Onboarding Specialist

• Coordinate all aspects of onboarding and offboarding for supported employees, collaborating with Immigration, Payroll, and external service providers.
• Provide expert support to clients on benefits, international payroll, expense reporting, and other HR matters as a regional expert.
• Manage client relationships with the client services team.
• Drive employee and client satisfaction through responsive service, quick onboarding timelines, and adherence to resolution-time SLAs.
• Assist in training new team members.
• Manage and audit HR records, including personal, onboarding, offboarding, contract, and job-specific documents.
• Ensure compliance with local employment law and applicable Collective Agreements.
• Collaborate with internal teams requiring regional expertise, including Knowledge Base maintenance and Product Development.
• Identify potential issues, support root-cause analysis, escalate concerns, and ensure resolution.
• Support other business areas and duties as assigned.

HR Specialist managing onboarding and compliance for Pebl’s global employment platform

HR Specialist – Onboarding

HR Specialist coordinating onboarding, offboarding, and Brazilian labor-law compliance for Pebl’s global employment platform.
Supporting clients, employees, HR records, payroll guidance, and cross-functional process improvements.

• Collaborate closely with Sales, Account Management, Product, and our customers.
• Support new customers right when they need it most.
• Help our clients get started by migrating important content like reservation details, photos, pricing information, tour descriptions, and more.
• Provide personalized trainings to make sure every new customer feels completely confident using the WeTravel platform.
• Business travel is a possibility for this role (1-2 times per quarter) as-needed for on-site client onboarding projects.

Client Onboarding Specialist supporting EMEA clients for WeTravel.

Client Onboarding Specialist

Client Onboarding Specialist supporting EMEA clients at WeTravel by facilitating onboarding and training processes. Collaborating with Sales and Account Management teams to ensure customer success.

Onboarding Specialist jobs in Portugal

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HR Specialist – Onboarding

Client Onboarding Specialist