Product Manager

• Support delivery of loyalty, rewards, promotions, customer engagement, and retention capabilities across digital and store channels.
• Translate loyalty program requirements into detailed user stories, acceptance criteria, business rules, and customer workflows.
• Partner with marketing, analytics, and operations teams to support rewards enrollment, points earning and redemption, promotional campaigns, targeted offers, and customer lifecycle engagement.
• Help improve loyalty participation, repeat visits, customer retention, and known-customer transaction visibility.
• Define omnichannel retail journeys that connect store operations, customer identity, inventory visibility, payments, layaway, extensions, and digital engagement tools.
• Collaborate with store operations teams to ensure product features are practical, usable, and aligned with real store workflows.
• Own and manage the product backlog for assigned retail experience, loyalty, CRM, and customer engagement initiatives.
• Monitor product performance using customer engagement, loyalty participation, repeat transaction, retention, campaign performance, and store adoption metrics.

Product Owner delivering loyalty programs and improving customer engagement at EZCORP

Product Owner – Retail & Customer Loyalty

Product Owner improving customer engagement and loyalty participation across EZCORP’s digital platforms. Managing product backlog and collaborating with marketing, analytics, and operations teams in a retail setting.

• 代表商业利益，在技术框架内开发产品或项目
• 与利益相关者和开发团队进行明确有效的沟通
• 负责新的功能和变更的待办事项
• 从宏观到微观层面定义和优先排序产品待办事项
• 做出优先级决策
• 根据利益相关者反馈进行产品设计
• 参与Sprint规划
• 评估产品并进行回顾

Product Owner leading product development for Tigo's technological projects

Product Owner – Agility Lead

Product Owner representing commercial interests in technological product development at Tigo. Collaborating with teams to deliver valuable project outcomes within agile frameworks.

• Own the backlog and story quality for a complex engagement — often spanning multiple engineering tracks or workstreams
• Translate product strategy and roadmap from a 3Pillar PM or client PM into epics, stories, and acceptance criteria with a high degree of independence
• Navigate ambiguity confidently: identify gaps in requirements, drive the right conversations to resolve them, and make well-reasoned decisions when direction is incomplete
• Lead and facilitate backlog refinement sessions; ensure the team is never blocked waiting on story clarity
• Actively participate in all Agile ceremonies as a senior, prepared contributor — and help shape ceremony effectiveness
• Mentor and guide POs on the engagement; review their stories, raise the quality bar, and invest in their development
• Partner with UX to ensure research findings and design decisions are translated faithfully and completely into the backlog
• Communicate backlog health, scope risks, and delivery signals clearly to the PM and Delivery Lead
• Champion AI-forward backlog practices — model effective use of AI in story writing, acceptance criteria, and requirements analysis; help the team adopt these habits
• Contribute product context in client-facing sessions when needed — credible and clear on scope, requirements, and trade-offs

Senior Product Owner leading backlog ownership for complex multi-team engagements

Senior Product Owner

Senior Product Owner at 3Pillar managing backlog ownership in multi-team engagements. Working with AI-native products to enhance business transformation.

Product Manager jobs in Guatemala

See all jobs on JobTailor

Product Owner – Retail & Customer Loyalty

Product Owner – Agility Lead

Senior Product Owner