Medical Records Specialist

• Reviewing and processing requests for medical records by patients and authorized third parties
• Scheduling depositions and conferences with providers and/or the Medical Records Custodian
• Reviewing all requests for appropriateness of release and obtain authorization as required
• Identifying and appropriately complies with release of records requiring special handling
• Filing all properly executed authorizations to release confidential information in the medical record
• Processing medical records and billing information requests and submit to requester in a timely manner
• Maintaining medical records request tracking log
• Performing other duties as assigned

Medical Records Specialist processing patient requests for medical records

Medical Records Specialist responsible for reviewing and processing patient requests for medical records. Scheduling depositions and maintaining records request tracking log.

• Processes ROI requests from facilities timely, accurately, and in accordance with established procedures and quality standards.
• Validates requests and authorizations for medical record releases based on company policy and legal guidelines.
• Performs quality checks to ensure accuracy, confidentiality, and correct billing of all released records.
• Maintains equipment in excellent working condition.
• Delivers outstanding customer service by being attentive, respectful, and responsive to client needs proactively identifying and resolving concerns.
• Complies with client site policies and procedures, including HIPAA, state/federal regulations, and labor laws.
• Handles confidential information with integrity and professionalism while ensuring efficient, accurate record release.
• Communicates regularly with supervisors and managers regarding quality, client concerns, or system issues.
• Assists with administrative tasks such as queue management and work assignments.
• Produce reports and metrics as requested.

Lead ROI Medical Records Specialist ensuring high-quality output and operational consistency.

Lead ROI Medical Records Specialist – After Hours – Day Shift

Lead ROI Medical Records Specialist at Sharecare processing ROI requests accurately and delivering exceptional customer service while maintaining patient privacy according to HIPAA regulations.

• Responsible for processing all release of information requests in a timely and efficient manner
• Ensure accuracy and provide customers with the highest quality product and customer service
• Completes release of information requests including retrieving patient's medical chart and returning chart
• Scanning medical record accurately and correctly and transmitting daily, according to requests
• Validates requests and authorizations for release of medical information
• Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing
• Maintains a neat, clean, and professional personal appearance and observes the dress code established
• Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA

Processing release of information requests in a digital healthcare company

ROI Medical Records Specialist – After Hours, Evening Shift

Processing release of information requests in a digital healthcare company focusing on improving care quality. Ensuring accuracy and compliance while providing excellent customer service.

• Processing all release of information requests in a timely and efficient manner ensuring accuracy
• Completing release of information requests including retrieving patient's medical chart and returning chart
• Scanning medical record accurately and correctly and transmitting daily
• Validating requests and authorizations for release of medical information according to established procedures
• Performing quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing
• Maintaining working knowledge of the existing state laws and fee structure
• Maintaining a neat, clean, and professional personal appearance and observes the dress code established

Responsible for processing medical records requests with accuracy and customer service.

Responsible for processing medical records requests accurately while safeguarding patient privacy. Ensuring timely and efficient service coupled with excellent customer service skills.

• Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines
• Obtaining pertinent patient data from various sources
• Answer phone calls concerning various ROI issues
• Responds to walk-in customers requesting medical records
• Logs information provided by customer into ROI On-Line database
• Responds and processes requests from physician offices on a priority basis
• Logs medical record requests into ROI On-Line database
• Scans medical records into ROI On-Line database
• Complies with site facility policies and regulations
• Responsible for handling and recording cash payments for requests

ROI Specialist managing Release of Information requests for medical records

ROI Specialist managing Release of Information requests at client sites for patient medical records. Collaborating with various sources to ensure HIPAA compliance and efficient processing.

Medical Records Specialist jobs in United States

See all jobs on JobTailor

Medical Records Specialist

Lead ROI Medical Records Specialist – After Hours – Day Shift

ROI Medical Records Specialist – After Hours, Evening Shift

Medical Records Specialist

Medical Records Specialist