Implementation Specialist

• Act as the true subject matter expert for the Netherlands and Belgium, covering both EOR and Global Payroll
• Attend sales calls as the Country Payroll SME when required
• Participate in sales handovers and client handover and kick-off calls
• Own the planning, execution, and monitoring of payroll implementation projects, ensuring timely and compliant delivery
• Own the full process from inception through parallel runs and the first month of live payroll before handing over to Payroll Operations
• Ensure that there is a complete record of all choices and configurations made throughout the implementation and that Payroll Operations have full visibility, including all SOPs required to fulfil business as usual
• Develop and maintain detailed project plans and timelines
• Serve as the primary point of contact for all stakeholders throughout the implementation, including the customer, internal teams, and payroll software providers
• Input and validate data directly in payroll software — AFAS for the Netherlands and EasyPay for Belgium
• Develop and implement standardised payroll processes, project plans, and procedures to ensure consistency and efficiency across implementations
• Support and mentor Payroll Generalists working alongside you during implementations
• Maintain focus on KPIs and SLAs throughout the implementation lifecycle
• Work with internal teams to improve the Remote platform, completing UAT testing and ensuring all changes are documented

Senior Payroll Implementation Specialist – NL, Belgium

• Leiden en coördineren van software-implementatie- en migratieprojecten
• Zorgen voor een gestructureerde planning, uitvoering en opvolging
• Bewaken van voortgang, kwaliteit, risico’s en afhankelijkheden
• Beheren van de overdracht van sales naar delivery
• Stimuleren van succesvolle adoptie van Nexus en Elements Sites
• Ondersteunen van klanten bij hun overgang naar nieuwe oplossingen
• Optreden als vertrouwde adviseur en belangrijk aanspreekpunt tijdens projecten
• Zorgen voor een hoge klanttevredenheid en langdurig succes
• Identificeren van upsell- en uitbreidingsmogelijkheden binnen lopende projecten
• Fungeren als sparringpartner voor sales tijdens en na implementaties
• Bijdragen aan groei binnen de bestaande klantenbasis
• Verbeteren en professionaliseren van deliveryprocessen en frameworks
• Standaardiseren van implementatie- en migratieaanpakken
• Verhogen van efficiëntie, voorspelbaarheid en kwaliteit van delivery
• Bijdragen aan het opschalen van de deliveryorganisatie

Implementation Manager

• Engage with clients to understand their business objectives
• Advise clients on best practices regarding data licensing and compliance
• Connect client business goals and requirements with DataBP platform capabilities
• Design and configure custom client workflows using DataBP’s low-code workflow studio to suit the needs of the client
• Translate business goals into technical requirements for development where required
• Perform user acceptance testing
• Assist in planning and prioritizing configuration and development efforts

• Implement the indirect digital workflow in dental practices and clinics to increase market share of CEREC Consumables in the Netherlands
• Guide customers as they begin working digitally with EDS Consumables
• Help customers make the right choice between indirect and direct restorations
• Training universities, clinics, dental practices, and retail partners on the indirect workflow with CEREC Consumables
• Developing and delivering training programs and course topics is a key part of the role
• Conducting internal sales and technical EDS training for the sales team
• Visiting universities to promote EDS and CEREC Consumables
• Increase market share in the EDS and CAD/CAM sectors within the Dutch market

Implementation Specialist jobs in Netherlands

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Senior Payroll Implementation Specialist – NL, Belgium

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