Onboarding Specialist

• Gather requirements from clients in the LATAM, USA and/or Europe regions;
• Coordinate with clients to clarify implementation stages;
• Map and understand client needs;
• Learn the standard implementation patterns of the solutions;
• Provide technical support to clients during implementation;
• Perform system configurations and parameterizations;
• Monitor product implementation alongside the client;
• Deliver training to internal audiences and clients remotely and/or in person;
• Drive user adoption of the solution;
• Prepare documentation, timelines, kick-off presentations, and action plans.

Onboarding Specialist · Brazil Jobs