Network Engineer

• Support and direct involvement with negotiating contracts with assigned healthcare providers, focusing on favorable terms and compliance with organizational standards, strategy, and regulatory requirements.
• Conduct comprehensive reviews and analyses of assigned provider contracts, identifying areas for improvement and optimization.
• With support from your leader, utilizes data and analytics of provider financial issues and competitor strategies to inform negotiation and contracting decisions.
• Supports implementation of contracting policies and workflows; monitors and ensures effective and efficient contracting processes are in place.
• With input and support from their leader, monitor and analyze key metrics for network performance, cost, and provider satisfaction, and provide reports to leadership for assigned provider accounts.
• Ensure timely and professional resolution of provider issues
• Build and maintain positive relationships with healthcare providers to ensure network stability and quality.
• Assist in tracking and analyzing key performance indicators (KPIs) to monitor provider satisfaction and operational efficiency.
• Support provider onboarding, training, and resource distribution.
• Collaborate with internal teams such as Claims, Credentialing, and Contracting to resolve routine provider issues.
• Participate in process improvement initiatives to optimize workflows and enhance provider experience.
• Compliance with all applicable laws and regulations (DO NOT REMOVE - REQUIRED)
• Other duties as assigned (DO NOT REMOVE - REQUIRED)

Senior Network Contracting Specialist

• The Lead Network Architect designs and develops IT infrastructure architecture solutions to business problems in alignment with the enterprise architecture direction and standards.
• The Lead Network Architect works on problems of diverse scope and complexity ranging from moderate to substantial.
• Provides Level 3 design, engineering implementation & support for the Data Center Network Engineering team at Humana.
• Performs on-call and implementation duties on nights and weekends as required.
• Perform advanced Data Center Network design, implementation and troubleshooting (CLOS L3 Spine/Leaf, VxLAN BGP EVPN, MEC, MLAG, vPC).
• Perform advanced Palo Alto design, implementation and troubleshooting.
• Perform advanced Cisco Nexus Route/Switch design, implementation and troubleshooting.
• Perform advanced Arista Route/Switch design, implementation and troubleshooting.
• Review Humana provided business requirements with Humana Network Architects & Engineering teams.
• Create High Level Design & diagrams based on provided business requirements.
• Create Low Level Design & traffic flow diagrams based on provided High Level Design diagrams.
• Create Low Level Design cabling matrix based on provided High Level Design diagrams.
• Verify all necessary equipment and WAN circuits are in stock or have already been ordered.
• If additional equipment or WAN circuits are needed, quote them and review w/project team, then work with Humana network leadership to get them ordered.
• Create implementation plan (build/deploy plan), verification, and backout to accomplish Low Level Design.
• Create implementation Change ticketing in Service NOW, and coordinate w/PM to communicate outage windows following Humana standards.
• Implement (perform build/deploy) - with appropriate change ticketing/coordination.
• Perform post implementation validation/verification and performance testing - document results and provide to Humana.
• Participate in On-Call rotation.
• Perform after-hours solutions implementation; Support other teams as needed, after-hours; Use your skills to make an impact.

Lead, Network Architect – DC Core

• Acts as the primary liaison for assigned geography of integrated providers
• Conducts provider education, ensures contract compliance, provider communication, claims research and assists with resolution
• Implementation of internal and external solutions to achieve provider satisfaction, cost targets, network growth, and efficiency targets

Senior Analyst, Network Relations

• The Lead Network Engineer is responsible for designing, implementing, and supporting purpose-built networks.
• This role serves as the technical leader for the network engineering and operations team.
• The Lead is seen as critical partner to the business unit team, and partners closely through all aspects of solution development and deployment.
• Mentors team members in the areas of technical aptitude and expertise , soft skills, risk analysis and relationship management.
• Adeptly performs relationship management across all levels of the business unit and network services teams.
• Directly participates in and oversees the design, engineering and deployment of business unit network solutions and capabilities.
• Advocates for the business unit, and it needs in driving new standards, processes and the adoption of new technologies.
• Oversee and manages quality service delivery from vendors and 3rd parties.
• Performs risk management with respect to project oversight and solution development oversight, quickly raising issues to leadership.
• Applies business rationale in the review of designs and solutions developed by the team, ensuring fit for use and financial efficacy.
• Understands how data can improve efficiency and employs methods to exploit these benefits.
• Provides expert technical leadership and is adept in the core technologies required.
• Drives development and enhancement of vendor technologies, strategies and roadmaps.
• Drives adherence to technical standards, and where appropriate , proposes new standards and technologies.

