Inside Sales

• Manage a pipeline of families who have previously engaged with A Place for Mom and require continued guidance toward a move-in decision.
• Execute consistent, high-volume outreach across phone, text, and email to re-engage and advance families.
• Drive outcomes by moving families from tour to decision, including scheduling additional tours and providing new referrals when needed.
• Apply a structured follow-up cadence to maintain engagement and prevent pipeline stagnation.
• Build trust quickly with families, understand their needs, and guide them to the best-fit care options.
• Partner with senior living communities and care providers to coordinate tours, share feedback, and support move-in conversion.
• Maintain accurate, real-time documentation in CRM to reflect pipeline status, next steps, and forecasts.
• Consistently meet or exceed monthly sales targets and conversion expectations.
• Participate in ongoing coaching, call reviews, and training to continuously improve performance.

Senior Inside Sales Advisor – Central Time

• Responsible for management of card relationships
• Primary point of contact for existing clients
• Manage and grow assigned portfolio
• Monitor spend for managed portfolio clients
• Maintain strong communication with Treasury Management Consultants
• Participate in pricing of products and services
• Assist Regional Sales Manager in executing sales strategies

Senior Inside Sales Account Manager – Commercial Payments

• Support the promotion and sale of pharmaceutical products to existing and prospective customers
• Build assigned territories by prospecting for new customers
• Execute assigned territory activities and call plans
• Provide responsive customer service and resolve routine inquiries
• Maintain accurate records of customer interactions using CRM systems

Inside Sales Associate

• Contacts both new and existing customers to sell new and recurring business
• Creates and delivers proposals to customers
• Receives orders from customers and internal sources, reviews them for accuracy and send in for processing
• Ensures customer satisfaction and retention by providing excellent customer service and support, resolving any customer concerns or issues
• Accurately records information in CRM for forecasting
• Continues to stay up to date on company and customer technology to remain a trusted partner
• Sells complex products / services; utilizes knowledge of products / services and industry to evaluate and recommend best solutions to customers
• Strategic sales process; established base of accounts and stable revenue responsibility
• May utilize knowledge of industry to recommend updates or changes to product and service offering
• Other duties as assigned

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Senior Inside Sales Advisor – Central Time

Senior Inside Sales Account Manager – Commercial Payments

Inside Sales Associate

Inside Sales Specialist