Implementation Specialist

• Responsible for successful execution of the engineering and related downstream activities for the overall CM&U order/project.
• Create and coordinate the overall engineering and drafting deliverable schedule using Enovia PLM software.
• Manage changes over the lifecycle of the project to ensure timely delivery to support parts delivery, outage activities, or other downstream work.
• Write Field Service Instructions (FSI) or Field Modification Instruction (FMI) documentation.
• Integrate with Project Management, Engineering, Manufacturing and Sourcing, Vendors, Service Shops and other teams as necessary to ensure a successful project.

Customer Project Engineer

• Responsible for successful execution of the engineering and related downstream activities for the overall CM&U order/project.
• Examples of CMU Projects include Stator Rewinds, Replacement Fields, Field Rewinds, Exchange Rotors, and full Generator Replacements.
• Create and coordinate the overall engineering and drafting deliverable schedule using Enovia PLM software.
• Manage changes over the lifecycle of the project to ensure timely delivery to support parts delivery, outage activities, or other downstream work.
• Provide appropriate solutions to developing technical issues arising during generator CM&U project.
• Write Field Service Instructions (FSI) or Field Modification Instruction (FMI) documentation.
• Integrate with Project Management, Engineering, Manufacturing and Sourcing, Vendors, Service Shops and other teams as necessary to ensure a successful project.
• Support other team members both domestically and globally.
• Provide timely and accurate responses to technical inquiries using technical files (such as Design Data, Previous Reports, etc.), personal experience/knowledge and information from other technical experts as necessary.
• Complete project closeout activities including gathering feedback and data to support continuous improvement.
• Lead process improvement projects when assigned.
• Engage in continuing education/training using resources provided.

• Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
• Manage the deployment of Samsara technology to customers, enabling customers to achieve quick time to value in their investment
• Create launch plans and a roadmap to increase product usage
• Track implementation progress, participation, product adoption, and account health
• Run training sessions, demonstrate Samsara’s technology, and work through challenges with customers and day-to-day users of the system across numerous use cases
• Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers
• Deeply understand the Samsara platform’s capabilities and explain them to customers of all types
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Enterprise Implementation Consultant

• Ejecutar configuraciones de agentes de IA bajo lineamientos definidos: RAG, domain topics, business rules e integraciones en n8n.
• Implementar integraciones API (REST, webhooks, OAuth) y conectores hacia sistemas del cliente.
• Realizar testing, validación y debugging de los flujos implementados, documentando los resultados.
• Documentar configuraciones, requerimientos técnicos y especificaciones de implementación.
• Participar en sesiones de discovery, levantando requerimientos y tomando notas técnicas.
• Apoyar la preparación de pruebas de concepto (POCs) y demos para uso interno y con clientes.
• Mantener actualizada la documentación de los proyectos asignados.
• Completar entrenamientos y certificaciones requeridas para fortalecer su autonomía técnica.

Mid-Level Implementation Engineer

• Preparar y entregar un Statement of Work (SOW) completo para el comerciante, incluyendo:
• Credenciales de prueba
• Documentación API
• Diagramas de integración
• Cualquier material técnico específico del proyecto
• Definir y alinear una línea de tiempo de Go-Live:
• Trabajar con el comerciante para desglosar el proyecto en fases (si es necesario)
• Identificar hitos clave, dependencias y riesgos
• Ser el principal punto de contacto técnico del comerciante durante la integración:
• Apoyar al equipo técnico del comerciante con preguntas, resolución de problemas, mejores prácticas y aclaraciones
• Propowned y empujar cronogramas:
• Asegurarse de que el comerciante y los equipos internos cumplan con los plazos del proyecto
• Colaborar estrechamente con los equipos de Producto e Ingeniería para:
• Escalar y priorizar bloqueos de integración
• Realizar un seguimiento de nuevos desarrollos y características de producto requeridas por el comerciante
• Construir matrices de UAT (User Acceptance Testing):
• Monitoreo del éxito del lanzamiento
• Asegurar la preparación operativa de todos los flujos (éxito de pago, manejo de fallas, reembolsos, tokenización, etc.)
• Soporte post-lanzamiento: mantenerse comprometido durante 3 semanas después del lanzamiento para asegurar estabilidad antes de entregar la cuenta.

Implementation Manager

• Build enablement programs, converting strategy, priorities, and product/value narratives into applicable learning experiences.
• Help deliver and maintain enablement assets including training (live and on-demand), value stories, assets and messaging frameworks by managing timelines, logistics, system setup and reporting measurable impact.
• Coordinate updates and revisions to enablement assets based on feedback, changes in offerings, or evolving priorities.
• Monitor and report on goals.
• Publish enablement content within Microsoft Teams, learning management systems (LMS) and Customer Relationship Management (CRM) tools.
• Perform quality checks to ensure enablement content is accurate, complete, and in consideration of intended learning goals.
• Help implement value stories and positioning guidance created by peers, ensuring sellers can easily access and apply them.
• Support seller readiness activities such as session facilitation, practice coordination, and reinforcement follow‑ups.
• Help translate complex content into clear, usable formats that support day‑to‑day selling conversations.
• Work with enablement and commercial operations peers to ensure smooth handoffs from design to execution.
• Act as a reliable execution partner who delivers enablement plans.

Implementation Specialist jobs in Mexico

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Customer Project Engineer

Customer Project Engineer

Enterprise Implementation Consultant

Mid-Level Implementation Engineer

Implementation Manager

Enablement Implementation Specialist