Product Designer

• Develop and refine wireframes, prototypes, user flows, and high-fidelity visual designs in accordance with product/user requirements for existing and new experiences
• Partner with product to conduct and analyze user research, usability testing, and data to inform design decisions alongside product management counterparts.
• Partner with product management and contribute to roadmap initiatives from discovery to delivery, ensuring high-quality outcomes.
• Contribute to the development and execution of the vision, strategy, and roadmap in alignment with business goals and user needs.
• Collaborate with your design colleagues to advance existing design patterns and practices for desktop and mobile versions of our products.
• Execute user-centered design principles and represent the voice of the user throughout the development of mockups, prototypes, and delivered features.
• Work with other design team members to create and maintain visual and experiential consistency across products and features. Contributing to the existing and future design system(s).
• Partner with product managers, engineers, and stakeholders to ensure seamless integration of design practices and outputs into day-to-day development processes.
• Communicate design rationale and present solutions to various audiences, including internal and external stakeholders.
• Facilitate workshops and design sprints to drive alignment, innovation, all while ensuring projects are delivered on time and to a high quality standard.
• Within your first 3 months you will have fully embedded into a product team and you are contributing design requirements into existing projects. You are building low and high fidelity prototypes, helping execute user research and testing, and helping to ensure the product vision is delivered. Most importantly, you have a deep understanding of our customers and you are proficient at translating their problems into well-defined solutions.

• Leads important projects in design, development, documentation, debugging and support of the user interface to have best possible user experience.
• Articulates, develops and models the end user experience of the visual design of the application, to make user interaction simple, efficient and consistent.
• Prioritizes and manages work to adhere to critical project timelines in a fast-paced environment.
• Maintains awareness of ongoing departmental policy and management initiatives.
• Works whiteboard sketches to full high fidelity digital experiences including responsive web, native mobile, voice, and emerging digital solutions.
• Collaborates with cross-functional teams to prioritize deliverables, manage and deliver design assets on time, as well as champion the best possible user experience for the brand.
• Creates user studies, user flows, wireframes, UI designs, prototypes, annotations and other deliverables.
• Assesses and optimizes the performance of new and existing features by actively participating in usability testing & user research, and interpreting analytics data.
• Collaborates with managers, front end developers, software engineers, and fellow designers to craft the best translation of the brand and Banner services into compelling interactive experiences.
• Develops, maintains, and upholds interactive style guides, design systems, and enterprise standards to assure continuity of experience across digital products.

Senior Digital Product Designer

• Own end-to-end design for a web application for corporate users who own the grocery replenishment function, spanning ordering, exceptions, configuration, and performance.
• Design reporting, insights, and performance dashboards, from table stakes today toward conversational, AI-powered analytics.
• Design exception-based workflows and controls (ordering, display size, configuration, order policy tuning) that let corporate users manage operations without technical depth.
• Shape agentic and conversational experiences that surface AI-powered insights to less-technical customers.
• Own shared portal services UX (admin, permissions, authorization, multi-role) that no single team owns today.
• Build reusable components and keep UX consistent across portal surfaces.
• Ship quickly with the Ordering product and engineering teams using modern AI-assisted tools, and partner with design leadership on cross-product coherence.

Product Designer, Ordering

• Create seamless, intuitive experiences across the patient journey: onboarding, provider matching, appointment booking, billing, and telehealth sessions.
• Design solutions that remove friction and increase patient engagement with mental health services.
• Accommodate multiple payment and coverage scenarios in a unified, elegant experience.
• Ability to craft multiple problem-led solutions for any request.
• Build and maintain scalable design systems that ensure consistency and quality.
• Balance speed with craft. Ship polished work quickly without sacrificing user experience.
• Conduct user research and usability testing to validate design decisions.
• Partner closely with engineering to ensure high-fidelity implementation.
• Incorporate AI tools into your design process for faster iteration and exploration.
• Identify opportunities where AI can enhance patient matching, personalization, and overall experience.
• Take full ownership of design outcomes and balance user needs with business goals.
• Navigate ambiguity and competing priorities with confidence and clear communication.
• Present design work to leadership with strong rationale and strategic alignment.
• Foster collaborative relationships across disciplines while articulating solutions for the ideal design direction.

Senior Product Designer

• Design high-impact, consistent, and intuitive user experiences across platforms, considering market trends, customer feedback, and quantitative data.
• Conduct user research and leverage insights to define product requirements, using sketches, wireframes, and prototypes to guide the ideation process.
• Use a data-driven approach to tie design decisions to user research while balancing business goals and technical constraints.
• Partner closely with product managers and engineers to refine requirements, validate designs, and iterate based on feedback.
• Manage multiple priorities in a fast-paced environment, maintaining a sense of urgency while delivering high-quality designs.
• Shape, improve, and maintain the TeamSnap design system.
• Partner with marketing designers to ensure brand consistency across all digital products.

Senior Product Designer – Copy

• Championing experience vision, balancing design strategy and execution to grow cross-channel secure sales and deepen client relationships around a framework of financial wellness and advice
• Defining end-to-end journeys and experience frameworks that align stakeholders and guide delivery
• Driving product design quality, consistency, and best practice/coaching through expert use of Figma
• Promote relationships across teams, through shared roadmaps and a unified vision for customer-focused outcomes; guide and mentor designers by creating design objectives, goals and delivery timelines
• Design frameworks, principles, and components that aim to deliver consistent UX across a range of user touchpoints
• Apply UI and UX skills in complex, ambiguous problem spaces and adapt quickly to change
• Drive continuity between UX prototypes and end-user experience; monitor and review development execution and design approvals
• Take initiative and act on opportunities for improvement
• Support user observation, research, and analysis to understand the challenges of our customers
• Use quantitative and qualitative data to inform design decisions

Senior Experience Designer Lead – Shop

• Collaborate with program IPT counterparts to develop supporting UX design artifacts
• Work with both technical teams and stakeholders to develop and mature architecture content of large programs design
• Completing heuristic assessments of products
• Create wireframes and user interface designs
• Author/support the program documentation of the HFE processes and products in a format consistent with US Military Data Item Descriptions (e.g. Human Engineering Design Approach Document – Operator (HEDAD-O))

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