Lead Network Engineer

• As a Network Administrator, you are responsible for the design, implementation, maintenance, and support of enterprise network infrastructure and security systems.
• This role equally emphasizes network engineering and network security, ensuring the performance, reliability, and protection of the organization’s wired and wireless environments.
• The position combines hands-on expertise in routing, switching, and wireless technologies with the deployment and management of firewalls, security policies, and threat mitigation controls.
• Designing and deploying network infrastructure, including routers, switches, firewalls, and other network devices.
• Monitor network and security performance; proactively identify, troubleshoot, and resolve issues
• Implement and maintain security controls such as segmentation, ACLs, zero trust principles, and policy enforcement
• Diagnosing and resolving network problems, including hardware, software, and connectivity issues.
• Develop and maintain network and security documentation including diagrams, standards, and procedures
• Forecasting network growth and capacity requirements.
• Coordinating with network equipment vendors for support and maintenance.
• All other duties as assigned.

Network Administrator

• Design and implement robust and efficient solutions for network infrastructure platforms.
• Collaborate with cross-functional teams to define and deliver project scope, objectives, and deliverables.
• Participate in project planning sessions, daily stand-ups, and backlog meetings to track progress and address issues.
• Identify areas of opportunity to enhance processes and methodologies.
• Maintain and update documentation, including network diagrams, configurations, and procedures.
• Perform other duties and special projects as assigned.

Senior Network Engineer

• Troubleshoots hardware and software network related problems.
• Monitors network systems and makes recommendations for improvement.
• Serves as a liaison with communication to vendors to ensure the proper operation and maintenance of equipment.
• Analyzes network components for upgrades and recommends network enhancements.
• Assists in the planning of large scale systems projects through vendor comparison and cost studies.
• Configure and maintain routers and switches for network systems.
• Provide input on direction for corporate standards for network technology implementation, including network hardware platforms, network operating systems and network security.
• Maintain appropriate configuration and change control documentation.
• Follow up on changes and periodically review service levels.
• Work with Network and Telecommunications support staff to establish and implement test procedures for all network changes.
• Develop disaster recovery scripts and travel as required for disaster recovery testing for assigned systems.

• Lead the Network Engineering pod within the Foundations team in CCOE
• own AWS network architecture, implementation, and operations across multi-account landing zone
• Design, build, and operate Transit Gateway, VPCs, PrivateLink and hybrid connectivity over Direct Connect
• Partner with VP, Security & Governance to design, automate, and enforce network-layer security controls
• Translate regulatory requirements into network and connectivity controls
• Build and maintain Terraform code that defines foundational network layer
• Drive network strategy for new patterns
• Embed AI capabilities into engineering practice
• Recruit, develop, mentor, and retain a globally distributed team
• Operate as a player-coach in incident command

VP, Network Engineering

• Conduct Segmentation Testing: Perform detailed segmentation testing of network environments to ensure strict compliance with PCI DSS requirements.
• Document Findings: Prepare comprehensive reports documenting testing results, vulnerabilities, and recommended remediation steps.
• Collaborate with IT Teams: Work closely with network and security teams to address segmentation issues and implement necessary changes.
• Maintain Compliance: Ensure ongoing adherence to PCI DSS standards and regulations through continuous monitoring and testing.
• Develop Testing Procedures: Create and refine segmentation testing procedures and methodologies to improve effectiveness and efficiency.
• Stay Informed: Keep up to date with the latest developments in PCI DSS standards, security technologies, and best practices.
• Proficient with Linux command line scripting
• Understand and investigate network topology and micro-segmentation techniques in various asset categories (containers, cloud environments, etc.)

Network Segmentation Testing Specialist

• Lead design and implementation of ZTNA solutions (Zscaler ZPA/ZIA, ZVPN) to replace legacy VPN technologies
• On call required rotation
• Define and deliver modern Zero Trust architecture patterns, including application-level segmentation and identity-based access
• Drive legacy VPN decommissioning and migration to ZTNA platforms
• Develop and execute engineering roadmaps aligned to enterprise remote access strategy
• Partner with security, infrastructure, and business units to ensure coordinated rollout and adoption
• Document architecture, operational models, and implementation standards
• Evaluate emerging ZTNA and secure access technologies and provide data-driven recommendations
• Lead pilots and phased deployments, including testing, validation, and performance benchmarking
• Act as a Tier-3 escalation lead for complex remote access and connectivity issues
• Ensure high availability and resilience of remote access infrastructure in a 24x7 global environment
• Assess and mitigate risks related to latency, scale, and user experience during migrations

