its stakeholders, with the credibility to direct the work and be taken seriously.
• Agile Management: Manage backlogs, roadmaps, and planning, and ensure the team has a steady stream of "ready" work.
• Quality Control: Ensure the output meets the quality standards expected by our users and stakeholders.

Senior Product Management Specialist

• Drive high levels of customer success through post sales customer engagements, maintaining a strong sense of ownership over customer outcomes
• Be a relentless advocate for your customers into the Product Management, Engineering and internal teams to improve the product and help ensure that Proofpoint deployments are successful
• Independently provide ongoing and proactive vision and guidance regarding data security initiatives to assigned Proofpoint customers
• Provide guidance and advice to onboarding customers about how best to utilize Proofpoint resources including their purchased solutions, support options, training offerings and other Proofpoint services
• Meet regularly with customers to review product adoption and health, issues, upcoming releases, and other initiatives
• Develop a thorough understanding of a typical customer’s business and security needs by industry, providing proactive recommendations that support the customer’s priorities
• Contribute to functional groups from areas such as Product Management, Sales, Marketing, Engineering, Support, and Professional Services to help address underlying causes of churn and dissatisfaction.

Product Specialist jobs in New Mexico

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Planting and Seeding Product Specialist

Senior Product Management Specialist

Customer Success Product Specialist