Inside Sales

• Scanning the biotech and life sciences landscape for funding rounds, leadership changes, conference activity, and partnership news - and translating those signals into actionable briefs for the sales team.
• Use tools to draft scientifically credible, trigger-specific outreach at scale - emails and LinkedIn messages that are personal.
• Owning HubSpot end-to-end: workflows, data hygiene, reporting, and optimisation.
• Building and running outreach sequences via Apollo and LinkedIn Sales Navigator, with smart timing and follow-up logic.
• Coordinating conference outreach - mapping attendees, scheduling pre/post-event follow-ups, making sure no warm lead goes cold.
• Documenting what works. You'll build simple playbooks and train the team on the tools and tactics that are moving the needle.
• Qualifying inbound and self-sourced leads against our Ideal Customer Profile - keeping the pipeline focused on the highest-relevance biotech and genetics accounts.

Inside Sales Lead – Sales Enablement

• Lead, coach, and motivate an inside sales team to achieve and exceed sales targets
• Set clear expectations around performance, activity, pipeline management, and forecasting
• Support the team with deal strategy, objection handling, and commercial decision-making
• Work closely with field sales, account managers, and internal stakeholders to drive growth
• Track performance metrics and identify opportunities for process improvement
• Recruit, onboard, and develop team members, creating clear development and progression plans
• Promote a positive, high-accountability sales culture focused on customer experience

Inside Sales Manager

• Support Field Sales Engineers with day-to-day sales activities and communicate with customers by phone and email to ensure a high level of service throughout the sales process
• Process customer quotations and orders on a daily basis, monitor quote activity, and follow up in a timely manner to support effective sales execution
• Manage open orders and delivery schedules by reviewing back order reports, updating promised ship dates, expediting orders where needed, and keeping customers informed of any changes
• Work closely with sales colleagues and customers to follow up on quotations, identify customer requirements, and support cross-selling opportunities where appropriate
• Support after-sales activities, including returns authorisations, warranty-related matters, and customer issue resolution, ensuring all requests are handled efficiently and professionally
• Maintain accurate customer and order information in internal systems and provide administrative support to the wider sales team

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Inside Sales Lead – Sales Enablement

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