Principal ZTNA Network Engineer – Employee Remote Access

• You will lead Tier 1 technical support for global network infrastructure
• Maintain and optimize WAN/LAN infrastructure across data centers and remote offices
• Execute network maintenance activities including critical updates, software upgrades, and security patches
• Implement and manage SD-WAN solutions across office locations
• Support external client connectivity requirements
• Ensure all LAN and WAN traffic remains encrypted in accordance with network security standards
• ****Technical Leadership****
• - Contribute to network architecture decisions and improvements, including topology design, deployment, and support of all network infrastructure hardware
• - Support cloud connectivity design to public cloud providers across multi-cloud architectures
• - Collaborate with global IT teams on infrastructure initiatives and projects
• - Provide troubleshooting support across technology domains
• - Ensure compliance with established procedures and security policies
• ****Operational Support****
• - Participate in on-call rotation (1-week duration / 8–10 week intervals)
• - Adapt to flexible working hours when required
• - Travel for critical infrastructure projects several times annually

• Lumos is looking for a full-time Network Support Specialist I! Our Network Support Specialists are the first line of technical support—playing a key role in delivering fast, reliable solutions to our customers. In this role, you’ll work directly with residential and small business customers to troubleshoot and resolve issues across Voice, Data, Security, and Video services.
• You’ll gain hands-on experience with technologies like IPTV, POTS, DSL, and fiber-to-the-premise broadband, while helping manage escalations, monitor service performance, and support internal network operations. If you're someone who enjoys solving problems, thrives in a fast-paced environment, and has a passion for helping others through technology, this is a great opportunity to grow your skills and make an impact.
• **This position is remote with in-person training required at our High Point, NC location**
• Essential Functions
• Troubleshoot and resolve technical issues across hardware, software, video, broadband, & phone services for residential and small business customers.
• Support both Business and Residential products, delivering effective solutions in a timely manner.
• Accurately document all interactions and updates in the service database throughout each stage of the support process.
• Monitor outages and maintenance events, gathering data and escalating when needed.
• Identify root causes, implement solutions, & escalate unresolved issues as appropriate.
• Demonstrate adaptability and retention of product knowledge while effectively managing multiple priorities in a fast-paced environment.
• Represent the company professionally by practicing the Articles of Excellence & delivering quality service.
• Work scheduled shifts including nights, weekends, & holidays based on business needs.

Network Support Specialist

• Provides daily operational support for the LAN core and edge switches across the medical network campus
• Resolves technical issues associated with network and routing protocols at all levels of the OSI model utilizing diagnostic and network administration tools
• Provides overall network infrastructure support to routing and switching equipment, firewalls, and associated cabling
• Plans, installs, and supports hardware and software upgrades, and resolves associated technical issues

Network Specialist

• Design, analyze, plan and modify network components supporting customer communication implementation activities
• Develop and evaluate network performance criteria and measurement methods
• Prepare analysis of short-term or long-term capacity needs for switching, routing transmission and signaling
• Conduct network architecture design, feasibility and cost studies
• Develop alternative routing scenarios and required sequence of network activities
• Conduct economic and population growth studies to determine impact on network capacity and development plan projections
• Lead multiple managers or highly specialized professional associates

Associate Director, Network Engineering, DC Core

• Lead the implementation and integration of advanced network technologies
• Provide expert-level network design and troubleshooting support
• Serve as an escalation point for complex telecom network issues
• Continuously monitor network system performance and analyze trends
• Conduct network capacity planning by tracking key performance metrics
• Mentor and train team members
• Plan, design, and deploy data and voice network infrastructure
• Maintain comprehensive telecom network documentation
• Define and document network architecture
• Leverage automation tools and scripting for routine tasks
• Conduct regular audits and risk assessments

Network Engineer – Campus WLAN/LAN

• Administer, maintain and support the Agency’s data, voice & security systems infrastructure, including the Wide Area Network (WAN), Local Area Network (LAN), all servers, PCs, switches, routers, printers and miscellaneous peripheral equipment; make recommendations for future hardware or software additions or enhancements.
• Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
• Secure network systems by establishing and enforcing policies, defining and monitoring access.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Report network operational status by gathering, prioritizing information, managing projects.
• Monitor problem/change activities and coordinates involvement of technical and staff and vendors to ensure effective implementation of new or enhanced systems and resolution of user problems.

