IT Support

• Lead and direct complex, cross-functional technology projects ensuring familiarity with scope, objectives and technical dependencies.
• Partner closely with the Technology team as the primary project driver while maintaining alignment with Business Transformation standards and governance practices
• Establish and document clear roles and responsibilities for project team members across technology and business functions.
• Develop and update project plans including tasks, milestones, responsibilities, dependencies, timeline, and status.
• Communicate project plans to affected parties to ensure a common understanding, set proper expectations, and align technical and non-technical stakeholders.
• Manage projects in Smartsheet, the Enterprise Project Management Software, ensuring consistent use of shared tools and templates across enterprise projects
• Facilitate project meetings and create & publish all project and meeting materials, including technology summaries accessible to non-technical audiences.
• Identify, capture and escalate any project issues, risks, actions, and blockers, including those with technical complexity or cross-functional impact.
• Monitor project work and execute change control where necessary.
• Manage project budget, including vendor and licensing costs, where applicable.
• Develop and execute change management plans to support technology adoption across impacted teams and business units
• Coordinate the integration of new technologies, platforms, systems into the Great Gray environment
• Identify risk-related issues needing escalation to executive management.
• Interact with employees at all levels of the organization as well as external technology vendors and partners involved in projects.
• Manage changes to project scope and schedule.
• Complete other related duties as assigned.

Senior IT Project Manager

• Lead end-to-end SOX programs, including planning, execution, and delivery across ITGCs, ITACs, and key business process controls
• Drive risk assessments, control scoping, testing, deficiency evaluation, and remediation
• Define program roadmaps, milestones, and success metrics, ensuring alignment with compliance and audit requirements
• Coordinate with Internal Audit and external auditors to support audit readiness and reliance
• Drive implementation of controls across modern technology environments
• Lead complex, cross-functional programs spanning multiple systems, teams, and business domains
• Embed controls across the software development lifecycle (SDLC)

Senior SOX Manager – IT

• Responsible for leading the development of business aligned strategies that transform the capabilities of the enterprise and guiding the evolution of the enterprise to take advantage of those capabilities.
• Provide direction and governance processes over the development, evolution, and delivery of enterprise outcomes that span all areas of IT.
• Will work across application and technology silos to provide ‘big picture’ leadership and direction to the supporting application and technology teams.
• This includes developing, communicating, and maintaining the strategic roadmap of a complex ecosystem that will coordinate across all silos of the individual application and technology roadmaps.
• Identify assessment and testing approaches for the business solution to ensure resiliency characteristics are understood, risk can be mitigated, and the ongoing solution evolves to sit on current and standard platforms.
• Lead analysis and design of the technical solution for comprehensive resiliency, disaster recovery, performance of the ecosystem.
• Operational responsibilities include leading multiple support teams, vendor partners and business partners during critical incidents, scheduled changes or testing initiatives for the entire ecosystem.
• Maintain a relationship with current vendors regarding future direction. Must maintain a close relationship with all domain and business areas to ensure synergy.

Senior Enterprise Architect – Hybrid

• Lead and manage day-to-day IT operations across all company locations, ensuring the secure, reliable, and efficient delivery of technology services
• Direct, coach, and develop the Help Desk, Systems Administration, and Network Administration teams, fostering a culture of accountability, customer service, and continuous improvement
• Establish operational priorities, allocate resources, and serve as the primary escalation point for critical incidents, infrastructure issues, and service disruptions
• Own IT Service Desk operations, including SLA attainment, KPI performance, ticket management, escalation processes, and continuous service improvement initiatives
• Oversee the administration, maintenance, availability, security, and lifecycle management of enterprise infrastructure, including servers, virtualization, cloud services, storage, backup, endpoints, and disaster recovery capabilities
• Manage enterprise networking technologies, including LAN/WAN, wireless, VPN, firewalls, and remote access solutions, while ensuring optimal performance, capacity, and operational reliability
• Coordinate infrastructure maintenance activities, including patch management, system upgrades, technology refresh initiatives, endpoint management, and business continuity planning
• Partner with Information Security leadership to support cybersecurity initiatives, vulnerability remediation, incident response, operational compliance, and audit readiness in accordance with company policies and regulatory requirement
• Manage IT assets, software licensing, maintenance agreements, technology vendors, managed service providers, and infrastructure support contracts.
• Participate in IT operational planning, budgeting, forecasting, and cost optimization initiatives
• Drive operational excellence through automation, monitoring enhancements, ITIL best practices, process standardization, and continuous improvement initiatives
• Support manufacturing, engineering, supply chain, and corporate operations by ensuring technology solutions meet evolving business requirements

IT Manager

• Manage end-to-end delivery of IT projects, including planning, execution, and closeout
• Coordinate internal technical resources (engineers, architects, and partners)
• Maintain project schedules, milestones, and deliverables
• Track scope, timeline, and risks; proactively resolve issues
• Serve as the primary point of contact for customers during project delivery
• Lead project kickoff meetings and ongoing status updates
• Ensure clear communication and expectation management
• Drive strong customer satisfaction
• Apply and improve project delivery processes and documentation
• Ensure clean handoffs from sales to delivery
• Maintain organized documentation across stakeholders
• Track project hours and delivery against expectations
• Support alignment to project budgets and efficiency

Part-Time IT Project Manager – Customer Delivery

• Help define and shape the technology foundation for the organization’s next generation of artificial intelligence, machine learning, and enterprise data platforms.
• Establish the strategic architecture, standards, and technology roadmaps for generative AI, large language models (LLMs), advanced analytics, and data engineering solutions across the health system.
• Collaborate with engineering, security, infrastructure, compliance, and business teams to design scalable, secure, and HIPAA-compliant solutions.
• Lead architecture workshops, develop reference architectures and technical standards, evaluate emerging AI and data technologies, and guide engineering teams in the design and implementation of enterprise solutions.
• Review solution proposals, participate in architecture governance and security reviews, and work closely with stakeholders to translate business requirements into practical and innovative technology strategies.

IT Support jobs in New Hampshire

See all jobs on JobTailor

Senior IT Project Manager

Senior SOX Manager – IT

Senior Enterprise Architect – Hybrid

IT Manager

Part-Time IT Project Manager – Customer Delivery

Enterprise Architect