Inside Sales

• Quote multiple lines of insurance for multiple carriers nationwide
• Handle inbound calls and follow up to close sales
• Deliver a high-quality, consultative customer experience
• Identify customer needs and provide coverage recommendations
• Achieve individual sales performance goals
• Stay current on carrier guidelines, systems, and product offerings

Insurance Inside Sales Professional

• Lead and manage a team of Business Inside Sales associates to meet and exceed sales goals, revenue targets, and customer experience expectations.
• Coach associates on sales skills, customer discovery, product positioning, objection handling, and closing techniques.
• Drive performance through daily activity management, call reviews, one on ones, team meetings, and consistent follow up.
• Monitor key performance metrics, including incremental MRC, closed won revenue, add on sales, close rate, call activity, and overall goal attainment.
• Create weekly action plans and provide timely updates on team progress, performance trends, risks, and opportunities.
• Partner with leadership and cross functional teams to remove obstacles, improve processes, and support business growth.
• Reinforce expectations around Salesforce usage, opportunity management, notes, follow up activity, and accurate reporting.
• Support the growth of ancillary products, including Tech Assist, Safe Guard, static IPs, eero, UCaaS, and other business solutions.
• Help create a positive and accountable sales culture where associates are motivated, supported, and focused on winning.
• Ensure the team is providing business customers with the right solutions based on their needs while delivering a strong customer experience.
• Identify performance gaps and take timely action through coaching, documentation, and partnership with leadership when needed.
• Stay engaged with market trends, promotions, product updates, and competitive activity to help the team sell effectively.

Business Inside Sales Manager

• Establishes clear inside sales objectives and performance targets that align with the organization's overall goals and objectives.
• Crafts and executes inside sales strategies that encompass market analysis, opportunity identification, and tactics to surpass sales targets.
• Manages account planning while maintaining a sales pipeline to ensure a continuous flow of opportunities to meet revenue goals.
• Assists sales teams in customizing solutions tailored to client needs, demonstrating a deep understanding of client challenges, and aligning the organization’s capabilities with their objectives.
• Conducts thorough performance evaluations, providing constructive feedback and establishing individual development plans to foster growth.
• Manages the budget, making resource allocations, monitoring expenses, and striving for cost-effectiveness.
• Seeks and integrates customer feedback to drive enhancements in products and services, thereby refining the inside sales process for overall customer satisfaction.
• Facilitates training and development programs to empower the inside sales team with enhanced product knowledge, selling techniques, and customer engagement skills.
• Conducts regular sales meetings to address challenges and share best practices while keeping the team informed, aligned with goals, and motivated.
• Keeps up to date with sales technology, CRM systems, and other tools to improve efficiency and productivity in the sales process.

Manager, SMB Inside Sales

• This role is responsible for strategically engaging with inbound leads and existing customers and fostering customer relationships
• The role collaborates with the sales team, guides customers through the sales process, and contributes to business expansion and success
• Maintains a deep understanding of the organization's portfolio, including products, services, and promotional campaigns, to provide accurate and relevant information to customers
• Utilizes the organization's sales tools and processes effectively, ensuring accurate tracking and management of leads and opportunities
• Receives customer request calls and effectively sells the organization’s offerings to the installed base
• Understands the client's procurement processes and decision-making criteria, leveraging this knowledge to win new business and maintain existing relationships
• Identifies new business opportunities within existing accounts, uncovering the potential for growth and taking ownership of new leads
• Collaborates with assigned sales representatives for complex sales scenarios or when competitors are directly engaging with customers face-to-face
• Engages in solution-based selling, addressing customer complex requests across multiple products or services, and presenting comprehensive solutions that meet their needs
• Owns strategic entry points at the customer level that align with the overall business objectives, fostering deeper relationships and expanding business opportunities
• Guides leads through the entire sales process, from initial contact to closing deals, demonstrating expertise in handling various stages of the process
• Utilizes data and analytics to identify trends, opportunities, and areas for improvement, making informed decisions to optimize sales performance

Inside Sales Account Representative

• This role is responsible for strategically engaging with inbound leads and existing customers and fostering customer relationships.
• Maintains a deep understanding of the organization's portfolio, including products, services, and promotional campaigns, to provide accurate and relevant information to customers.
• Utilizes the organization's sales tools and processes effectively, ensuring accurate tracking and management of leads and opportunities.
• Receives customer request calls and effectively sells the organization’s offerings to the installed base.
• Understands the client's procurement processes and decision-making criteria, leveraging this knowledge to win new business and maintain existing relationships.
• Identifies new business opportunities within existing accounts, uncovering the potential for growth and taking ownership of new leads.
• Collaborates with assigned sales representatives for complex sales scenarios or when competitors are directly engaging with customers face-to-face.
• Engages in solution-based selling, addressing customer complex requests across multiple products or services, and presenting comprehensive solutions that meet their needs.
• Owns strategic entry points at the customer level that align with the overall business objectives, fostering deeper relationships and expanding business opportunities.
• Guides leads through the entire sales process, from initial contact to closing deals, demonstrating expertise in handling various stages of the process.
• Utilizes data and analytics to identify trends, opportunities, and areas for improvement, making informed decisions to optimize sales performance.

Inside Sales jobs in New Mexico

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Insurance Inside Sales Professional

Business Inside Sales Manager

Manager, SMB Inside Sales

Inside Sales Account Representative

Manager, SMB Inside Sales

Inside Sales Account Representative

Inside Sales, Managed Accounts