Learning and Development

• Support and promote Mullins’ safety culture at the job-site level
• Use discretion, independent judgement, and professional skills to plan and implement safety training from the corporate training program that applies to each jobsites scope and needs
• Coordinate onboarding efforts with Human Resources and the Recruiting Department
• Collaborate with the Project Management team to schedule and conduct safety training as needed
• Submit Monthly & Quarterly Reports to the Corporate Safety Trainer
• Have full capabilities to train on higher level training courses
• Make recommendations to improve processes and procedures and look for ways to continuously improve Mullins’ Safety Training Program and related policies and procedures
• Maintain a culture and working environment where safety and its required training is planned in every task
• Maintain detailed training files and records
• Ensure PPE requirements are met by all employees on-site through proper training and culture building strategies.
• Build proficiency within Procore, Schoox, Excel, Word, Outlook, PowerPoint, etc.

Safety Training Specialist – Traveling

• Lead and manage the organization’s Learning Management System (LMS), including configuration, user access, content administration, reporting, and system optimization.
• Establish and enforce training standards, governance policies, and quality controls across departments, including compliance oversight and version control.
• Develop and maintain organization-wide training content focused on leadership, onboarding, performance management, and core HR practices.
• Support departments and stakeholders by enabling course development, LMS adoption, and organization-wide training rollouts.
• Drive reporting, analytics, and continuous improvement by monitoring training metrics, advising leadership, and enhancing workforce readiness and performance.

Training Manager

• Implement targeted coaching and development strategies for corps members
• Provide individualized, data-driven coaching to corps members
• Collaborate with school staff to support corps members
• Implement focused group learning opportunities

Manager, Leadership Development

• Lead the development and execution of the BPO onboarding and upskilling curriculum strategy.
• Collaborate with BPO leadership and internal teams (QA, Workforce Management, Ops) to align training objectives with operational realities.
• Own training delivery plans for new site launches and major change events, including timelines, dry-runs, and cutover coordination. Partner with site leaders to ensure trainers have the tools, environments, and time needed to execute training plans effectively.
• Use QA scores, CSAT, and ramp-to-proficiency data to identify performance gaps and prioritize training interventions.
• Partner with Instructional Designers to define facilitation requirements and provide feedback loops to improve course content.
• Deliver TTT sessions and certification workshops to ensure BPO trainers are equipped to meet delivery standards.
• Support BPO trainer communities through regular forums and structured coaching to share best practices across regions.
• Maintain a "Partner Training Playbook" and ensure consistent training environments, tools, and evaluation criteria across all sites.

L&D Specialist, Partner Network Training Lead

• Assist in conducting training needs assessments to identify skill gaps
• Support development and revision of engaging training materials
• Coordinate logistics for training sessions
• Facilitate introductory training sessions as directed
• Administer and maintain the Learning Management System (LMS)
• Collect and analyze feedback from training participants
• Collaborate with subject matter experts (SMEs)
• Research and recommend new learning technologies
• Assist in managing vendor relationships for external training programs

Associate Learning and Development Specialist

• Serves as the primary facilitator of coursework for associates within an assigned region or segment.
• Provides timely and effective delivery of training content to their internal clients.
• Responsible for managing and maintaining labs, as well as working with appropriate leadership and our learning design resources to schedule and deliver training.
• Schedules, notifies, and delivers assigned training, either in person or via virtual instructor led tools, to intended audience.
• Partners with leadership and monitors reports to understand and stay abreast of hiring trends for applicable territory.
• Manages the classroom environment to ensure each associate receives a quality learning experience.
• Provides feedback to management on students as needed.
• Properly documents class offerings, attendance, and course credit in the company’s learning management system.
• Sends applicable post class surveys to participants and/or seeks appropriate feedback on classes taught.
• Stays current on policies and procedures for the client base they support.
• Participates in the process to keep coursework up to date by notifying the appropriate instructional design resources of any potential discrepancies in training content.
• Participates in train the trainer sessions as needed; maintains any necessary internal certifications in core coursework.
• Reviews course materials using the provided leader guides and prepares schedules for training sessions.
• Ensures participant materials are accurate and available for training.
• Manages and maintains assigned computer lab(s), equipment, etc.
• Fills in for other training specialists as needed outside of normal assigned areas.

Training Specialist

• Support and promote Mullins’ safety culture at the job-site level
• Use discretion, independent judgement, and professional skills to plan and implement safety training from the corporate training program that applies to each jobsites scope and needs
• Coordinate onboarding efforts with Human Resources and the Recruiting Department
• Collaborate with the Project Management team to schedule and conduct safety training as needed, the use of on-site safety coordinators may be needed or required at times and should be coordinated with the Project Managers and Corporate Safety Trainer
• Submit Monthly & Quarterly Reports to the Corporate Safety Trainer
• Have full capabilities to train on higher level training courses:
• Mobile Elevated Working Platform (MEWP)
• Telehandler/Forklift (TELE)
• First-Aid/CPR/AED
• Confined Space
• Lockout/Tagout (LOTO)
• Heavy Equipment
• Scaffold Competency
• Fall Protection
• Ladder Safety
• Make recommendations to improve processes and procedures and look for ways to continuously improve Mullins’ Safety Training Program and related policies and procedures
• Maintain a culture and working environment where safety and its required training is planned in every task
• Maintain detailed training files and records
• Ensure PPE requirements are met by all employees on-site through proper training and culture building strategies.
• Build proficiency within Procore, Schoox, Excel, Word, Outlook, PowerPoint, etc.

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