Pharmacist

• Process and submit new prescription requests and medication renewal requests, including controlled substances, using approved VA protocols.
• Answer telephone calls from Veterans, physicians, and healthcare professionals regarding prescriptions and medication questions.
• Review prescription profiles and provide status updates on medications within technician scope.
• Document patient and staff interactions in CPRS and other VA systems as required.
• Respond to questions regarding expired, discontinued, deleted, or unavailable medications and escalate clinical issues to pharmacists.
• Verify patient identity prior to discussing protected health information.
• Manage inbound calls while meeting national productivity and quality metrics.
• Provide professional customer service to Veterans, staff, and external customers.
• Operate phone systems efficiently, including transferring calls and placing callers on hold when appropriate.
• Follow Pharmacy Contact Center scripts and workflows.
• Resolve Veteran concerns at the first point of contact whenever possible.
• Seek guidance from team leads, pharmacists, or supervisors for unusual or complex issues.
• Maintain access and compliance with VA electronic health record systems and security requirements.
• Maintain national pharmacy technician certification throughout employment.
• Complete additional duties as assigned.

Pharmacy Technician

• Filling medication orders for inpatient and outpatient areas of the facility
• Use of pharmacy technology Pyxis, Pharmogistics, CII safe
• Non-sterile compounding, labeling and repackaging
• Non-sterile unit dose packaging
• Cart, tray, and kit preparation
• Handling of non-sterile hazardous medications
• Proper waste or disposal
• Maintains required record-keeping for controlled and non-controlled substances
• Delivers supplies to the patient unit and ancillary areas
• Answers telephone and responds to questions and problems
• Checks stock on a regular basis to identify and reorder outdated stock
• Ensures that stock is maintained in accordance with manufacturer requirements
• Responsible for adherence to the Department Compliance Plan for Controlled Substances
• Performs other functions as required or assigned

Pharmacy Technician II – Infusion Pharmacy

• Submit and manage prior authorization requests for medications only, as required by insurance carriers.
• Review physician medication orders, supporting clinical notes, and documentation to ensure prior authorization requests are complete and accurate.
• Track medication prior authorizations from submission through approval, denial, or request for additional information.
• Follow up with payers to ensure timely determinations and minimize delays in medication access.
• Coordinate prescription refills in collaboration with providers and pharmacies.
• Serve as the primary point of contact for pharmacies regarding medication-related questions, clarifications, and insurance requirements.
• Support enrollment and coordination of patient assistance programs for medications when applicable.
• Communicate with patients regarding medication-specific authorization requirements, timelines, approvals, denials, and next steps.
• Identify medication prior authorization denials and coordinate appeals when appropriate.
• Manage assigned work queues, tasks, and follow-ups to meet defined turnaround times.
• Maintain compliance with payer requirements, HIPAA, and organizational policies.

PSC, Medication Prior Authorization, Pharmacy

• Setting and executing the pharmacy procurement strategy across all pharmacy service lines.
• Providing strategic and operational oversight of medication purchasing, contracting alignment, inventory optimization, and procurement-related compliance for the health system's pharmacy enterprise.

Senior Manager, Pharmacy

• Directing the development, maintenance and on-going oversight for clinical and operational programs and processes for Enterprise Pharmacy Government Programs of Medicare and Medicaid.
• Includes overseeing CMS Stars and Medicaid Quality Withhold Programs, Medicare and Medicaid operational and reporting activity.
• Monitoring pharmacy cost and utilization trends.
• Developing and maintaining reimbursement methodologies for pharmaceuticals.
• Oversight of contracted pharmaceutical benefit managers (PBM).
• Collaborating with management and professional staff within HCSC and with external health care providers to improve quality of healthcare, optimize health outcomes, and improve the cost of care.

Pharmacist jobs in New Mexico

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Pharmacy Technician

Pharmacy Technician II – Infusion Pharmacy

PSC, Medication Prior Authorization, Pharmacy

Senior Manager, Pharmacy

Clinical Pharmacy Manager