Network Engineer II – SD-WAN

SupportNinja

Network Engineer II ensuring deployment and migration of customer VeloCloud networks. Leading technical efforts and providing implementation support for a great customer experience.

Posted 7/15/2026full-timeRemote • 🇵🇭 PhilippinesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in deploying and implementing VMWare VeloCloud/SD-WAN and core route/switch networks, with a strong focus on customer experience and technical leadership. Proficient in advanced networking troubleshooting, network design models, and security protocols to ensure optimal performance and successful project delivery.

Highest-signal resume keywords

VMWare VeloCloud/SD-WAN ImplementationNetwork Design Models (L2/L3, WAN)Firewall Management (Fortigate, Cisco, Meraki, Palo Alto)Network Control Protocols (QOS, PfR, PoE, NTP, DHCP)Certifications (CCNA, CCNP, Fortinet NSE)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

VMWare VeloCloudCore Route/Switch NetworkingNetwork OptimizationIP Communication and Routing (OSPF, EIGRP, BGP)Advanced Layer 2 Technologies (LISP, VXLAN)WAN/LAN Technologies (Ethernet, Frame Relay, DMVPN, WAAS, MPLS)Network Management Protocols (CDP, FTP, TFTP, SNMP)Security Protocols (SSH, HTTPS, AAA, IPSec)Logical Network DesignAdvanced Networking Troubleshooting

Soft Skills

CollaborativeResults OrientedExceptional Communication SkillsAbility to Influence OthersAdaptability to Change

Tools & Technologies

Cisco ISE (Identity Services Engine)TrustsecLoad BalancersNetwork Hardware Appliances

Certifications & Qualifications

CCNACCNPFortinet NSE

Industry Keywords

Data Center NetworksNetwork ImplementationCustomer ExperienceOn-Call SupportMigration Services

Tech Stack

Tools & technologies

CloudFirewallsVMware

About the role

Key responsibilities & impact

Ensure industry best practices and methodologies are applied to deployment and migration of customer VMWare VeloCloud, firewall, route/switch, and data center networks
Provide technical guidance and leadership to the customer and project management team and ensure project timelines are being met
Act as the technical point of contact for the customer and provide migration and deployment services
Work as part of a team that provides implementation & migration planning for new and existing customer projects
Be responsible for leading all technical efforts to successfully migrate a new customer into the platform
Provide implementation support, including advanced networking troubleshooting and health management of services migrating into the managed cloud
Be a key factor in providing a great customer experience pre & post implementation
Responsible for delivery of network implementation & optimization services as a post-sales engineer to clients
Create or update Low-Level and High-Level designs of data center networks utilizing industry best practices
Support delivery of network solutions including routers, switches, firewalls, load balancers, and other network hardware appliances including VMWare VeloCloud
Oversee/perform new and existing equipment, hardware, and software upgrades
Perform configuration, maintenance, and troubleshooting of customer managed hardware, software
Monitor network performance and troubleshoot problem areas as needed
Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry
Provision new or existing customers and provide onboarding assistance
Provide support on escalated trouble cases when necessary
Familiarize with entire environment and execute initiatives to reduce failures, defects, and improve overall performance
Document installations, procedures, and processes for use by other engineers and support
On-call support is a requirement of this position.

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
Must have at least 2 years of experience deploying, and implementing VMWare VeloCloud/SD-WAN, core route/switch and/or data center networks in accordance with industry best practices
Passionate, collaborative, results oriented capable of inspiring and building cross functional high performing relationships to effectively drive change while achieving established goals
Ability to form strong cross-functional relationships and influence others to ensure that business initiatives are achieved
Exceptional level of skill in both oral and written communications and the ability to effectively present ideas and information
Experience with logical network design models (L2/L3, WAN, Network Optimization, Spanning tree, VFR, VTP, VLANs, physical cabling)
Working technical knowledge of network control protocols (QOS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec)
Experience with Cisco ISE (Identity Services Engine), as well as Trustsec desired
Working technical knowledge of advanced Layer 2 technologies (LISP and VXLAN)
Knowledge of IP communication and routing is required (OSPF, EIGRP, BGP)
Understanding WAN/LAN and transport technologies (Ethernet, Frame Relay, DMVPN, WAAS and MPLS)
Experience with large-scale WAN deployments preferred
2 or more years' experience working in WAN (Wide Area Network) is desired
SD-WAN (VeloCloud & Fortinet) implementation and migration experience desired
Firewall experience with managing Fortigate, Cisco, Meraki, and Palo Alto required
Certifications in CCNA, CCNP, or Fortinet NSE desired
Highly adaptable to changes in priorities and business conditions while still driving towards results
Experience in delivering world class customer experience.

Benefits

Comp & perks

Competitive compensation
Adherence to government-mandated benefits
Retirement Savings Program with Company Matching
Life Insurance
HMO on day 1
Paid time off, birthday leave
Bonus and incentive plans
Opportunities for skills training and personal and professional development
Beautiful office space
Free lunch provided daily
Experience infinite fun so you can have infinite growth.