Pricing Analyst

• Work daily with freight rates, quotations, and customer inquiries
• Collaborate closely with shipping lines, the Sales team, and customers
• Build long-term customer relationships
• Translate customer requests into competitive, tailored quotations
• Analyze freight rates, negotiate with shipping lines and carriers, and monitor market developments
• Manage and prepare new quotation requests for LCL, FCL, reefer, and dangerous goods shipments
• Process and maintain quotations and customer information in CargoWise

Ocean Freight Pricing Analyst

• Drive the development and deployment of best practices, processes, and analytics to enhance sales performance and decision-making.
• Build organizational capabilities through targeted training and hands-on enablement, while defining and steering improvement initiatives either directly or by coaching others to execute improvement projects.
• Act as global owner of the CRM platform, ensuring adoption, data quality, and continuous enhancement to support sales effectiveness.
• Own and continuously optimize the pricing tool, ensuring strong user adoption and full alignment with commercial and OTC processes.
• Manage and streamline pricing processes, including the facilitation of annual global price updates and the execution of mass price changes throughout the year, ensuring consistency, compliance and efficiency.
• Identify opportunities and implement improvements to streamline workflows, enhance systems, and increase commercial discipline globally.
• Lead and drive improvements in system connectivity and data flow across Salesforce, pricing tools, and SAP to enable seamless commercial execution.
• Manage the bi-annual APM Net Promoter Score (NPS®) survey and translate insights into clear, actionable improvements to enhance customer experience and loyalty.
• Establish and manage a Commercial Excellence KPI framework to monitor commercial performance and drive fact-based decision-making.
• Collaborate cross-functionally with Sales, Customer Service, Finance, IT, and Marketing to ensure alignment of commercial processes, tools, and data.
• Coordinate and manage global rebates and commissions, ensuring accurate calculation and timely execution in line with commercial policies and performance objectives.

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Ocean Freight Pricing Analyst

Global Pricing & Commercial Excellence Manager