Network Engineer

• Provide direct consulting entailing information and referral services to JAN customers including individuals with disabilities, rehabilitation professionals, and others.
• Respond to telephone and e-mail inquiries from rehabilitation professionals, individuals with disabilities or functional limitations, and their family members.
• Process incoming accommodation inquiries for rehabilitation professionals, individuals with a disability or functional limitations and their family members especially those pertaining to the prescribed specialty area.
• Solicit information from caller to assess functional limitations of the potential worker or student with a disability, the work site, the work environment, and the job task specifications.
• Determine areas of caller concern regarding implementation of the Americans with Disabilities Act (ADA) or other relevant legislation and provide required information.
• Creatively determines strategies to solve customer’s challenges.
• Provide information regarding job accommodations and technical assistance on requesting accommodation.
• Conduct research to fulfill JAN customer demands.
• Maintain technical expertise through personal research.
• Assist in the development and maintenance of the resource and referral databases.

Consultant – Job Accommodation Network

• Install, maintain, disconnect, and troubleshoot television, high-speed internet, telephony, and automation systems for residential and business clients.
• Performs preventative maintenance and repair of the HFC and FTTH networks, including all associated equipment, in accordance with company engineering standards.
• Read and accurately interpret system/network design maps.
• Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit, etc., according to technical specifications.
• Identify and repair upstream and downstream ingress.
• Complete end-of-line network testing to meet technical specifications.
• Regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflectometer (TDR), and Optical Time Domain Reflectometer (OTDR).
• Perform routine maintenance, troubleshoot, and update records of standby power supplies according to technical specifications.
• Troubleshoot and repair basic distribution problems associated with RF, AC, and DC elements of the forward and reverse plant.
• Restore system service outages.
• Perform CLI rideouts and monitor and repair signal leakages.
• Maintain tools and equipment inventory.
• Accurately complete work orders in a timely manner.
• Maintain, secure, and stock assigned vehicle and equipment.
• Ensure productivity is being tracked through company applications (e.g., NRBY, WFX, Stratusync, iGlass).
• Work alongside Headend personnel to properly OTDR any damaged fiber.
• Properly assist on projects such as Remote Phy, 5-85 Mhz, Node activation, E2E testing on new properties, etc.
• Prepare for daily work assignments by requisitioning equipment and supplies from the warehouse and stocking the vehicle as needed.
• Maintain company truck and other equipment per service requirements and safety guidelines.
• Drive a company vehicle between office/home, warehouse, and work sites in a safe and courteous manner, and in accordance with all laws and company policies.
• Communicate with dispatch (via WFX, phone, etc.) for assistance, status on current installs, or new service requests.
• Consult with supervisor and other technicians for advice and assistance as needed.
• Interact with customers in a professional, courteous manner, including when responding to escalations and repeated customer concerns.
• Educate customers regarding their existing and new services and promote other company services.
• Comply with all safety procedures and policies.

Technician, Customer and Network Facing

• Design and develop network architecture, including LAN/WAN infrastructure, routing protocols, and IP addressing schemes
• Evaluate and recommend network equipment, software, and tools to meet business requirements
• Collaborate with stakeholders to understand network needs and develop network upgrade strategies
• Install, configure, and maintain network devices such as routers, switches, firewalls, load balancers, and wireless access points
• Implement network protocols, VLANs, VPNs, and network security measures
• Ensure seamless integration of network solutions with existing systems and applications
• Monitor network performance, identify bottlenecks, and proactively optimize network infrastructure
• Conduct regular network capacity planning and recommend necessary upgrades
• Troubleshoot and resolve complex network issues, collaborating with cross-functional teams as required
• Implement and maintain network security measures, including firewalls, intrusion detection systems, and access controls
• Conduct security audits, vulnerability assessments, and penetration testing
• Ensure compliance with industry standards and regulations (e.g., PCI DSS, GDPR, FERPA, HIPAA) related to network security
• Create and maintain detailed network documentation, including network diagrams, configurations, and standard operating procedures
• Generate regular reports on network performance, availability, and security incidents
• Provide comprehensive documentation and knowledge transfer to support teams and end-users
• Lead and mentor junior network engineers, providing guidance and technical expertise
• Collaborate with cross-functional teams, including system administrators, application developers, and security analysts, to ensure effective network operations
• Participate in project planning and provide network engineering expertise to support organizational initiatives
• Stay updated with the latest networking technologies, industry trends, and best practices
• Evaluate emerging technologies and assess their potential benefits for the organization
• Participate in professional development activities, certifications, and knowledge sharing within the team.

Senior Network Engineer – Information Technology Services, Network Services

• Lead the installation, configuration, and maintenance of complex network hardware and software components, including routers, switches, firewalls, and wireless systems.
• Oversee the setup and maintenance of local area networks (LANs) and wide area networks (WANs).
• Diagnose and resolve advanced network issues, utilizing in-depth knowledge of network protocols, routing, and switching.
• Utilize advanced network monitoring tools to ensure network performance, reliability, and security.
• Lead network-related projects, such as network upgrades, migrations, and new technology implementations.
• Provide technical guidance and mentorship to junior network technicians, sharing knowledge and best practices.
• Maintain comprehensive network documentation, including diagrams, configurations, and standard operating procedures.
• Implement advanced network security measures, including firewall configurations, intrusion detection systems, and access controls.
• Plan and execute network changes, upgrades, and patches while minimizing disruption to users and services.

Network Engineer jobs in West Virginia

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Consultant – Job Accommodation Network

Technician, Customer and Network Facing

Senior Network Engineer – Information Technology Services, Network Services

Network Engineer – Information Technology Services, Network Services