Network Engineer

• Manage local area networks (LAN), wide area networks (WAN), and other related infrastructures.
• Set up and configure network hardware (Palo Alto, Cisco, BIG-IP, and Arista) (firewalls, load balancers, routers, switches, wireless access points, etc.).
• Responsible for the escalations occurring in daily operations, including business-as-usual service and change requests, incident investigation, remediation, troubleshooting, and monitoring of network services, local and wide area network connections, and Datacenter.
• Rotational on-call is required to support 24/7 important and production systems.
• Participate in projects, design, implementation, installation, and configuration of Network Infrastructure systems.
• Continuously monitor the network's performance to ensure stability and resolve issues promptly.
• Conduct regular network security audits and ensure compliance with security policies.
• Plan and execute hardware and software upgrades and patches as necessary to maintain optimal network performance.
• Maintain detailed network documentation for all configurations, procedures, and hardware inventories.
• Document troubleshooting steps and network modifications.
• Work closely with IT teams, vendors, and other departments to ensure the network meets the organization's needs.
• Conduct regular analysis of network traffic and performance metrics.
• Identify potential bottlenecks, optimize network performance, and recommend improvements.

Network Administrator

• Support the administration and maintenance of LAN, WAN, and Datacenter network environments.
• Configure, deploy, and troubleshoot network hardware including firewalls, routers, switches, load balancers, and wireless access points.
• Work with technologies such as Cisco (Nexus, ACI), Palo Alto, F5 BIG-IP, and Arista.
• Handle day-to-day operational tasks, including: Incident investigation and resolution, Change requests, Troubleshooting and remediation, Performance monitoring.
• Participate in root cause analysis for network incidents and implement corrective actions.
• Monitor network performance and ensure high availability of production systems.
• Assist in network infrastructure projects (implementation, upgrades, migrations).
• Support hardware/software upgrades and patching activities.
• Maintain accurate documentation of configurations, network diagrams, procedures, and inventory.
• Follow network security best practices and support audit/compliance activities.
• Participate in rotational on-call support for critical systems (24/7 environment).

Network Engineer – APAC

• Design scalable and secure enterprise network architectures (LAN, WAN, WLAN, SD‑WAN, Data Center).
• Evaluate new network technologies and recommend improvements or upgrades.
• Deploy, configure, and maintain network hardware such as routers, switches, firewalls, wireless controllers, load balancers, and VPN devices.
• Manage and optimize routing protocols (BGP, OSPF, EIGRP) and Layer 2 technologies (VLANs, STP, EtherChannel).
• Partner with infrastructure, cloud, security, and application teams to support enterprise initiatives.
• Work with InfoSec teams to enforce network security policies and controls.
• Utilize monitoring tools such as SolarWinds, PRTG, Cisco Catalyst Center, or equivalent to monitor network performance and proactively remediate issues.
• Participate in security incident response related to network events.
• Maintain comprehensive documentation (network diagrams, inventories, SOPs).
• Support audit, compliance, and change‑management processes.
• Engage with vendors for equipment lifecycle planning, support cases, and new technology evaluations.

Senior Network Engineer

• Troubleshoot and resolve network issues escalated from frontline support, using strong analytical and diagnostic skills.
• Collaborate with engineering and operations teams to implement network changes, maintenance activities, and incident response plans.
• Maintain and update network documentation, including topology diagrams, configuration records, and support procedures.
• Assist in testing and validating network upgrades, patches, and new deployments in a support capacity.
• Participate in support planning sessions, daily team syncs, and backlog grooming to ensure timely issue resolution.
• Contribute to continuous improvement efforts by identifying recurring issues and recommending process improvements or automation opportunities.
• Support other operational and project-based tasks assigned.

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