Onboarding Specialist

• Manages daily driver candidate interviews
• manages logistics of scheduling on site interviews at various sites
• responsible for Weekly new employee onboarding training
• partners with multiple business units to lead workforce planning and set staffing goals
• oversees candidate offer process in partnership with Talent Acquisition partners
• responsible for assurance of OJT completion
• investigates why employees are leaving the company
• assists District manager in the creation and execution of retention strategy
• creates and submits weekly and month end reports to senior management

Onboarding Optimization Manager

• Consult homeowners on vacation rental best practices for providing 5-star guest experiences and the impact guest reviews have on revenue generation
• Build a strong and strategic relationship with the owner and Evolve
• Respond to homeowners’ inquiries, requests, and needs via phone, email, and text promptly in high-quality touchpoints and hold yourself accountable for the quality and timeliness of your deliverables to ensure strong client relations and partner success
• Onboard and manage a continually moving pipeline of new owner partners from the point of signing up through activation
• Utilize internal dashboards and resources to analyze market-specific data to set realistic expectations for performance and distill information for the owner
• Responsible for making independent and critical business decisions in Evolve's best interest. These decisions may be related to profitability, ROI, or partnership readiness with the property and owner.
• Collect relevant property details and utilize Evolve tools and resources to ensure brand standards and expectations are met
• Research, diagnose, and recommend solutions to scenarios or problems that are varied but similar by utilizing resources and adapting solutions for specific situations
• Maintain adherence to team and company standard operating procedure (SOP) while meeting performance and behavior expectations
• Hold yourself accountable for measuring and meeting predefined performance objectives

Onboarding Specialist jobs in Maryland

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Onboarding Optimization Manager

Customer Onboarding Consultant