Infrastructure Engineer

• Design, implement, and optimize data pipelines for observability and security platforms
• Manage Cribl Stream / Edge deployments, enabling efficient log routing, transformation, and cost optimization
• Provide 24x7 operational support for Cribl Stream infrastructure and data pipelines (24x7 on-call rotation every 6th week)
• Monitor, troubleshoot, and resolve data ingestion, routing, and transformation issues
• Maintain runbooks, SOPs, and documentation for operational processes
• Support on-call rotations and escalation processes

Senior Infrastructure Engineer – Cribl

• Architect and maintain scalable, reliable infrastructure: Design and optimize infrastructure for high availability, fault tolerance, and performance across distributed systems.
• Lead incident management and root cause analysis: Own incident response processes, ensure swift resolution of issues, and drive post-incident improvements to prevent recurrences.
• Service monitoring and automation: Build and maintain automated monitoring, alerting, and healing systems that improve system health, reduce manual intervention, and minimize downtime.
• Performance tuning and capacity planning: Identify bottlenecks and optimization opportunities, and implement scaling strategies to handle traffic spikes and growing workloads efficiently.
• Collaborate with cross-functional teams: Work closely with software engineers, product teams, and DevOps to enhance system reliability and delivery pipelines.
• Improve operational processes: Champion continuous improvement initiatives in deployment, scaling, and performance testing, while advocating for the adoption of SRE best practices across the organization.
• Mentorship and leadership: Provide technical mentorship to junior engineers, contribute to strategic decisions around infrastructure, and ensure best practices are implemented at scale.
• Be proactive and innovative: we rely on your feedback to build a world-class product.
• Be a part of a team that believes in the core values of transparency, collaboration, grit, and humility; in going above and beyond what is required to do the right thing for our customers and the company; and in having fun while doing all this!

Senior Infrastructure Engineer

• The Infrastructure Engineer will work on cross functional teams to build scalable infrastructure for our government -- designing, implementing, and delivering services that millions of Americans depend on.
• As a Senior Infrastructure Engineer, you may be responsible for technical leadership of platform infrastructure projects supporting dev teams and large-scale systems with a strong focus on automation, organization, and communication.
• Your work enables application development teams to run effectively in the cloud to deliver users a modern experience.
• You will be responsible for delivering on client requirements as well as providing long-term oversight and vision to help shape future work.
• Your strong cross-functional communication skills will complement your technical leadership skills to provide the highest value for government systems.

Infrastructure Engineer – Mid/Sr

• Lead the design, implementation, and management of IT infrastructure
• Develop scalable infrastructure solutions that meet business requirements
• Administer the deployment, configuration, and maintenance of virtual server environments
• Support enterprise network infrastructure and ensure optimal system performance
• Lead and mentor a team of infrastructure engineers
• Implement security measures and ensure compliance with industry standards

Lead Infrastructure Engineer

• Design, develop, and implement scalable and secure PaaS-based cloud architectures, primarily in Microsoft Azure
• Architect and integrate AI/ML capabilities using Azure Cognitive Services, OpenAI, AI Builder, etc.
• Extend and customize Microsoft 365 tools (SharePoint, Teams, Power Platform) to align with business requirements
• Support multi-cloud strategies and solution portability
• Implement DevOps practices and CI/CD pipelines
• Define and enforce security, compliance, and governance frameworks across cloud and Microsoft 365 environments
• Engage with stakeholders, product owners, and technical teams to translate business requirements into technical solutions
• Analyze and tune application and service performance

Cloud Infrastructure Architect

• Serve as the primary engineer and platform owner for the firm’s Identity & Access Management ecosystem, with emphasis on Okta, lifecycle workflows, and automation patterns.
• Triage incidents and calls.
• Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end.
• Manage and monitor Identity and Access controls through Okta and Entra/Active Directory.
• Create, support, and maintain Okta configurations to support access to business applications, Single Sign-On, SAML, SCIM, Multi-Factor Authentication, and lifecycle management.
• Create, support, and maintain the configuration and enforcement of policies and settings using Conditional Access, including phishing-resistant and device-aware authentication, biometrics, and managed-device enforcement for tier-1 applications.
• Provide administration, technical support, and troubleshooting for application authentication, provisioning, lifecycle, and SSO setup requests or issues through Okta and M365.
• Create, Support, and Maintain automation scripts, Azure Automation runbooks, Freshservice workflows, and related processes for employee onboarding and offboarding, group and account management, and OU/Active Directory processes.
• Support onboarding, offboarding, and identity lifecycle workflows driven by UKG and other source systems, including integrations that pull and validate data from SQL databases and other structured data sources.
• Manage and monitor identity synchronization between Active Directory and Microsoft Entra ID, including sync rules, attribute mappings, scoping filters, exception handling, and AD extension attributes.
• Assist in the management of Active Directory and Entra ID.
• Support and maintain Netwrix Directory Manager and related technology platforms to enforce PAM and least privilege access.
• Support and maintain Microsoft Entra Privileged Identity Management (PIM), including role assignments, activation settings, approval workflows, and privileged access controls.
• Create, Support, and Maintain Microsoft Entra app registrations, enterprise applications, service principals, API permissions, client secret and certificate renewals, and related access controls.
• Establish and maintain standards for automation, scripting, documentation, reporting, monitoring, and change management within IAM and Automation.
• Collaborate closely with HR, Recruiting, Security, Infrastructure, User Support, application owners, and business partners, including Facilities, to support and improve identity and access workflows.
• Design and maintain end-to-end identity lifecycle processes (joiner, mover, leaver) across UKG/HRIS, Active Directory, Okta, M365, and key business applications.
• Provide day-to-day technical guidance and support for IAM and Automation processes.
• Ensure that systems related documentation is maintained and kept up to date.
• Provide 24 x 7 support for critical production systems.
• Other duties as assigned.

Senior Infrastructure Engineer – IAM, Automation

• Deploy, automate, manage, and maintain the system.
• Ensure the system's availability, performance, security, and scalability.
• Manage the creation, release, and configuration of the system.
• Evaluate new technology alternatives and vendor products.
• Troubleshoot and resolve issues across various application domains and platforms.
• Ensure critical system security by leveraging best practices and robust cloud security solutions.
• Provide recommendations for architecture and process improvements.
• Define and deploy systems for metrics, logging, and monitoring on a cloud platform.
• Design, maintain, and manage tools for automating different operational processes.

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