People Operations

• Coordinate the end-to-end recruitment and selection process for all outsourced hires, including job posting, screening resumes, conducting interviews, and coordinate with the outsourcing partners to send offers to successful candidates.
• Ensure smooth onboarding process for all new outsourced hires, including orientation, documentation, and providing necessary information and resources in coordination with the outsourcing partners.
• Maintain an up to date employee database, including personal information, employment contracts, and benefits enrolment.
• Handle employee inquiries and provide guidance on HR policies, procedures, and programs.
• Process outsourced staff payroll and ensure accuracy of employee compensation, deductions, and benefits.
• Manage employee attendance, leaves, and timekeeping records.
• Administer employee benefits programs, such as HMO, pension plans, and employee assistance programs.
• Support employee relations initiatives by addressing employee concerns, grievances, and disciplinary matters in accordance with company policies and legal requirements.
• Contribute to the development and implementation of employee engagement programs and initiatives to foster a positive work culture and enhance employee satisfaction.
• Assist in organizing employee events, recognition programs, and team-building activities.
• Assist in the development, implementation, and communication of HR policies, procedures, and employee handbook.
• Stay updated on relevant employment laws and regulations and ensure HR practices are compliant.
• Assist in conducting internal audits and reviews to identify areas of improvement in HR processes and compliance.
• Assist in the performance management process, including goal setting, performance reviews, and performance improvement plans.
• Maintain performance records and support managers in addressing performance-related issues.
• Prepare HR reports and metrics, such as headcount, turnover, and employee demographics.
• Analyze HR data to identify trends and insights and provide recommendations for improving HR strategies and processes.

People & Culture Specialist

• Act as the trusted advisor for Nigerian managers and UK-based functional leaders.
• Lead the people workstream for our new Lagos office, defining the culture and employee experience.
• Manage end to end ER cases for Nigeria, resolving complex situations with empathy, fairness, and legal precision.
• Coach and upskill people managers through training sessions and coaching focused on LemFi’s management standards and compliance.
• Oversee all Nigerian statutory obligations to proactively mitigate risk.
• Synthesize local people data to provide actionable insights on retention, engagement, and hub health.
• Support the rollout of global initiatives locally, adapting the delivery to resonate with our Nigerian team while maintaining global consistency.
• Work alongside Global People Team to support or lead global projects.
• Champion the adoption of AI-driven people tools to automate routine administrative tasks.

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People & Culture Specialist

People Lead