IT Network Engineer

• Serve as the technical authority for identifying and prioritizing the most impactful serviceability and supportability gaps affecting customer experience, support efficiency, and product quality.
• Analyze product and customer experience signals across transactional support case surveys, Voice of the Customer comments, support cases, escalations, product usage trends, and post-mortem findings to identify systemic issues and improvement opportunities.
• Translate top support case drivers, escalation patterns, TAC pain points, and customer feedback into concrete enhancement requests for Product Management and Engineering.
• Partner with Product Management and Engineering to ensure supportability becomes a core design consideration in future releases, including diagnostics, logging, observability, troubleshooting workflows, recovery mechanisms, operational tooling, and support readiness.
• Lead structured forums with Support, Product Management, Engineering, and NPI Program Managers to review, refine, and prioritize serviceability enhancement requests.
• Drive closed-loop action planning by connecting Voice of the Customer insights to product backlog decisions, release priorities, and support process improvements.
• Influence roadmap direction with a focus on reducing avoidable support cases, improving time-to-resolution, enabling self-driving network experiences, and increasing product reliability and operational simplicity.
• Develop executive-ready narratives and readouts that connect technical serviceability gaps and Voice of the Customer trends to business impact, customer outcomes, and Product Management priorities.
• Act as the customer and support advocate in cross-functional planning discussions, ensuring the voice of Technical Support engineers and customers is represented in product decisions.
• Help define the frameworks, metrics, and operating rhythms used to track serviceability requests, supportability improvements, Voice of the Customer themes, and resulting business outcomes.

Senior Network Engineer – Serviceability

• Design, plan, install, integrate, and maintain backbone core-area tactical and strategic communications networks
• Collaborate with users and stakeholders to gather requirements
• Develop network architecture for adjacent, higher, and lower units
• Lead the engineering design, development, integration, installation, operation, and maintenance of the WIN-T network
• Prepare and maintain technical documentation
• Provide technical support in PM TN equipment labs

Tactical Network Engineer

• Lead and mentor Network Circuit Engineering team members across circuit design, carrier selection, ordering, provisioning, implementation, carrier escalations, and inventory accuracy
• Provide technical leadership and design expertise for large scale network initiatives requiring complex Layer 1 transport diversity, resiliency, and route analysis
• Design and support modern transport solutions including high-capacity optical services, 100G and 400G wavelengths, IP enabled optical deployments, dark fiber, and global backbone aggregation
• Support SD-WAN and hybrid WAN architectures, including MPLS, carrier Ethernet, internet underlay, and secure cloud connectivity
• Design and implement connectivity for cloud and interconnection services including colocation environments, cloud on ramps, and carrier neutral facilities
• Lead deployment and support of wireless and alternative access technologies including LTE, private wireless, satellite-based connectivity, and emerging mobility solutions
• Manage carrier fiber build activities, including space, power, cross connects, and interconnection coordination
• Own carrier escalations and service delivery risk management to meet business timelines and resiliency objectives
• Partner with Supply Chain on RFP development, contract discussions, vendor product strategy, and financial analysis
• Drive legacy technology decommissioning efforts, including SONET ring retirement and migration to modern transport architectures
• Ensure accurate documentation, circuit inventory, and design artifacts across inventory, ordering, and network management systems
• Demonstrate a high level of professionalism, accountability, and commitment to delivering secure, resilient, and scalable network solutions on time

• Lead the review, resolution and implementation for the most complex technical issues and initiatives related to large scale network applications, data systems, voice and other technical products and services
• Use and create diagnostic, simulation and other tools to maintain, troubleshoot and restore service or data to systems
• Evaluate or review queries to extract data, create standard procedures, or perform limited programming to fine tune systems supported
• Research performance trends and recommend process improvements
• Perform complex migrations from development to production, upgrades, installations and configurations
• Make decisions in security and regulatory policies to design and implement foolproof secured network solutions
• Assess changes for risk to production systems and assure quality, security and compliance requirements are met for supported areas
• Identify gaps in current technology processes and recommend changes to assure Service Level Agreements can be supported
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Network Engineer jobs in North Carolina

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Senior Network Contracting Specialist

Lead, Network Architect – DC Core

Senior Analyst, Network Relations

Lead Network Engineer

Network Administrator

Senior Network Engineer

Network Engineer

VP, Network Engineering

Network Segmentation Testing Specialist

Principal ZTNA Network Engineer – Employee Remote Access

Network Engineer

Network Support Specialist

Network Specialist

Associate Director, Network Engineering, DC Core

Network Engineer – Campus WLAN/LAN

IT Network Engineer

Senior Network Engineer – Serviceability

Tactical Network Engineer

Lead Network Engineer

Lead Network Engineer