Navigator

• This position works under the direction of the Director of Business Development
• Cultivates referral relationships, manages assigned territory, and completes patient assessments
• Makes sales contacts as well as analysis of referral and admission data from assigned territory
• Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion
• Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction
• Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives

Clinical Navigator at PAM Health focused on patient support and business development

Clinical Navigator

Clinical Navigator at PAM Health supporting patients through rehab stays and handling business development tasks. Collaborating with healthcare and business development teams for patient care and satisfaction.

• Assist job seekers in goal setting, identifying barriers and mapping out a plan leading to job placement, skills upgrades, and career advancement
• Understand and apply knowledge of internal and social media resources for job seekers
• Produce top quality resumes, especially for professional level job seekers and career changers
• Deliver professional quality workshops and groups that demonstrate knowledge of adult education techniques and utilize technology for maximum engagement
• Understand and apply knowledge of local and national labor market trends to assist job seekers to identify career opportunities
• Actively engage and maintain employer relationships
• Establish, track, and meet programmatic metrics using Salesforce
• Screen and interview interested job training applicants for program readiness, based on pre-established criteria
• Communicate clearly with clients assigned to their active caseload, including performing regular check-ins via phone, text, and email
• Deliver compassionate feedback and coaching to active clients on training and job performance, to improve trainee job readiness and job retention
• Triage client communication and concerns to assess eligibility for additional barrier removal support
• Support and promote the mission and philosophy of JVS both internally and externally
• Establish and maintain collaborative and innovative working relationships with key stakeholders (participants, employers, partner organizations, funders, etc.)
• Attend and actively participate in staff meetings, agency retreats, and team-based projects
• Participate in larger NS career coach community by sharing best practices and collaborating on healthcare employer engagement
• Demonstrates a professional demeanor with strong customer service skills
• Communicates effectively verbally and in writing with compassion and professionalism
• Exercises discretion in handling confidential information
• Communicates regularly with Supervisor to ensure smooth delivery of services
• Perform other duties as assigned or requested

Career Navigator delivering job search coaching and placement assistance at JVS

Career Navigator, Healthcare Skills Training

Career Navigator delivering job search coaching and employer outreach at JVS. Assisting diverse communities in healthcare job readiness and placement with a focus on professional development.

Navigator jobs in Massachusetts

See all jobs on JobTailor

Clinical Navigator

Career Navigator, Healthcare Skills Training