Inside Sales

• Make outbound calls to warm, company-generated leads no cold list dialing
• Run virtual consultations via phone or video and build personalized treatment plans
• Educate clients on LaserAway's services (laser hair removal, skin treatments, injectables, and more)
• Present financing options and close deals
• Collaborate with location directors and patient care teams for seamless client handoffs

Inside Sales Treatment Specialist

• Responsible for providing dependable service through accurate order entry, basic pricing, and secure payment handling.
• Processes orders across multiple channels, including phone, email, text, and counter, accurately and promptly.
• Handles payments securely, including credit card, check, and cash transactions.
• Identifies stock products and recommends comparable alternatives.
• Maintains margin goals within established pricing guidelines.
• Coordinates with team members to ensure service commitments are met.

Inside Sales Associate

• Sales analysis: analyze customer sales data to identify sales trends and opportunities with management
• Outbound Phone Sales: initiating sales opportunities with both existing customers and new customers via both outbound cold calling and in-bound calls
• Price Quoting Management: managing new price requests and working within CRM (Customer Relationship Management) software system to maintain clean records of all customer information and pricing
• Serve as liaison between our Sales Agencies, Distributors & Territory Managers
• Answer questions via email or phone regarding existing orders in a timely manner
• Follow up on sample requests and new quotes in a timely manner consistent with Keystone policies
• Check availability on orders and stock and communicate to customers and internal stakeholders in a timely manner
• Cross-reference other manufacturers part numbers to Keystone products, ensuring accurate product matching while supporting customers and sales team with equivalent solutions

Inside Sales Support Associate

• Own the full revenue metrics and market share position of your assigned portfolio.
• Drive measurable growth in applications, funded loans, and average loan size.
• Identify, quantify, and execute against performance gaps and revenue opportunities within each account.
• Diagnose structural growth blockers (e.g., product gaps, pricing, state limitations, operational friction) and escalate quantified impact to leadership.
• Forecast performance trends and proactively build action plans to achieve growth targets and defend share among assigned accounts.
• Serve as the primary relationship owner and trusted advisor for assigned clients.
• Build strong, credible relationships with operators and key stakeholders.
• Expand revenue through strategic account development, onboarding new locations, and deepening product adoption.
• Lead proactive growth conversations rather than reactive support interactions.
• Operate as the manager of your portfolio, accountable for growth, retention, and performance of assigned accounts.
• Maintain deep visibility into pipeline activity, funding trends, conversion rates, and unrealized potential.
• Develop and execute strategic account plans aligned to each partner’s opportunity.
• Ensure partners are fully trained and aligned on Zippy’s end-to-end process (marketing through funding).
• Drive operational discipline to improve pull-through, speed, and borrower experience.
• Collaborate cross-functionally to resolve systemic issues and file-level friction impacting performance.
• Track and report on key performance indicators including market share, application volume, funded volume, and revenue trends.
• Maintain accurate, actionable account and contact data in Salesforce.
• Use data to inform strategic decisions and prioritize time allocation.
• Represent client insights internally while protecting Zippy’s commercial interests.
• Provide structured feedback on product gaps, operational inefficiencies, and revenue opportunity.
• Influence cross-functional teams to prioritize initiatives that unlock portfolio growth.
• Maintain deep knowledge of Zippy’s loan process, underwriting standards, technology, and funding requirements.
• Serve as a trusted expert for both clients and internal stakeholders.
• Continuously seek learning to strengthen commercial and operational effectiveness.

Inside Sales Account Manager – MH Community Operator

• Close Sales to clients’ satisfaction: Sell Pitney Bowes Postage Meters and office, mailing, and shipping consumable supplies to existing business clients via high volume outbound calling.
• Overcome objections by positioning product benefits, current promotions, and the company’s value proposition.
• Cultivate your work environment: Participate in at least one team development activity, new employee mentorship, committee, training, or volunteer activity each year.
• Partner with internal teams to resolve all errors and client escalations.
• Achieve quota and productivity goals: Consistently achieve monthly sales quotas, understanding that high-productivity KPIs (e.g. 150-200 calls per day), punctuality, and dependable attendance is critical to success.
• Rapidly navigate complex software systems to accurately record customer transactions and create invoices with an error rate of less than 6% each month.
• Exceed quotas and client expectations: Identify and implement changes needed to improve performance. Raise the bar for yourself, your team, and the client.

Supplies Sales – Inside Sales

• Contacts both new and existing customers to sell new and recurring business
• Creates and delivers proposals to customers
• Receives orders from customers and internal sources, reviews them for accuracy and send in for processing
• Ensures customer satisfaction and retention by providing excellent customer service and support, resolving any customer concerns or issues
• Accurately records information in CRM for forecasting
• Continues to stay up to date on company and customer technology to remain a trusted partner
• Sells complex products / services; utilizes knowledge of products / services and industry to evaluate and recommend best solutions to customers
• Strategic sales process; established base of accounts and stable revenue responsibility
• May utilize knowledge of industry to recommend updates or changes to product and service offering
• Other duties as assigned

Inside Sales Specialist

• Deliver prompt, accurate, courteous sales support via phone, email, text, or chat with Retail leads.
• Communicate with customers to confirm contact information, timeline to purchase, budgeting goals, land needs, as well as home interests.
• Help customers begin the buying process and schedule an appointment to visit a Home Center before handing them off to a Clayton Retail Home Center.
• Excel at building rapport over the phone, generating excitement and urgency with leads and convert leads to Home Center visits.
• Work with Clayton Development Group to help prospective buyers work with local real estate agents in the purchase of Clayton Real Estate homes.
• Use sales tools and incentives to encourage return visits.
• Maintain accurate documentation in Salesforce (Vantage) for proper follow-up.
• Collaborate with Clayton Development Group to determine final purchase price.
• Guide home buyers through the sales process and facilitate closing with realtors.
• Communicate with retailers and realtors as needed for a smooth transaction.
• Attend Retail meetings to stay updated on promotions and marketing materials.

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Inside Sales Associate

Inside Sales Support Associate

Inside Sales Account Manager – MH Community Operator

Supplies Sales – Inside Sales

Inside Sales Specialist

Inside Sales Specialist